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Progress Residential
- Real Estate
- Nashville, TN
About this business
Location details
2525 Perimeter Place Dr, Suite 118, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please do your best to find another company. They are money hungry and will find any way to charge you an arm and a leg for something that shouldn’t be charged at all. I left a barbecue grill to dry in my driveway for less than an hour or two and I was hit with the $45 fee. Not only that they said I can dispute it and in 10 days someone would give me a call, it is a month later and I have not heard from anybody. When I called the company they could not provide a telephone number, they could not provide an email address. I wa... read more
I wish I could give 0 stars. Moved into a home with my fiancé and upon arrival we noticed the oven/stove tops are 100% broken and unusable. We asked them that day to come out and fix it asap- they said they would come early in the week, then it changed to end of the week, as of this morning, it’s next week. We have lived there for a week and haven’t been able to cook once. Progress severely lacks urgency and care to fix issues within the residents home. Such an awful experience. Oven aside, multiple things in the home were h... read more
Business response:
Hi Caroline, I'm so sorry for the issues you're experiencing. Can you please email me with your property address so I can help you? I cannot seem to find your name in our system and I would like to check on the work order. My email is alisonw@progressresidential.com. Thank you! -- Alison W.
First, we had all sorts of issues getting to see a house and move in. Maintenance requests go answered. We have been in the home for almost 3 months and don't have a mailbox key to get our mail. Now they're charging us for an electric bill that we paid directly to the electric company per their guidelines.
Business response:
Hi Ben, thanks for taking the time to share this review with us. I'm sorry to hear of your issues getting a mailbox key, and for the confusion with your electric bill this month. I was able to locate you in our system and have taken the time to escalate your concerns to your local leadership. I've requested that they reach out to you to assist ASAP. In the meantime, please feel free to follow up with me at richm@progressresidential.com if you have any other questions or concerns. Thank you! —Rich M.
This company is terrible… I applied and was denied .. They tell you call core logic and core logic tell you call progress… A HUGE RUN AROUND…found out it was a credit issue and to get co signer… HAVE TO APPLY AGAIN and still denied … said we don’t meet requirement but don’t know why we were denied 750 dollars wasted…. Waiting on 500 to come back refunded…. A HUGE WASTE OF TIME AND MONEY… I STILL DONT KNOW WHY DENIED…. Or when my funds will be refunded… They own or manage almost every house and I have no idea what you need or... read more
I would live in my car before renting from Progress again. First, it is impossible to get ahold of anyone. Everything is routed through their customer service where you will wait an average of one hour EVERY TIME YOU CALL. The customer service cannot help you with anything, all they do is log your request and ask some basic questions from a form they are filling out. The questions almost never make sense for the problem you are reporting. They never fixed a single item identified in the walk through. I had to file my own t... read more
Business response:
Hi John, thank you for taking the time to share this review with us. I'm very sorry to hear of your dissatisfaction with your time in a Progress home. I'm also sorry to hear of your move-out experience. If you would like, I will be happy to initiate a review of your move-out charges. To get this process started, please reach out to me at richm@progressresidential.com with the address of your home, and I can begin right away. Thank you, and I hope to hear from you soon. —Rich M
I’m in process of buying a home while renting from progress. Everything has been going wrong I was going to stay a few days until they told me my month to month will be $2022 that is almost $600 more than I pay in my current lease! My lease is up on the 3rd and I have not been able to get in touch with no one for months. My kitchen sink has been falling apart for months and I have not been able to contact no one except through the work order that’s online which magically generate an email stating my case is closed. I have un... read more
This company sucks moved in April and was charged fees that were never supposed to be charged got promised a credit to my account it is now July and the company owes me a 500$ credit! I’ve called every month about this being promised the credit and instead they keep charging me fees that aren’t supposed to be there!!
Houses that Progress Residential purchases and then leases / rents out are property blemish to the neighbors (who won their houses) surrounding the house that Progress Residential owns. The houses are in a state of disrepair, lawns aren't cut, the landscaping isnt kept up, exterior brick is marked on with kiddie only to be left for years. Exercise some due diligence, Progress Residential and make an attempt to not ruin the neighborhoods where you're renting out houses in.....
This company STOLE $250.00 and is refusing to give it back. I will be filing suit VERY SOON! #SCAMARTIST
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 3.8 star rating with 1,488 reviews.
When is Progress Residential open?
Progress Residential is open now. It will close at 5:00 p.m.