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Prime Storage
- Lansing, MI
About this business
At Prime Storage, we know that behind every door is a story, and we want to be a part of yours. We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule.
Location details
1530 Lake Lansing Road, Lansing, MI, 48912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
This place moved me out without a warning took money that I did not owe and nobody is ever at the centerville location it took me over a week to find out if my belongings were still in the unit after they locked me out I’m still waiting for a refund I’m moving my things out of this storage place asap I don’t recommend Prime Storage
We just moved here to the surfside area. My vehicle sustained a flat at the Restaurant in front of this storage facility. I slow rolled my vehicle out of a prime parking spot for dining guest, to the back of the restaurant. While waiting on AAA to arrive a bearded tow truck guard dog arrived stating that he patrols this lot, and the storage facility has been cracking down on parked cars in this lot. My disabled vehicle was not in their lot. According to the perspicacious tow truck driver I was parked on the wrong side of the... read more
I have rented at the Stuart, FL location for 15 years. I pay by the year. This is suppose to be a secure rental facility. One or both gates are often open to anyone. They say that they malfunction due to rain. I rent an air conditioned unit #805. The temp in this unit for the past 5 weeks has been 89+ degrees. I have reported this the office at the location twice. I have called the 800 number on the door twice. The last time I was told that they would report this information to the district manager. I was told two days ago m... read more
1 star is too much for this miserable compant! I cannot wait to get my (and family's) stuff out of this place in Grafton! "Increase! Increase! Increase!" that's all they know.... Just got yet ANOTHER notice today! ??
This place sucks their customer service people are idiots. They have been supposed to give me a refund I have not yet gotten they refuse to give me the number to corporate to file a complaint. I would not rent from these people if my life depended on it and I recommend you don't either because you'll get screwed.
I have been renting here for less than a year. They told me over the phone that was my monthly payment was $100 for a small unit. When I got there they told me I had to get insurance, other fees were added and that had to buy their lock. Their lock broke within a day of using they charged me for the removal of the broken lock which was expensive and the lock itself too. Then I had to buy another lock. Monthly payments were $170 now then 5 months later I get an email from them saying that they increased my monthly payment to ... read more
If I could give this storage unit 0 stars I would. We purchased a 10x30 controlled indoor storage unit as we had a number of not only expensive items, but sentimental things stored in our unit that we wanted to make sure were well taken care of. This is one of the most expensive units available. Upon moving out, we discovered our entire unit was literally covered in mouse droppings; every box, every piece of furniture, all over the floor. A $2,500 power recliner leather sofa was part of their “home” and was completely ruined... read more
If I could give a minus 5 stars I would This company is a greedy and horrible. Do not use any prime storage They do not prorate when you leave units. Had Mice problems, told that our responsibility to get our storage insurance involved insurance doesn’t cover that. It’s their responsibility to keep units rodent free. We were one day late from lease moving from 2 units. Our mover didn’t show. They charged us a full month for both. We had units over a year. They made a lot of money off us. And they raise the price monthly rate... read more
These people have been holding our families stuff hostage. They only care about money. We're still trying to resolve the issue. Hopefully they just let our stuff go. The owners are from New York and our money hungry billionaires making money off of people with crazy fees and no emotion or customer care. They have many facilities now and it's all off the back of keeping people stuck at their facilities. Also be careful they have false advertisement. It's not for some of free always and the ****** referral is fake they're very... read more
Frequently asked questions about Prime Storage
How is Prime Storage rated?
Prime Storage has a 3.9 star rating with 288 reviews.
When is Prime Storage open?
Prime Storage is open now. It will close at 6:00 p.m.