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Relax The Back

4.8

About this business

Location details

255 E Basse Rd, #1070, San Antonio, TX, 78209, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.8210 reviews
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Bonnie T.'s profile image
Bonnie T. 
a year ago

Came in to purchase a Hale massage / recliner. Brian was friendly and very informative on the chair and it was able to be delivered the next day which was great! It was purchased for my husband who has back and leg issues so this is really comfortable for him, I also love it . Wish I knew about these a lot sooner! The is the best chair to relax in as far as I’m concerned! 

Business response:

Bonnie, it was our absolute pleasure to find the best chair for y'all! We appreciate the kind words and now you are part of the RTB Family for life! Don't be a stranger! Thank you for trusting us! Brian-Store Director 

Bobby C.'s profile image
Bobby C. 
a year ago

Brian was a great help. I purchased an office chair back in 2018. The arm pads had cracked over time and Brian took care of it. Thanks! 

Business response:

Well as soon as I figured out we were neighbors Bobby, I had to take care of you!!! LOL. Thanks sir! We strive to make clients happy, and sometimes we have to think outside the box to make that happen. Glad we could take care of the arm pads and tinker on your wife's chair to make her arms wider. Thanks for taking the time to send such a great review! Brian-Store Director 

Gabriela S.'s profile image
Gabriela S. 
a year ago

We were very impressed with the customer service we received from Brian and Jeff. They are both professional, personable and very knowledgeable about their products. I will refer my friends and family. They gained a customer for life! 

Business response:

The pleasure was all on this side of the table Gabriela!!! I am very excited for you both and know you will be sleeping better and having a massage therapist in your house is definitely a BONUS!! We appreciate everything an if YOU NEED ANYTHING from us, please do not hesitate! Brian-Store Director 

Victor G.'s profile image
Victor G. 
a year ago

We've bought several chairs, cushions and accessories at Relax the Back, and have always been extremely pleased with the service and quality of the products available. They listen and help find the proper product to help alleviate any spinal discomfort. 

Business response:

We appreciate your continued business Victor, and Jeff and I will be here again when you need something else! Happy Labor Day Weekend sir! Brian-Store Director 

Donald G.'s profile image
Donald G. 
a year ago

Jeff assisted me and showed me how much zero-gravity chairs have both changed, and not changed since I bought my first one from the Relax The Back store in Beaverton, Oregon about 25 years ago. I had to give up that chair for a move 10 year ago, and I have greatly missed it. I arrived at the store late in the day, but Jeff told me not to worry about the time, and that he would be happy to stay for as long as I needed. He also provided information on saving money by having a prescription from my doctor. I ordered the Hale... read more

Business response:

Thanks for the FANTASTIC review Donald. Jeff is a great asset to what we try and accomplish here, so thank you again for spending a few minutes writing this! If you need anything at all, please call Jeff or I! Brian-Store Director 

Amy M.'s profile image
Amy M. 
a year ago

Very nice products. High quality and perfect for those who have back problems. 

Business response:

Thank you for your review, Amy. This particularly means a little extra to me, because of obvious reasons. I'm glad you are happy, and you have 2 great office chairs that are phenomenal!!!! Brian- Store Director 

Peter Y.'s profile image
Peter Y. 
a year ago

Very helpful 

Business response:

Your positive feedback is greatly appreciated. Thank you for taking the time to provide feedback. Brian McMillin-Store Director 

Dave S.'s profile image
Dave S. 
a year ago

Great products; knowledgeable and responsive sales person 

Business response:

Thanks to both of you for stopping by and hanging out. We appreciate you trusting us with your sleep and (proper) reclining needs! Your quality of health is going to sky rocket very soon! Thanks for taking the time to say such kind words. If you need anything let us know. Brian-Store Director 

Brian P.'s profile image
Brian P. 
a year ago

Great attention to detail, and great people. Clear explanations of how the chair would address my issues and needs. 

Business response:

Brian, Jeff and I certainly try and give as much detail on the items in the store. It's all about getting as much info as we can to actively find the solution. Thanks for the kind words!! We appreciate your business. Brian-Store Director 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 210 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 6:00 p.m.