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Progress Residential

3.3

About this business

Location details

2658 Holcomb Bridge Rd Suite 118, Alpharetta, GA, 30022, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.36,058 reviews
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Crystal C's profile image
Crystal C 
4 years ago

A very professional **************** properties are well maintained with the lease. 

Business response:

Hi ******** thank you for sharing this review with us! We are glad to hear you are enjoying your home. Thanks for stopping by, and have a great day. 

Crystal E's profile image
Crystal E 
4 years ago

I just moved into a home from progress residential and let me say this. Everything has been a very pleasant and positive experience. Very satisfied thus far 

Business response:

Hi ******** thanks for taking the time to share this review with us. We're very glad to hear that you are enjoying your experience in your home. We appreciate you stopping by to let us know! Thanks again and have a great day. 

Ashley G's profile image
Ashley G 
4 years ago

************ company! Offer a lot for their residents! Will probably use them until I buy a home! 

Laura H's profile image
Laura H 
4 years ago

Progress Residential has served me very well! They are responsive to my maintenance requests and paying rent online is very convenient. I have been able to speak to the local representatives and the email response has been excellent! I understand that there have been negative reviews about Progress. I think many of these negative reviews can be attributed to those folks who have not owned a home previously. Renting a home is not the same as renting an apartment where everything is taken care of. I believe if you pay your ren... read more

Sheila S's profile image
Sheila S 
5 years ago

Thank you Ashley Bell, Senior Leasing Specialist and Bryan in the work order department . I have never had a work order done in the same Day and Ashley thank you every step of the way for getting me moved in . Get Team to work with :) S.Stamey 

Jennifer H's profile image
Jennifer H 
6 years ago

On Saturday, February 8th, “G”, a maintenance person, was in my home to repair several toilets and the garbage disposal. He was extremely knowledgeable of what needed to be done, and made repairs in a professional manner. “G” was pleasant, communicable and a joy to talk to. Thanks so much! J. Hill 

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Sandra H 
3 years ago

I wish I would of done a little more research on this company before I signed my lease for one of their homes. I have been in the home only 2 months and had to put in a service request 5 times for something being broken, the most important, the ** unit!! 4 times and it has still not been fixed!! They've send out the maintenance ppl on Progress' payroll instead of a certified HV** technician or reputable company. They have no idea what they are doing when it comes to heating and air or plumbing!! And the message on the mainte... read more

Business response:

Hi ******- Thank you for your review and providing me with honest feedback. I will be contacting you to get additional information so that I may research. Advocacy Team Progress 

Dee D's profile image
Dee D 
3 years ago

I have lived in a Progress Residential Residence since 2021. I thought the company was an acceptable company until the tenant that moved out prior to me told me about water damage and leaking in the property. Not even a week later exactly where she told me it would leak at it did. My first 20 days there I was in the hospital for pneumonia. The property had mold in the attic, basement, and in the walls of the property. Ceilings caving in, etc. I was told I can transfer my property. They were paid a check ********* in June 22 ... read more

Business response:

Hello *******- Thank you for your review and I am sorry to hear about your experience. I will be contacting you to get additional information so that I may research. Advocacy Team Progress 

Daniela A's profile image
Daniela A 
3 years ago

On April I apply for a home with Progress Residential. Got approved and my requested move in date was May 1st. Then I applied for the *** and they wont approve me because Progress Residential have PENDING BALANCES with them. The *** said that my application was OK and as soon as Progress Residential PAYS THE PENDING BALANCES they will approve me. It has being 10 days and no one from Progress has solve that issue that has nothing to do with me (The future resident). I have only 3 days left on my actual home when I was suppose... read more

Business response:

Hi ******* - Thank you for sharing and posting a review. I am sorry to hear about your experience and will be contacting you for additional information to research the concern. Advocacy Team Progress 

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 3.3 star rating with 6,058 reviews. 

When is Progress Residential open?

Progress Residential is open now. It will close at 5:00 p.m.