Relax The Back's cover image

This profile has been claimed by the business owner or representative.

Relax The Back

4.9

About this business

Location details

1425 Montgomery Hwy, #129, Vestavia Hills, AL, 35216, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 4:00 p.m.
Tue10:00 a.m. to 4:00 p.m.
Wed10:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 4:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.9310 reviews
Select a rating
Jeff And Sheri D.'s profile image
Jeff And Sheri D. 
2 years ago

Exceptional experience with Bob and we love our new mattresses!! He’s absolutely the BEST! 

Business response:

We are thrilled to hear that you had an exceptional experience with Bob and love your new mattresses! Thank you for choosing Relax The Back. 

Kenneth D.'s profile image
Kenneth D. 
6 days ago

Bob Duncan made this whole experience easy and a pleasure...he takes care of business.. 

Business response:

Wow, thanks for the kind words. Customer service is key when it comes to wellness products. Keep me posted on anything you need to help feel better 

Kenneth D.'s profile image
Kenneth D. 
6 days ago

The entire purchase and shipping of same was made as effortless as possible by store owner Bob Duncan 

Business response:

Ken, thank you so much for taking time to review your experience. I’m glad those cushions got to you and your associate in a timely fashion. As you know, please call me directly for anything I can help with. 

John M.'s profile image
John M. 
8 months ago

Bob in Vestavia Hills, Birmingham, AL, gives great, attentive, informative, courteous, and enthusiastic service. 

Business response:

Thanks again, John, it was great seeing you in the showroom. Let me know how else I can help. I can ship you product even a state or two away. 

John M.'s profile image
John M. 
8 months ago

Friendly and helpful customer service from Bob. 

Business response:

It was great to see you again. Thank you for taking time to review your experience. It’s always good to see repeat customers from out of state revisit the store. As you know, let me know how I can help. Safe travels back to Louisiana. 

David D.'s profile image
David D. 
a year ago

Great service, sales person was very helpful in our selecting our chair. 

Business response:

Thank you for taking time to review your purchase experience. As you know, please let me know if I can help with anything else. 

James K.'s profile image
James K. 
a year ago

Bob, the owner, knows his products and understands the back and the importance of good posture. He explained the pros and limitations of each chair and device.. 

Business response:

Mr. Kelley, it was great to help you today. Thank you for taking time to review your experience in the showroom with your new Back support. As you know if I can help with any of the other wonderful products to make you feel more comfortable please don’t hesitate to call. 

Mike B.'s profile image
Mike B. 
a year ago

The delivery went very well. I am having issues with the head rest and the adjustments. It makes a terrible noise. Sounds like it needs a lubricant. Can you schedule someone to come by and make any adjustments? 

Business response:

Mr. Brewer, thank you for alerting me about your chair. I will be in contact and we will get the headrest figured out. thank you for taking time to review how the delivery went. 

David D.'s profile image
David D. 
a year ago

Bob was very helpful in selecting the right massage chair for us. I will definitely recommend him to anyone who is looking for quality service on quality products. 

Business response:

Thank you so much for sharing your experience on the purchase of your new Human Touch super Novo 2.0 massage chair. Please let me know if there’s anything else I can help you with. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 310 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.