Pusch Ridge Pet Clinic

Chase T. 

on Yelp

4 years ago

I waited 2 weeks for an appointment for my dog that was suffering from skin issues. I was running a few minutes late so I called to let them know that I was on my way. The receptionist stated "you'll have to reschedule because the doctor is leaving for the day." My appointment was at 4pm and the clinic closed at 5. I would absolutely recommend you do not go to this vet - that one statement made it very clear that they do not care about their patients, if the doctor was not even willing to wait just a few minutes as opposed t... read more

Roberta G. 

on Yelp

5 years ago

I have deliberately waited 3 yrs to review this clinic. It is my sincere opinion that-but for their lack of integrity and vet expertise-my happy rescue would still be alive. One week after Ziggy's "well check", he began having pain in jumping on my lap, on couch & bed. He was seen at this clinic again (by a different vet there) and I was told it was likely Valley Fever, that tho expensive the tests would determine for sure the cause for my pet's pain. She told me specifically that Valley Fever can lodge in bones and joints o... read more

Dorea B. 

on Yelp

5 years ago

WARNING! The most incompetent, careless pet clinic. My dog was unfortunately diagnosed with diabetes. We were told to come into the clinic first thing on a Monday morning since we received results on the weekend. When we arrived, we were denied and told to come back that Tuesday. This we very depressing news since her levels were four times what they should be and we wanted to get her on insulin immediately. Then, during a follow up appointment, we were told by the tech that she needed to speak with the vet because her insul... read more

Jim Z. 

on Yelp

5 years ago

I had a terrible experience with this vet clinic. They were unable to issue a prescription In a timely manner for the meds my dog needs. The vet diagnosed my dogs condition and said she would prescibe and effective medication. It took 5 days and several calls to finally get the prescription. No help at all from the clinic in filling the prescription. 11 days after our visit to the clinic I have still not obtained the meds my pet needs. The front office people were rude an unhelpful. I strongly recommend not doing busines... read more

Vanessa B. 

on Yelp

8 years ago

If I could give negative stars I would. Utterly disgusted with the way our poor senior kitty was treated here. She is an 18 year old cat with a large fluid filled mass on her shoulder. My mom had brought our kitty in several times to have it drained. The last time she was taken in, the doctor said it didn't need to be drained , despite my mom insisting that it was growing and needed to be done. So I took her in to see "Dr." Poage. Duchess is old, sensitive and frail given her age. She's also uncomfortable because of the mas... read more

b a. 

on Yelp

8 years ago

This clinic puts fraudulent charges on customers' credit cards. Had a very unpleasant surprise when I took my dog in for her annual rabies vaccination: I gave my credit card to the assistant and couldn't look at the invoice because my dog was a little out of control. I noticed that the clinic had charged me $50 for a "wellness exam" -- something I didn't ask for, didn't need, and wasn't told I would have to pay for. The "exam", as far as I can tell, consisted of a few minutes of taking the dog's temperature and shining... read more

Pamela M. 

on Yelp

9 years ago

After seeing Dr. Lee and Dr. Dubash for years and being very happy with their care, there has been a great turnover in personnel including staff, and vets. My 14-year-old dog Daisy was diagnosed with an incurable disease a few years back among many other ongoing health issues and we finally decided it was time to end her suffering. While making the appointment I said that I wanted to sedate my dog first, before the procedure and the girl said, "Well, I don't know if we do that here, that's up to the Dr.". I said but thos... read more

Kristina M. 

on Yelp

9 years ago

Do NOT bring your animals here. We had a horrible experience with the vet tech Karen, who appeared completely unqualified to be working in a veterinary clinic. We brought our 2 cats to have their ears checked because my male cat gets recurring irritation. She kept confusing their names, she mixed up the slides after swabbing their ears so that the results were also mixed up, and while swabbing my already terrified male cat, she dug so hard into his ear that she broke the swab in half while it was in his ear. He screamed, and... read more

Gary S. 

on Yelp

10 years ago

This clinic is not the right place for your pet if you are looking for caring, patient and understanding staff. Unfortunately, every single visit to this clinic has left our cat traumatized and full of anxiety. Although the front desk staff is friendly and caring, the Vets and Techs do not seem interested in animals at all. The want you in they want your money and they want you out as quickly as possible. If you are looking for a Vet and Techs who actually care about their patients, DO NOT go to this clinic. BTW animals ... read more