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Prisma Health Urgent Care - West Columbia

4.7
  • Urgent Care
  • West Columbia, SC

About this business

HealthcareDoctorsUrgent CareWalk-in Clinics

Location details

2501 Augusta Rd, West Columbia, SC, 29169, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.7635 reviews
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Abby E.'s profile image
Abby E. 
a month ago

Informative, quick, friendly, responsive and let us choose our favorite lollipop! Every single person from front to back was awesome! 

Business response:

Thank you for your kind words! We appreciate you taking the time to share positive feedback. 

Katelyn K.'s profile image
Katelyn K. 
a month ago

Everyone was nice and friendly. Check in was a breeze. There was no wait for us. 

Business response:

Thank you for your thoughtful message. We’re glad to know your feedback reflects the welcoming environment we strive to create. 

Catherine W.'s profile image
Catherine W. 
2 months ago

Bambi, Sam, Kaneesa, and Teresa were wonderful. I came in experiencing a panic attack and they helped me calm down and reassured me that I am alright. They made me feel safe and comfortable. Thank you! 

Business response:

We appreciate your positive feedback. It’s wonderful to know our efforts are making a difference. 

Kasey W.'s profile image
Kasey W. 
2 months ago

The nurse was very nice. They couldn’t find anything wrong and told me to go to the ER. 

Business response:

We’re sorry to see we missed the mark. Your feedback helps us improve moving forward. Please contact us at https://www.prismahealthurgentcare.org/about/contact if you’d like to share more details. 

Jack R.'s profile image
Jack R. 
2 months ago

It was great 

Business response:

Your feedback brightened our day. Thank you for taking the time to share your thoughts and support. 

Marta S.'s profile image
Marta S. 
3 months ago

I was able to make appt online for this morning. Easy app to use. The staff was great. All questions were answered and I was taken in to see medical staff soon after arriving. 

Business response:

We truly appreciate this feedback. Hearing positive comments like yours motivates our team to keep improving. 

Wendy C.'s profile image
Wendy C. 
3 months ago

Everyone was very nice, but I still haven’t gotten my blood test results. And I was told I would have them Tuesday after my appointment and my appointment was on a Friday that’s been weeks ago and I still don’t have the blood test results in my chart. So if I’m not gonna get the blood test results, my insurance should not be billed. 

Business response:

We’re sorry to see we didn’t meet expectations. Your feedback matters and helps us improve. Please contact us at https://www.prismahealthurgentcare.org/about/contact. 

Jodi R.'s profile image
Jodi R. 
4 months ago

I came in feeling very sick. Everyone was very nice and attentive to me. I was told I had Covid and the doctor gave me advice to get better and feel more comfortable. I was very satisfied and comfortable with my visit. Since it was all I could do to even leave the house 

Business response:

Thank you for the kind words. We appreciate hearing that our efforts are making a difference. 

Suzanne W.'s profile image
Suzanne W. 
4 months ago

Everyone was friendly and caring. My experience was super! Would give them 6 stars out of 5 👍 

Business response:

We’re grateful you left such encouraging feedback. Creating a welcoming environment is always our goal. 

Frequently asked questions about Prisma Health Urgent Care - West Columbia

How is Prisma Health Urgent Care - West Columbia rated?

Prisma Health Urgent Care - West Columbia has a 4.7 star rating with 635 reviews. 

When is Prisma Health Urgent Care - West Columbia open?

Prisma Health Urgent Care - West Columbia is open now. It will close at 8:00 p.m.