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Progress Residential

4.9
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About this business

We Invest In You We don't invest in houses. We invest in communities. Communities that you can call home. Progress Residential does things a little bit differently. By carefully selecting well-maintained homes in planned communities, we provide added value to our customers, giving them greater flexibility to seize opportunities without sacrificing quality of life. We are one of the largest providers of high quality single-family rental homes in the United States, with homes in the countryメs fastest growing markets. Our c... read more

Location details

2658 Holcomb Bridge Rd Suite 118, Alpharetta, GA, 30022, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.93,212 reviews
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Litasha D.'s profile image
Litasha D. 
on Birdeye

18 hours ago

I would like Yazzmine Williams Senior Resident Relations Specialist for making my moving transfer easy. She was very knowledgeable about the situation and therefore made the move more easier. Thank you. 

Althea Y.'s profile image
Althea Y. 
on Birdeye

3 weeks ago

Move-in started out a little shaky, but thanks to Mrs. Yazzmine Williams - Senior Resident Relations Specialist things turned around quickly. I was very displeased with the condition of the home & how my issues were being handled, but once Mrs. Williams got wind of my issues, she worked her magic & my issues were resolved quickly. Her actions changed my perception of Progress Residential. She handled my issues, put in a request for a hotel stay for myself & family until the issues were resolved, followed up about every hour ... read more

Lakeedra C.'s profile image
Lakeedra C. 
on Birdeye

a month ago

Our maintenance guy Herns Coulanges was awesome from progress residential. He was very prompt and punctual to the service request. He did an amazing job with installs and fixes and made sure everything was taken care of before he left. With him prioritizing our needs, it made this new move an even better experience. Thank you Herns! 

Kimberly K. H.'s profile image
Kimberly K. H. 
on Birdeye

a month ago

I spoke to Representative Ashley Young and she was very helpful in assisting me with my maintenance issue. I l love her spirit and willingness to help me. Kudos to Ashley!!! 

Sherese O.'s profile image
Sherese O. 
on Birdeye

2 months ago

My moving experience was great my representative Yazzmine Williams was extremely exceptional We could have her every time she was very knowledgeable and helpful and we greatly appreciate her!!! 

Sara M.'s profile image
Sara M. 
on Birdeye

5 months ago

Yazzmine Williams, Supervisor Resident Relations, did a nice job assisting me with moving in details and fixing issues when they arose. Good communication.  

Business response:

Thank you for your positive feedback, Sara! We're glad to hear that Yazzmine provided excellent assistance during your move-in process and promptly addressed any issues that came up. We appreciate your recognition of our team's good communication. If you have any further questions or concerns, please don't hesitate to reach out to us . 

Shiquita H.'s profile image
Shiquita H. 
on Birdeye

11 months ago

Demetrius Campbell is the best maintenance guy that I have encountered since renting from Progressive Residential. Half of my house lost power due to electrical issues. The first time he came out I was super upset about the issue and how it impacted me not being able to work. I work from home so it was super important that the issue get resolved. Despite me being upset he followed back up two days later. Really took the time to understand my frustration and he spent almost 2 hours at my home troubleshooting why there may be ... read more

Business response:

Thank you for taking a moment to give us a 5-star rating! We’re thrilled to hear that we made a good impression on you. We strive to provide exemplary service in all areas. Please don’t hesitate to reach out to us should you need any assistance. We're here for you anytime! Have a wonderful day! - Dani R. 

Gloria D.'s profile image
Gloria D. 
on Birdeye

a year ago

Progress Rental sent service Technician Rob, is great. He was on time, expected all the problems I was having and how to maintain in the future. Clean and very polite. Thanks again Rob for your service. 

Business response:

Thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us and look forward to helping you with any future requests. Have a wonderful day!! 

Norman A.'s profile image
Norman A. 
on Birdeye

a year ago

Good service people 

Business response:

Thank you for posting your positive review. Our team here at Progress Residential is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. If you want to offer a shout-out to the representative who assisted you, we would love for you to update your review to acknowledge their customer service. We hope to continue to meet your expectations! 

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 4.9 star rating with 3,212 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open on Thursday at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com