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Relax The Back

4.9

About this business

Location details

973 Farmington Ave, West Hartford, CT, 06107, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.9612 reviews
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Julia B.'s profile image
Julia B. 

Verified by Relax The Back

7 years ago

Great service. I only bought a $19 McKenzie lumbar roll for comfort in travel. The saleswoman showed me several options and was most helpful. I suggest that you feature small items like that in your window to draw traffic. 

Dania B.'s profile image
Dania B. 

Verified by Relax The Back

7 years ago

A true professional! We’ve been going to Betty in West Hartford for more than 12 years! She is second to none. Because of Betty and the wonderful products you carry, we will keep coming back!!! 

Business response:

Dania, thank you for the kind words about Betty.. yes she is second to none. She takes a lot of pride in helping her clients. Doug 

Anna B.'s profile image
Anna B. 

Verified by Relax The Back

7 years ago

Customer service was very good in making sure the item I ordered was delivered. 

Business response:

Anna, Always a pleasure, thank you for the kind words. Doug 

Joe V.'s profile image
Joe V. 

Verified by Relax The Back

7 years ago

Betty in West Hartford and Doug in Avon both gave me great service. I really like my new Mastercare inversion table. 

Business response:

Joe , Always a pleasure and enjoy your inversion table. Any questions please don't hesitate to call.. Doug 

Brian A.'s profile image
Brian A. 

Verified by Relax The Back

7 years ago

Betty is knowledgeable about back issues and what helps 

Business response:

Brian, thank you for coming in and purchasing the proper car seat support and the kind words about Betty.. Healthy back is a healthy life.. Thank you for supporting your local business. Doug 

Janis K.'s profile image
Janis K. 

Verified by Relax The Back

7 years ago

Great service! Very helpful with recommendations for relieving my back pain. 

Business response:

Janis, thank you for coming in an experiencing the Technogel pillow and support wedge. We appreciate your support..Doug 

Bettina V.'s profile image
Bettina V. 

Verified by Relax The Back

7 years ago

Betty was very knowledgeable, informative, and genuinely nice to help us decide which recliner to get and also to give us information on the differences between the tempurpedic mattress we have right now and an alternative. We have been customers of the Relax the back store in West Hartford for 20 years for various things like mattress, pillows, recliners, foot rests, etc. and love the store!!! Betty is a real asset to the store who makes one feel welcome and informing us without being pushy, with a wonderful sense of hum... read more

Business response:

Thank you both for your kind words about your experience with Betty and the our delivery team. Most important thank you for entrusting us with giving you the best backcare products available and your continued patronage. 

Betty Jane, H.'s profile image
Betty Jane, H. 

Verified by Relax The Back

7 years ago

Excellent customer service skills, that include verbal communication, active listening, attention to detail, commanding knowledge of products and services, highly intelligent, and enjoyable sense of humor. She was instrumental in helping us decide what we needed. 

Business response:

Betty, Thank you for your kind words.. Getting people to smile along with the proper back care products is a WIN WIN in my book.. ..lol.. Thank you Doug 

Kitty & Keven M.'s profile image
Kitty & Keven M. 

Verified by Relax The Back

7 years ago

Betty and the entire team was focused on me as the customer. Thanks 

Business response:

Thank you both for coming in. Yes we pride ourselves on listening to our clients which allows us to properly address your pain and discomfort. Thank you again! 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 612 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.