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QL-820NWB

3.5

    About this business

    Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

    3.5184 reviews
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    jimko's profile image
    4 years ago

    Horrible design due to sticker malfunction This product horribly designed. If the sticker gets rolled over nothing works. I am mechanically and electronically knowledgeable and had a very hard time repairing. Very hard time. Do not buy. 

    W. Huemmer's profile image
    W. Huemmer 
    4 years ago

    Good Printer - Bad Software I guess these kind of label printers are a bit of an overkill for me, I'm using them at home a few times a month, not in a professional environment. Therefore for me it is most important, that I can quickly get an address entered and printed. This Brother printer seems a nice piece of hardware, the Wifi setup was easy, and the option to attach a battery and be really wireless is interesting. But the P Touch Software (on the Mac) does not really help the user much, it feels a bit dated. I primarily... read more

    drew's profile image
    4 years ago

    Bad product Poor customer service and cant print labels that are made for the printer and there customer hangs up on u. Brother doesnt know anything about there products dont buy unless u want junk from them and poor customer service 

    Deep Roy's profile image
    Deep Roy 
    4 years ago

    Customer Support For Unlocking This Printer's Potential Is Lacking I bought the QL-820NWB printer since I wanted to use its IPP feature to print out my labels; to my dismay, when I tried doing that, my printer hung. I took the time to ask Brother's technical support staff about this printer's IPP feature; based on their response, it sounded like Brother's support team didn't have the technical chops to help me; to the contrary, they concluded that I simply didn' t like their printer and they weren't able to give me additiona... read more

    Robo's profile image
    4 years ago

    Why does it seem that all label printers... Why does it seems that ALL label printers are soooo difficult to install and their software so poorly designed and constructed? Way better than Dymo printers when it comes to installation of printer on network and the software installs and communicates better... Print quality is wanting...artifacts (like lines of microdots) on every label, Dymo prints way better. 

    WB's profile image
    4 years ago

    Buyer beware if you buy competitor rolls of labels to save money on labels. This is a fabulous system except you can't re-use the roll frames. So you must buy the more expensive rolls from Brother. I don't think it is cost effective due to these failures in design. I would not purchase this know what I discovered the hard way. 

    terron richardson's profile image
    terron richardson 
    5 years ago

    does not work annoying cost so much but chaotic instructions . will be returning 

    Jose R. Ortiz's profile image
    Jose R. Ortiz 
    5 years ago

    Don’t care for it at all Not user friendly at all, unable to copy from my contacts where it comes out looking accurate at all. Ready to send it back, very frustrating. 

    Rich's profile image
    5 years ago

    Didn’t even turn on Product came fast but we weren’t able to use it because it doesn’t even turn on. We returned it and we’ll buy new one. 

    Frequently asked questions about QL-820NWB

    How is QL-820NWB rated?

    QL-820NWB has a 3.5 star rating with 184 reviews. 

    When is QL-820NWB open?

    QL-820NWB is closed now. It will open on Monday at 9:00 a.m.