Prime Storage

susan frank 

on Sparefoot

4 years ago

customers since aug. 2018 have been satisfied with storage units. only change is ownership, management. have had office work with us on fees changes since we have 4 units. am appreciative of that. thanks 

Traci 

on Sparefoot

4 years ago

Storage Unit Didn't like the rate increase when purchased by new owners. The security gate was damaged and was not repaired for an extended period of time. The opened gate allowed anyone who wanted to drive in anytime day or night. This granted an easier access to units. A gate with a security code, was a deterrent. Was not notified that the security gate was not in service. (extended period of time) A gate with a pin code access was a great bonus to feel like your unit was being protected by having minimal people with acces... read more

Andrew Keller 

on Sparefoot

4 years ago

I miss Monkey Junction Self Storage Too corporate now, we used to get a phone call when rates were going up or mandatory storage insurance is being applied. Now its all USPS or E-mail. Plus, there is a teenage truck 'garage' operating every night a few down from our unit. Makes parking difficult. 

Anonymous 

on Sparefoot

4 years ago

Overpriced and poor customer service They raised my rate without informing me. They also make me pay for their insurance and continue to request my homeowner declaration page. There are cheaper places and I was with the original company monkey junction storage that’s the only reason I’m at prime storage because they changed owners 

Allison Bridges 

on Sparefoot

4 years ago

Said they were going to pave, did not. Then went up in monthly rate. Made promises but did not keep and then went up in price