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Radiant Credit Union
- Credit Unions
- Gainesville, FL
About this business
We're a credit union, a not-for-profit financial institution proudly serving our community and members for over 60 years. With all the choices out there, why pick Radiant Credit Union? YOU OWN US. Our members aren’t just customers, they’re owners. This means when you join Radiant Credit Union, you get a voice in how we do business. As a not-for-profit cooperative, we return our profits to our member-owners in the form of better rates, lower fees, a higher return on deposits, and personalized service.
Location details
4440 NW 25th Pl., Gainesville, FL, 32606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Summer was very helpful. She took the time to understand what I was asking. She then proceeded to get things taken care of in two days.
Business response:
Sorry for the delay in follow up Daniel. We agree - Summer is AWESOME! We appreciate the feedback and appreciate you being a Radiant member.
It was very straight forward. The customer service representative was nice and explained the process every step of the way. I am thankful for the much needed financial help Radiant Credit Union has provided for me and my family.
Business response:
Thank you so much for your kind words Henry. We're delighted that we've been able to help you and your family when you needed us. We truly appreciate you being a Radiant member.
Summer was fantastic! She was super nice and super helpful throughout the whole process!!!
Business response:
You nailed it Carston! Summer is absolutely great!! We're so glad she could help you with your loan. Thank you for the feedback and for being a Radiant member.
Kathy Ann was wonderful. She provided a full and clear explanation of my concern. She was knowledgeable and very patient with me. She promptly resolved my issue . We are long time members of Radiant Credit Union and have always been very satisfied with the customer service.
Business response:
Thank you for the feedback Irene. We're so delighted that Kathy Ann was able to help you. We truly appreciate you being a Radiant member.
I had the pleasure of working with Summer Perry who recently helped me secure a car loan, and I am absolutely thrilled with her outstanding service. From the very beginning, she demonstrated a remarkable level of professionalism and expertise, making the entire process smooth and stress-free. She took the time to explain every detail, ensuring that I understood all the terms and conditions involved. Additionally, her communication skills were top-notch, as she promptly responded to all my multitude of inquiries and kept me u... read more
Business response:
We could not agree more Taylor - Summer is terrific! We're so glad she was able to help you through your loan process. Thank you for being a Radiant member.
Summer was patient, understanding, and very responsive. It took quite awhile for me to find the perfect fit, and she was there every step of the way.
Business response:
Thank you so much for the feedback Racheal. We agree completely - Summer is GREAT! We're delighted she was able to help make your loan process so smooth. Thank you again for being a Radiant member.
This is a phenomenal team that is always first rate. Highly recommend.
Business response:
Thank you for the kind words Aubrey. We love helping our members in any way we can. Thank you for being a Radiant member.
Everything was good until the end when you sent the payoff payment for the person I was purchasing from. You could have wired the money to pay off his difference at his credit union or even next day air the payoff check but radiant uses regular ground shipping which takes several days to arrive for payoff of payments causing delay in receiving ownership of said item. Not very satisfied with this part of my experience. My loan officer was very helpful and easy to reach and talk with
Business response:
Thank you so much for the feedback Elton. We're always seeking to learn how we can improve our service to members. We'll be sure to pass your experience on to the relevant teams. Thanks again for the review, and thank you for being a Radiant member.
Excellent customer service and professionalism
Frequently asked questions about Radiant Credit Union
How is Radiant Credit Union rated?
Radiant Credit Union has a 5 star rating with 919 reviews.
When is Radiant Credit Union open?
Radiant Credit Union is closed now. It will open tomorrow at 8:00 a.m.
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