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Prisma Health Urgent Care - Virtual
- Urgent Care
About this business
Location details
29611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I really appreciate the ease of access to the virtual visits, however the provider I was seen by gave me incorrect medical information. I am a pharmacist and have the same fundamental knowledge of disease pathways as any other medical provider. As providers, it’s absolutely not our job to know everything about everything all the time. But it is our job to listen and pay attention and know when to fact-check ourselves - and to not be afraid to admit when we’re wrong or don’t know something. In fact, that was a very important ... read more
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
Feel like Dr. jumped to conclusions from the start. Feel like it was just top quick for an actual diagnosis
Business response:
We’re sorry to see we missed the mark. Your feedback helps us improve moving forward. Please contact us at https://www.prismahealthurgentcare.org/about/contact if you’d like to share more details.
Very thorough and kind. Great experience when I did not feel well! Got all my questions answered!
I joined at 11:00, 10 minutes prior to my start time (11:10am) and a provider did not join until almost 15 minutes after. She was welcoming and asked what was going on. While telling her my symptoms, I also I asked what could be causing multiple tooth abscess as the last two teeth I’ve had work on both became infected. The Nurse Practitioner did not provide any possible reason or advice and stated I would need to ask my dentist to find out. The same person who potentially put me in this position? I was looking for possible s... read more
Business response:
We’re sorry to see we missed the mark. Your feedback helps us improve moving forward. Please contact us at https://www.prismahealthurgentcare.org/about/contact if you’d like to share more details.
So nice to have virtual visit and get a very wonderful NP to assist! Very helpful!
Business response:
We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving.
Quick, easy visit that solved my issue!
Very very good 👍🏾
NP Cady Kerr refused to treat me for a recurrent issue (ear infection) that needed simple antibiotics. I was told I’d have to come into the physical office, which is not what I wanted to do. I chose telemedicine for a reason, so as not to get more sick as there are the flu and other illnesses going around, which I could easily pick up in the doctor’s office. It wasn’t necessary to send me in.
Business response:
We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact.
Great experience thank you.
Frequently asked questions about Prisma Health Urgent Care - Virtual
How is Prisma Health Urgent Care - Virtual rated?
Prisma Health Urgent Care - Virtual has a 4.8 star rating with 2,558 reviews.
When is Prisma Health Urgent Care - Virtual open?
Prisma Health Urgent Care - Virtual is open now. It will close at 8:00 p.m.