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Quail Corners Animal Hospital
- Veterinarians
- Raleigh, NC
About this business
Location details
1613 E. Milbrook Road, Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
This veterinarian hospital is AWFUL! And Dr. Wilson is HORRIBLE !!!
The staff is friendly, the vet was so rude and seem to be bothered by me asking questions. Why would someone get upset if I ask questions, am obviously there because I am concerned about my dog's health. But poor customer service and empathy in the clinic. I will drive more miles to an Emergency clinic in Knightdale than coming back.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that we did not meet your expectations. Please call us at 919-876-0739 and ask for the front desk manager so that we can better assist you. Thank you, Quail Corners Animal Hospital
Sorry service everytime I tried to go there. Always act if they could care less Went recently to get a dog I had found at 4 am scanned for a microchip and Cinnamon the lady who was there was a complete failure at customer service acted like I was a bother when the people at the microchip place asked to speak back to the vet who had scanned the dog and she was so like Why and " I don't have anything to do with this " Im not sure why they had to speak to her either But I went to the website like Cinnamon had said to and t... read more
Business response:
April, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure your next visit with us is a good one. Our team looks forward to seeing you and your family again soon.
This is the first time I write a review like this but the emotional damage and distress this vet and clinic caused me was unbelievable. I took my 6 year old chihuahua for a emergency check because he had fallen of my husband arms and was visibly hurt and in pain. After waiting around 30 minutes after we arrived the “vet” called me to tell me she was very concerned that My dog had brain damage and had symptoms of meningitis (she did not have any symptoms, no fever, no nothing!) she was eating, drinking, going to potty norma... read more
Absolutely disgusted and disappointed with this Vet Hospital. October 7th 2020 Called ahead of time to quickly bring in my 3 year old dog who had just been severely bit by another dog. Told the front that she had 2 huge holes on her neck near her trachea and was bleeding out everywhere. Explained this was a LIFE or DEATH situation and she needed immediate medical help. Told me to come right away and someone would help. 9:24pm I arrived at the vet office, called the number on the designated spot and thoroughly explained ag... read more
Business response:
We are sorry to hear that you were disappointed with your experience at our hospital. Due to COVID-19, all our of our staff must practice social distancing for their safety and the safety of our clients. We take your feedback seriously and will use this situation to review the protocol at our hospital. We sincerely hope your dog is on her way to a full recovery and are pleased to hear you were able to get the help you needed.
RecommendedFull disclosure, we do have a regular vet closer to us, but have brought in cats on three separate occasions for various after hours needs, including a serious emergency at 3:00AM, and have never left there unhappy with the service that we've received. When we have an after hours emergency, we know exactly who to call.
Just wanted to say thank you. My daughter came into your hospital with a sick stray and you were very nice and helped her. She was upset already because she was turned away from Bayleaf Veterinary Hospital. Maybe because she was a teenager??? Anyway, she said she was treated very well at your hospital and you helped the kitten. Thank you.
I would highly recommend looking at other options before considering Quail Corners. Over the last several years I have had numerous bad experiences here that were to the complete detriment of my pets. Just a couple examples including- I once brought in my dog, who was visibly having an allergic reaction to the antibiotics they prescribed. The vet we saw told us- oh that's just probably fluid in her face not swelling from an allergic reaction and sent us home!! Around 10pm that night it had gotten so much worse I rush... read more
RecommendedPet care at its best. They saved my dog when his previous vet showed me no love.
Frequently asked questions about Quail Corners Animal Hospital
How is Quail Corners Animal Hospital rated?
Quail Corners Animal Hospital has a 4.6 star rating with 1,555 reviews.
When is Quail Corners Animal Hospital open?
Quail Corners Animal Hospital is closed now. It will open at 7:00 a.m.