Relax The Back's cover image

This profile has been claimed by the business owner or representative.

Relax The Back

4.8

About this business

Location details

9607 Research Blvd, #140, Austin, TX, 78759, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.8451 reviews
Select a rating
Dorothy W.'s profile image
Dorothy W. 

Verified by Relax The Back

2 years ago

From Nate in the showroom to DeWayne scheduling the delivery to Jake delivering the chair, it was an awesome experience working with Relax the Back. I highly recommend them & their products! 

Business response:

We are so grateful to be in a position to help! Thank you for reminding us that this is more than just a job :-) 

Doug S.'s profile image
Doug S. 

Verified by Relax The Back

2 years ago

Steve Seltz was our sales person. He is incredibly knowledgeable on his products and very helpful in aiding us with our selection. 

Business response:

Steve has been a staple of Relax The Back - ATX for 26 years! We are grateful for the knowledge he has shared, his reliability, and for keeping Relax The Back Austin reputable and strong! 

Janet J.'s profile image
Janet J. 

Verified by Relax The Back

2 years ago

Very knowledgeable sales people, they really know the products. 

Business response:

Thank you! We train hard to ensure we can be as helpful as needed. Some of our products require a deeper-than-surface-level understanding to be correctly matched with our diverse clientele :-) 

Clarence W.'s profile image
Clarence W. 

Verified by Relax The Back

2 years ago

EXCELLENT SERVICE-FROM BOTH NATHAN AND NINA (AND JASON). Yesterday Nathan was very helpful and patient with me and my many questions. I bought one item. I went back the next day-today -to buy another and they were out of stock -so ordered an item this morning from Nina for home delivery-- and Jason personally brought it by by mid afternoon! Pretty impressive by the coordination and teamwork All get a raise or bonus! 

Business response:

We are truly glad you found something that helps, and were able to return the first item that didn't work as well. Thank you for taking the time to show your appreciation! 

Mary, B.'s profile image
Mary, B. 

Verified by Relax The Back

3 years ago

Christina listened to me and found me the perfect chair for working long hours at a computer. 

Business response:

Mary, thank you for purchasing your office chair from us and the 5 star review! 

Janelle, B.'s profile image
Janelle, B. 

Verified by Relax The Back

3 years ago

Steve at the store was super very helpful and answered all my questions. The delivery guys (MarLon and Jay) were great! They came when they said they would and made sure everything on the chair worked. Super professional and provided excellent customer service! 

Business response:

Thanks Janelle! 

Sharon G.'s profile image
Sharon G. 

Verified by Relax The Back

3 years ago

Delivery was perfect except I didn’t get a call with a drop off time. Marlon and Jay were very nice and did a great job 

Business response:

Sorry about the call and we appreciate you taking the time to write the review! 

Nancy S.'s profile image
Nancy S. 

Verified by Relax The Back

3 years ago

Excellent customer service, friendly, willingness to assist and great communication! Highly recommend 

Business response:

Thank you for your business! 

Roger W.'s profile image
Roger W. 

Verified by Relax The Back

3 years ago

Mac & Jay were great, and I had a very good experience both times they were here! The guys were very professional, respectful of my home & very helpful. 

Business response:

Thank you Roger! Steve 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 451 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 5:00 p.m.