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Progress Residential
- Real Estate
- Alpharetta, GA
About this business
We Invest In You We don't invest in houses. We invest in communities. Communities that you can call home. Progress Residential does things a little bit differently. By carefully selecting well-maintained homes in planned communities, we provide added value to our customers, giving them greater flexibility to seize opportunities without sacrificing quality of life. We are one of the largest providers of high quality single-family rental homes in the United States, with homes in the countryﾒs fastest growing markets. Our c... read more
Location details
2658 Holcomb Bridge Rd Suite 118, Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The technician name Darius did an exceptional job each time he came out to fix an issue with my home. He was punctual, friendly, helpful and knowledgeable in everything. I’m truly happy with his service.
Business response:
Thanks for choosing Progress Residential and leaving such a great review! It's great to know that we were able to provide you with the highest level of service. Please reach out to us with any additional questions or comments! Have a great day!
Gabrielle Dierkes In a business full of busyness Gabrielle is a Gem. Her customer service is impeccable and her care for tenets is beyond having empathy. Gabrielle is tentative and on a level of caring and understanding of tenants concerns as if they are her own concerns. Gabrielle worked with me on major account issues from the beginning to the end. She was consistent in helping get to the bottom of adjustment of my water account after a major leak in my home. Today we need her caring and customer service because today in ... read more
Business response:
Thank you for posting your positive review. Our team here at Progress Residential is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope to continue to meet your expectations!
Travis S. with Progress Residential was very professional repair my door inside my garage & while he was there. He saw that a cord in the garage where my water heater is was not plugged in & ask how is my hot water.. I told him it doesn’t stay hot long… The reason was bc the cord in our new home wasn’t even plugged in… Thank you for noticing that & Thankyou Travis for excellent service. Tammie Lamons
Gabrielle Dierkes was such a pleasure to work with while we were dealing with water leaks for the last few months. Gabrielle provided first class service throughout this ordeal to make sure work orders were being addressed and our account updated accordingly. She was always quick to respond and went above and beyond to make sure we were taken care of. She is the reason why the issue has been fixed. Every company would benefit having a Gabrielle Dierkes on their team...Progress Residential is extremely fortunate to have Gabri... read more
G is the technician who came to my house today. He is professional, efficient, friendly, and competent. I appreciated his service and attention given to my needed repairs and concerns. Thank you G! Thank you Progress Residential!
Business response:
Barbara, we love hearing about great service experiences. Thanks for letting us know! -- Alison W.
I would like to send out a late review to a great person. Aubrey Deem ( I hope I got the last name right). He was very professional and polite. When I couldn’t reach anyone Aubrey always answered or responded back to me. If it wasn’t for Aubrey I would not have completed my rental process with Progress. Thank you for your time and your patience
Osnealy was so polite and friendly. He did his job swiftly and answered all of our questions. Very friendly and professional. Your team should be happy to have him.
Osnely Molina was not only professional, he also did a great job problem solving and finding a resolution for our hvac issue.
Our leasing specialist Veronica is the best. She is very patient and understanding and goes out of her way to help. She knows what customer service is all about. She was even able to pick up the slack where I felt others drop the ball! Veronica is this companies biggest asset.
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 4.9 star rating with 3,538 reviews.
When is Progress Residential open?
Progress Residential is closed now. It will open at 8:00 a.m.