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Progress Residential

3.8

About this business

Location details

2525 Perimeter Place Dr, Suite 118, Nashville, TN, 37214, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.81,488 reviews
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Agnes S.'s profile image
Agnes S. 
3 years ago

I am so grateful for the heartfelt customer service given to me by Ms. Deanna McGrevey. She went above and beyond to do everything in her power to help me resolve my issue. In times like these we need people to show more compassion. I've never had any problems with my rental property. I know if I did Deanna at Progressive will take care of. 

Prez A.'s profile image
Prez A. 
3 years ago

Mos definitely will get 5 stars from me. I put in a call for a leaking hot water tank and Fred came out and replaced the old with a new one. And, all of this was done in the same day  

Business response:

Hi Prez, we appreciate the positive feedback. We're glad to know that Fred was quick at fixing your hot water tank. It is our pleasure to provide you with amazing service. -Keenan B. 

Adam W.'s profile image
Adam W. 
5 years ago

I just finished with my remote move-in as we are currently in California and are moving to Nashville. Our RRS, Shawn-Michelle Surber was simply awesome! The whole experience so far with Progress has been great but this was easily the icing on the cake. It is so stressful to move, especially across the country, and Shawn-Michelle has made this so much easier. Thanks, and of course 5 stars, I would leave more if I could! 

Elizabeth S.'s profile image
Elizabeth S. 
6 years ago

Patrice Wilford was amazing during the walk through of our new home! She was courteous, professional, and informative. She was a delight to work with! 

Business response:

Elizabeth, thank you for taking the time to let us know about your great experience with Patrice! If you ever have any questions or concerns, please feel free to reach out to me at richm@progressresidential.com. Thanks again, and have a wonderful day! —Rich M. 

Candyman ‘.'s profile image
Candyman ‘. 
6 years ago

Patrice was so wonderful funny and showed our wonderful home to us. Thank you very much.  

Business response:

Thank you for the kind words! We're glad to hear that Patrice provided such an excellent experience for you. If you ever have any questions or concerns, please feel free to reach out to me at richm@progressresidential.com. Thanks again, and have a wonderful day! —Rich M. 

Nick H.'s profile image
Nick H. 
8 years ago

Everyone I worked with was extremely professional and helpful. The original house I inquired about wasn't going to be available in time for me but, the Agent in Arizona found 3 other homes that all looked great and scheduled a viewing the next day. The showing Agent was extremely helpful and answered ALL of our questions. The application and lease process was easy and painless. Finally, the walkthrough inspector was respectful, thurough and professional. The house is extremely well maintained and looks terrific! Way to go, T... read more

Business response:

Thank you for your positive feedback, Nick!  

Kunda J.'s profile image
Kunda J. 
9 years ago

Great user experience 

Business response:

Thank you, Kunda!  

Tashell B.'s profile image
Tashell B. 
a year ago

These people are horrible thieves! They denied my application the same day I applied supposedly because the name on my id didnt match the name on my application. Funny thing is, I intentionally submitted an alternate name in the preferred name field which was not a required field. I dis this because I knew the paper work the rental assistance afency would send in reference to me would be under this preferred name. Ms. ****** verified I input that data in the preferred name field but says I also put the same name as the name ... read more

Eric & Ta-Tanisha T.'s profile image
Eric & Ta-Tanisha T. 
2 years ago

The people leaving five stars had to be paid reviews because there's no way. Horrible company tearing down the community.  

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 3.8 star rating with 1,488 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open tomorrow at 8:00 a.m.