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Radiant Credit Union
- Credit Unions
- Gainesville, FL
About this business
Location details
6305 SW Archer Rd, Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently took advantage of Radiant's last car loan promotion. Working with Radiant's Loan Department was a breeze. I'd like to express my appreciation of Juan, the Lending Center Manager as well as Julie, the Consumer Lending Manager. Both Julie and Juan kept me informed through every step of the process and provided me with knowlegeable guidence whenever I had a question. I can't overstate their contribution to quelling my anxiety tied to the process of purchasing a brand new car. What great customer service Radiant'... read more
All that were involved with the process have been very helpful and when I didn’t understand something they explained things without being judgmental.
Therfesa was patient and efficient while opening my savings account. I would recommend this business.
We worked with Erica she was very informative and patient and helped me and my boyfriend I love this bank and all of what it offers to help me be more stable and help in the real world
Erica was very helpful and very knowledgeable getting me through the process of having a new account with you guys.
I came from another credit institution to Radiant Credit Union for a home equity loan. Right away I was assisted by Jessica Smith and Caity Townsend. These two were always a phone call or email away with a very quick response time. They walked me through the process at my own pace. Never making me feel pressured. When I felt my own pressure they were both ready with kind and reassuring words. Im pretty sure my process took longer than most, but both Caity and Jessica stuck with me. Based on my experiance any future financia... read more
Business response:
Thank you so much for the kind words James. We agree completely - Jessica and Caity are absolutely awesome! We look forward to having you as a Radiant member for years to come.
This is a review a follow up from radiant credit union. After I was reported being late on my loan . The manger , Karen white called me and explain to me why I was reported 30 days late and the payment process. I want to be fair, I never said that this is a bad bank, there are some very good reviews but everyone make mistakes and ever account is different. I was late on my loan payment but I didn't know that my late charges was coming out of the payment which will cause me to be late . I am retired military combat Veteran. I... read more
Business response:
Thank you for taking the time to provide more feedback Keith. We're very glad Karen was able to help you with your account. We look forward to having you as a member for many more years to come.
Terrible mobile banking app. No way to see your statements or deposited checks without complicated software. Only accessible by tablet or desktop? I have accounts at both South State and VyStar which easily let you view deposited checks through the mobile app. All I get is error code 399
Business response:
We are sorry to hear about the error code 399 and app issues. Please contact us at (352) 381-5200 so we can help resolve this.
⚠️ WARNING ‼️‼️ DO NOT DEAL WITH THIS FAKE BANK‼️ WITHOUT GOING INTO A LOT OF DETAIL, FIRST OF ALL, LOOK UP ALL THEIR BRANCHES ON GOOGLE, THEN TRY TO CALL EACH OF THEM, AND SEE WHAT YOU GET! YOU WILL NEVER TALK TO A LIVE PERSON. THEY SAY THEY HAVE CUSTOMER SERVICE 24/7 HA HA! YOU WILL NEVER TALK TO A LIVE REPRESENTITIVE, ONLY ROBOTS. SO… WHEN YOU DEBIT CARD GETS LOCKED UP FOR NO REASON, WHICH THEY DO ABOUT 3 TIMES A WEEK, AND THE BANK IS CLOSED, YOU ARE TOAST! UNTIL THE BANK OPENS BACK UP, YOUR CARD IS LOCKED. TRY TO CALL T... read more
Frequently asked questions about Radiant Credit Union
How is Radiant Credit Union rated?
Radiant Credit Union has a 4.8 star rating with 534 reviews.
When is Radiant Credit Union open?
Radiant Credit Union is closed now. It will open tomorrow at 9:00 a.m.