This profile has been claimed by the business owner or representative.
Pride Plumbing Services, Inc
- Plumbing
- Rochester, NY
About this business
About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient.
Location details
2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service and professionalism. I had a very nasty plugged floor drain that was keeping a section of my basement with standing water The technician (Keith) showed up on time and gave a quick explanation and estimate. I gave him the ok and he proceeded. It was not a quick and easy fix. He kept at it and eventually made some headway. After almost 2 1/2 hrs , success. I was quite relieved and thrilled with his effort. I will call again with any needed work and would recommend Pride to anyone.
Business response:
Thank you so much Mark, a recommendation is the best compliment you can give us. Keith is one of our senior technicians and makes sure he gets the job done.
Had an emergency, emergency resolved! Tyler L came to our home after 6pm last evening to fix a busted copper pipe and help swap out old pipes and valves in a 60 year old kitchen. As expected, it was one unexpected complication after another. Tyler handled it all with great grace and knowledge. What a great guy! Eve came back this morning to double-check and finish up. Pride plumbing hires excellent people who show up, assess, then solve. They NEVER disappoint!
Business response:
Thank you so much Chris you guys have been long time customer's of ours and we are so glad Tyler could help you out in your time of need. At Pride Plumbing we make sure the job is done right and our customers are 100% satisfied.
We were very satisfied with the service. We had some concerns about the plumbing in our home, one of which was the tree roots in the outlet pipe causing air bubbles. Our son who resides in Penfield suggested Pride Plumbing. They were contacted & Dave arrived to discuss our various plumbing concerns. He was very helpful and corrected the tree root and the back flow valve concerns. We would highly recommend Dave and Pride Plumbing.
Business response:
Thank you Pam for giving us a try after your son's recommendation, we truly appreciate your business. David is an amazing technician and we are so happy he was able to get to the bottom of your plumbing issues.
Very pleased Very pleased with efficient and courteous service we received from Tyler and Pride Plumbing.
Business response:
Thank you so much Colleen, we are glad Tyler was able to give you efficient and courteous service.
Sump Pump Stopped Pumping On the evening of 5/15/2017, I heard my sump pump motor running, but no pumping was occurring. The water level was extremely high in the holding area, but not close enough to warrant an emergency call. I checked with Hawn Heating & Air, who I deal with regularly. The gal I spoke with didn't hesitate for a second when recommending Pride Plumbing.
Business response:
Wow Maria, thank you so much for you kind words about Ken and our company. We have definitely worked with Hawn Heating & Air in the past they are a great company as well and the recommendation goes a long way. We're so happy we were able to get out to you sooner than expected and now you are a service agreement customer of ours so we look forward to continuing business with you in the future.
Sump Pump Professionals Ken was on time, good problem solver, and very professional. Took time to explain situation to me and fixed the problem efficiently.
Business response:
We're so happy Ken was able to help you out Susan. Fixing the problem is one thing ,but we are so glad he took the time to make sure he explained everything so you understood what was going on.
Five Stars All The Way My overall experience with Pride Plumbing was outstanding in every way. I appreciated the quick and timely scheduling of appointments and concern for what turned out to be two separate issues. The professionalism and great attention to detail demonstrated by your technician Steve was exemplary. He was able to fix what seemed to be an almost impossible to deal with problem. He certainly gets 5 stars for his work. I would and will recommend Pride Plumbing to friends and colleagues. Your work was excellen... read more
Business response:
Thank you so much Ted, we love having a seamless transaction from start to finish for each and everyone of our customers. Steve is an amazing technician that has been in the plumbing business for 38+ years, thank you for your kind words and we will make sure Steve gets the recognition he deserves!
Clogged sink! Tyler LaLonde came to my house from Pride Plumbing to look at a clogged sink and two problem toilets. He was on time, friendly, knowledgeable and fixed my clogged sink and cleaned up great! He me info on the problem toilets to talk over wth my husband. It was a terrific experience and would call him again !
Business response:
That's great Marian, we are so happy Tyler was prompt, courteous and professional when it came to helping you out with your concerns. We look forward to doing business with you in the future as well !
Great Company and Service Steve C arrived promptly, provided an accurate estimate, and completed the work right on schedule. He provided excellent service and did a great job!
Business response:
Thank you so much Josh, we're so happy Steve was able to give you prompt, efficient and excellent service.
Frequently asked questions about Pride Plumbing Services, Inc
How is Pride Plumbing Services, Inc rated?
Pride Plumbing Services, Inc has a 5 star rating with 3,883 reviews.
When is Pride Plumbing Services, Inc open?
Pride Plumbing Services, Inc is closed now. It will open tomorrow at 7:00 a.m.