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Pride Plumbing Services, Inc
- Plumbing
- Rochester, NY
About this business
About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient.
Location details
2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Faucet leak Had a kitchen faucet installed about a year ago,noticed an occasional leak, pride came and took care of it at no charge,was covered in full on their warranty.Can't thank them enough, David V, was great,thanks Dave and to all at Pride.
Great Service Pride is the first and only call I make with a plumbing issue. I even have a technician I ask for by name in David V.
Business response:
Lisa, David is one of our very best technicians. Thank you very much for taking the time to write a nice review for him. Thank you for your loyalty and should any other plumbing issues appear, we will be more than happy to take care of them for you!
Arrived early, job completed fast. Tyler called and then arrived before the expected time slot which was great. The hot water heater removal and replacement was completed in just over an hour - fantastic. All aspects of the job execution exceeded any level of professionalism I could have asked for. Thank you Tyler. Give this guy a raise !
Business response:
Thank you for the kind review, Tom. Fast arrival is something we strive for and we are pleased to hear that you could notice that. Tyler is a huge asset to our Pride Plumbing team and he is great at what he does. We look forward to doing any work with you in the future.
David V and Tim were excellent neat , polite and professional There was a little mix up in the beginning. The original plumber was sick that day . Pride Plumbing made our situation right. I would definitely recommend this company.
Business response:
Joyce, we are sorry about the initial mix up but we are very pleased to know that we could make the situation right in the end. A recommendation is the best compliment we can receive as a company. So, thank you very much!! Should you need any other plumbing services, we look forward to taking care of them for you.
SUMP PUMP REPLACED On a frigid Friday afternoon, our sump pump failed - water everywhere! We called Pride Plumbing, and Tyler arrived within an hour. He had a replacement pump on his truck, and completed the job (as promised) within one hour. Very professional and courteous! We'll continue using Pride for all our plumbing work!
Business response:
Thank you for taking the time to leave such a nice review for Tyler, Roberta. He is one of our newer technicians and is really doing a great job. He will love to hear the nice things you had to say. Should you need Pride Plumbing again, feel free to give us a call!
Great work and very professional If i had my way i would give Mr David V a rating of ten.
Business response:
Mrs. Clark, thank you for your nice words. David is one of our very outstanding technicians and we will certainly relay your comment on to him.
Used company a few different times The first time I called Pride Plumbing was on a weekend when after we had a lot of snow followed by a quick warm spell and my sump pump failed -water everywhere in the basement. They arrived quickly (they had a pretty full warehouse on wheels in the truck gave me a few options to choose from with for a new pump they installed) while he was here I had a faucet that I'd been meaning to replace and they took care of that too! Another time they replace the pressure tank in the basement as a pip... read more
Business response:
Terri, thank you so much for this AWESOME review. We are so thrilled to hear that you have been completely satisfied with our services. Should you have any other plumbing issues come up, please feel free to call us!
Ty and David were fantastic My heroes. Main line sewer problem. Thought it was a simple toilet snaking thing. Ha. It got a bit complicated but they handled it beautifully. Will be back to scope with the camera. Tree roots are apparently a big problem. Setup and cleanup were beautiful. Experts, indeed. And Jamie is amazing at customer service. Signed me up for a lapsed maintenance agreement which saved me money. I have recommended Pride to all my neighbors. You have a great team, Ross.
Business response:
Laurie, thank you so much for always taking the time to leave such great reviews on our technicians. We are so thrilled to hear that you're always happy at the end of every service. If you need anything else, you certainly know how to reach us. We take Pride in taking care of you!
very good excellant service by David V excellent service courteous and thorough
Business response:
Thank you for the kind review Sylvia. David is a great technician and goes to great lengths to make sure his customers are happy.
Frequently asked questions about Pride Plumbing Services, Inc
How is Pride Plumbing Services, Inc rated?
Pride Plumbing Services, Inc has a 5 star rating with 3,883 reviews.
When is Pride Plumbing Services, Inc open?
Pride Plumbing Services, Inc is closed now. It will open tomorrow at 7:00 a.m.