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Relax The Back

4.9

About this business

Location details

973 Farmington Ave, West Hartford, CT, 06107, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.9612 reviews
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Beth C.'s profile image
Beth C. 

Verified by Relax The Back

5 years ago

Amazing customer service. Betty was so patient and knowledgeable. I really appreciate the time she spent with my family and me, not just for one visit, but two. She also called me a couple times to keep me posted on the delivery time frame. 

Janet H.'s profile image
Janet H. 

Verified by Relax The Back

5 years ago

great service and communication! would buy from them again 

Nancy T.'s profile image
Nancy T. 

Verified by Relax The Back

5 years ago

I purchased a chair from Betty in West Hartford and found that it had a defect. Doug (the owner) and his worker came to look at it and found it was not repairable (due to a manufacturer defect). When I mentioned that I did not find the chair comfortable, Doug invited me to to his store to pick out another chair (his store is larger). I did. I purchased the Human Touch PC Live Perfect Chair and I absolutely love it. Doug, Betty and the rest of his team really did everything possible to get me into a chair that was comfortable... read more

Dave K.'s profile image
Dave K. 

Verified by Relax The Back

5 years ago

The customer experience was definitely 5 star. I purchased a McCarty's Sacro Ease for my car and they took their time fitting it to my car seat as well as my back and let me try both the tall and short backed versions of the seat. Results were fantastic - my car seat never felt better even on trips of over an hour. 

Bruce R.'s profile image
Bruce R. 

Verified by Relax The Back

5 years ago

Owner and sales rep compassionate and knowledgeable. The product is life changing. Interested customers need to test drive your samples . Media ads would increase your sales . I'd aim info to physical therapy organizations and occupational doctors. 

Pat S.'s profile image
Pat S. 

Verified by Relax The Back

6 years ago

grate 

Rick M.'s profile image
Rick M. 

Verified by Relax The Back

6 years ago

Knowledgable and a pleasure to deal with. A wonderful experience that helped me get just what I needed. 

Linda S.'s profile image
Linda S. 

Verified by Relax The Back

6 years ago

Betty is always helpful educated about products and just a nice lady to talk To 

Scott A.'s profile image
Scott A. 

Verified by Relax The Back

6 years ago

Great customer service. Very knowledgeable/ friendly. 

Business response:

Scott, Thank you for coming in and letting Betty address your pain issue. Many uses for the Ergo curve throughout the day to give you that proper support! Doug 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 612 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.