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Relax The Back

4.8

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Location details

255 E Basse Rd, #1070, San Antonio, TX, 78209, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.8210 reviews
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James W.'s profile image
James W. 
11 months ago

Friendly and knowledgeable customer service. 

Business response:

James, We appreciate your kind words and we strive to make the experience fun, but again giving you as much information to make a decision on the best way to accomplish what your goal is! Thanks again! Brian-Store Director 

World Car Mazda N.'s profile image
World Car Mazda N. 
a year ago

The San Antonio Quarry Location has been very helpful in the ordering process has kept us updated thru the whole process. Very pleased with the assistance provided from the staff at this location. 

Business response:

Thank you Vicky! We are so excited for you all to get these chairs. It has been such a pleasure to work with you, Hamid and Nader! We will take the last 10 yards of this thing and make sure it goes smoothly and efficiently, and again it was such a pleasure to work and meet you all. Jeff and I really appreciate the confidence you have in us, and hopefully this will be something that your clients love as well as everyone involved. Thanks for the awesome review Brian-Store Director 

Barbara K.'s profile image
Barbara K. 
a year ago

So far I'm loving my recent purchase (Leavo ZG Chair with Lift Assist by Human Touch). I'm hesitant to write reviews early on until I know how something is going to last. But, I've had good luck with the Luma Lift I bought from you 5 years ago, so I feel pretty confident about this one even if it's a different brand. I know that things are always changing, though, so I'm trusting that this is a good LONG-TERM product. After a few days of use, the chair has been very comfortable. I like the quietness of the movement, t... read more

Business response:

Barbara, Thank you so much for the review! I know it's hard to leave a review right after, but the Laevo is a great chair, and like we talked about, very similar to the Luma Lift. You are absolutely correct to say our Delivery crew is excellent! Will and Joe are great. THANK YOU for the suggestions, and there is a little bit of pause from people when they hear that we have to order most stuff, but being a franchise it's hard to distinguish between rtb.com and box stores. So sorry for misleading you. Glad we could get y... read more

Liz F.'s profile image
Liz F. 
a year ago

Brian is a great salesman and provides great service 

Business response:

Liz, you are so sweet! Thanks for the kind words and if you need anything at all, don't hesitate to call Jeff or I. Thanks! Brian-Store Director 

Trevor P.'s profile image
Trevor P. 
a year ago

Staff was very friendly and helpful demonstrating all of the exceptional product lines the store has to offer! 

Business response:

Thank you Trevor for taking the time to write out a review. Means a lot! Thanks for the kind words. If we can help you any further, let us know. Brian-Store Director 

Thomas O.'s profile image
Thomas O. 
a year ago

Brian McMillin provided cradle to grave customer service! He answered all questions and delivery was above expectations. My office was very happy with the service that served 2 veterans with their disabled needs. I will definitely be using Brian's service again. 

Business response:

Thomas, I really appreciate the review and kind words. I love working with you and the military in general. Especially disabled active duty and Vets! You make things really easy and I am glad you are happy as well as the soldiers using the chairs you have purchased from us so far! Thanks for your dedication and service to this Country and God Bless Thomas! Brian-Store Director 

Jerry W.'s profile image
Jerry W. 
a year ago

I had to trade my soft bed for another one Firm Brian did all the work for me and I got the new bed bottle a week or two ago and it’s a lot better and I’m so happy with it. I’m so proud of Ryan for being such a honest man And I think he needs a race. Thank you!! Jerry Weisinger. 

Jennifer W.'s profile image
Jennifer W. 
a year ago

Jeff and Brian are both greatly appreciated for their sincere and most extensive help! The motor finally quit working on my 20+ year old zero gravity chair, on which I depend 24/7. I immediately went to this store, was greeted by Jeff, and he and Brian worked to help me find a new chair, which I could access imediately. Both gentlemen went above and beyond, and I am so very grateful! THANK YOU! 

James B.'s profile image
James B. 
a year ago

Jeff and Brian were great. Thye let the chair the talking and just filled in the blanks. They were both very knowledgeable and easy to work with. The chair is awesome. My wife and I see who will get the chair first after work. Of course she wins. The grandkids never want to leave it. The zero gravity chair is a great product. Thank you all James Ballard 2109978106 

Business response:

James, we appreciate the review and the kind words! Is it a race to the house EVERYDAY to see who gets home first? LOL. Really happy you like the chair, and if you need anything else, please do NOT hesitate to reach out! Happy New Year!! Brian-Store Director 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 210 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 6:00 p.m.