Pride Plumbing Services, Inc

Beth F. 

on Customer Lobby

11 years ago

Very Impressed. Excellent Service-Responsive & Professional I found Pride Plumbing online when I was looking for a plumber with excellent reviews. After reading several positive customer reviews I gave them a call to assist with a leak behind our kitchen sink. We called them on a Sunday and they immediately picked up the phone and we discussed the issue. We were offered the option of them coming on Sunday (for an additional fee) or first thing Monday morning. The man on the phone said we would be fine to wait and to minimize... read more

Melissa Q. 

on Customer Lobby

11 years ago

Quick response and left no mess It is so nice when a contractor treats seniors well. My 81 yr old mother noticed a leak over the kitchen sink at 5:00 pm, put a call into Pride and received a return call at 6:30 pm. They said they would be there between 8 am and 10 am the next morning and they actually called at 8 am to tell them that they would be there at 8:30! They found the leak in the upstairs toilet and fixed it, did some additional requested work and answered all their questions- extremely polite and competant. They al... read more

Rose and Mike C. 

on Customer Lobby

11 years ago

shower clog excellent service. explains everything and does excellent work. 

Kim D. 

on Customer Lobby

11 years ago

Superb installation of hot water tank Starting the new year with no hot water was not ideal, but we are delighted to have found such a wonderful plumbing company. Keith was at our house within hours of our call. We thought we might have to special order the tank, but Keith had it on his truck. Very reasonable price, excellent service-very meticulous and polite- could not ask for any better. Such a pleasant experience! Many thanks! 

Bruce & Rose A. 

on Customer Lobby

11 years ago

Great Customer Service. A pleasure to do business with. Ross & Keith were very friendly and accommodating to us for the plumbing work we had done at our home. They were prompt. Always there when they said they would be. Always courtious on the phone and in person. Did a great job, cleaned up their mess and even got along with our dog!!! Their price was very reasonable. We would recommend Pride Plumbing to anyone we know that is looking for a great plumber. Thanks to Ross & Keith for a wonderful experience working with your c... read more

Kelly A. 

on Customer Lobby

12 years ago

Fantastic! We currently own a townhome in Rochester that is not selling and live in Florida. My Mom was visiting the area for work and agreed to meet a rental agent for us. While there she discovered a leak in our kitchen. Of course, we don't live there any more and neither does my Mom. I called at 2:30 to see if there was any way someone could come out today since we didn't have any other options. They were there by 5, took care of the problem, my Mom said they were very courteous. And they didn't charge us an arm and a leg... read more

Ann S. 

on Customer Lobby

13 years ago

the serivce provided by Mr. Clark was excellent I don't usually write reviews but this was such a refreshing experience that I had to let others know - I have become used to no one returning calls or showing up when scheduled and this did not happen with Pride Plumbing - My call was answered, an appointment was set up and Mr. Clark showed up on the date of the appointment and called 1/2 hour before he was to arrive as he said he would - he went over any concerns he had and gave me the option of having the repairs done that d... read more

Keith W. 

on Customer Lobby

13 years ago

Perfect! I was extremely pleased with the exceptional service i received. It is apparent that Ross and the gang care about doing the job right, rather than just making a quick buck. 

Yvonne D. 

on Customer Lobby

13 years ago

Excellent Customer Service I sent in a request for service on the website and received a call the next morning at 8:00am. Service and follow thru were fantastic. I will refer to family and friends.