Claimed

Pride Plumbing Services, Inc

4.9

Plumbing
Rochester, NY

About this business

Contractors Plumbing

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 4:30 p.m.
Tue	7:00 a.m. to 4:30 p.m.
Wed	7:00 a.m. to 4:30 p.m.
Thu	7:00 a.m. to 4:30 p.m.
Fri	7:00 a.m. to 4:30 p.m.
Sat	Closed
Sun	Closed

4.94,177 reviews

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Noel L.

10 years ago

Will not return calls Recently I had Pride plumbing replace a sump pump. The plumber suggested an overflow drain in addition to a pricey installation of a sump pump. He communicated with me by phone while at residence where my son is living. My son was not shown a book with pricing. I was told an amount and agreed to replacement which was done in about 30 minutes according to my son. When I called to ask about breakdown of pump and labor no one returned my call. I am also concerned as the plumber wrote on the bill that the w... read more

Business response:

My name Ross Madonia, owner of Pride Plumbing. I recall having a conversation with you the same day or the day after you originally called to discuss your concerns and I recall you being satisfied and understood better what the issue was and still is. The issue is that the discharge pipe is installed a few inches below grade and not pitched properly. Due to the severe cold weather this year your discharge pipe froze and burned out your sump pump. The additional cost was to rectify the situation so as to not allow the pipe to... read more

Nikki D.

11 years ago

This company does not honor their warranty. I had a service done improperly . Two days later it was need of repair. I was given a difficult time by management . Manager was unwilling to fix their wrong at a fair rate. I will never use this co panyag I will. Never recommend this company.