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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Will is the best! They replaced my battery through warranty and drove my car back to me after letting me use a loaner - I live 2 hours away.
Business response:
Thank you so much for sharing your incredible experience! We're thrilled that Will provided such outstanding service by not only replacing your battery under warranty but also going the extra mile by delivering your car back to you, despite the two-hour distance. Our team is committed to delivering exceptional customer care, and we're delighted we could exceed your expectations. Your satisfaction means everything to us, and we appreciate you taking the time to highlight Will's outstanding service.
Personnel are friendly, honest and helpful. The work done has always been very good quality.
Business response:
Thank you for recognizing our team's commitment to delivering friendly, honest, and high-quality service. We take great pride in maintaining our reputation for exceptional workmanship and customer care. Your trust and positive feedback mean a great deal to us, and we're grateful you've had consistently good experiences with our team. We look forward to continuing to serve you with the same level of dedication and excellence.
Vince sold me a 2019 Subaru Crosstrek , he was very professional, I looked and drove multiple cars. He helped me find the best car for me at this time.
Business response:
Thank you for sharing your experience! We're glad to hear that Vince provided professional service and took the time to help you explore multiple options until you found the perfect 2019 Subaru Crosstrek. It's great to know he helped you find the best car to fit your needs. We appreciate your trust and hope you're enjoying your new vehicle!
Tech went over items that needed addressed and quoted other options.
Business response:
We appreciate your feedback and are committed to transparency in our service approach. Our technicians are trained to provide comprehensive diagnostics and explain all potential repair or maintenance options clearly. By offering multiple solutions, we aim to empower our customers to make informed decisions about their vehicle's care. Thank you for recognizing our commitment to thorough and honest service. We strive to ensure every customer understands their vehicle's needs and feels confident in the recommendations we provid... read more
Good service. Friendly staff.
Business response:
Thank you so much for your kind words! We're pleased to hear that you experienced good service and found our staff friendly during your visit. Our team works hard to create a welcoming environment and provide excellent customer care. We appreciate you taking the time to share your positive feedback and hope to see you again soon.
Service advisor was easy to work with. Work was done in a reasonable amount of time. Too expensive like everything else these days
Business response:
Thank you for your feedback! We're glad to hear that our service advisor was easy to work with and that the work was completed in a timely manner. We understand your concerns about pricing and recognize that costs can feel high these days. We strive to provide quality service and value, and we appreciate your input as it helps us continue to improve. If you have any further questions or need assistance in the future, feel free to reach out.
Brian was very helpful and I was not pressured into getting something that was not needed. Would definitely deal with him again
Business response:
We're thrilled to hear about your positive experience with Brian. It means a lot to us that you felt supported and not pressured during our interaction. We pride ourselves on providing helpful, honest service, and we're glad Brian could meet your needs. We look forward to serving you again in the future!
Good service. Had to decline a couple overpriced add-on's and it took longer than I liked.
Business response:
Thank you for your feedback! We're glad to hear that you were satisfied with the service overall. We apologize for the delay and any inconvenience caused by the add-ons. We aim to provide transparency and ensure you're comfortable with all options. If you'd like to discuss your experience further or have any questions, please reach out to Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com. We look forward to hearing from you!
Professional, courteous, helpful
Business response:
Thank you for your concise yet meaningful feedback! We strive to embody these qualities in every interaction with our customers. Being professional, courteous, and helpful isn't just a goalit's our commitment to providing an exceptional service experience. We appreciate you taking the time to acknowledge our team's dedication and hope to continue meeting these high standards in all of our future interactions.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 3,226 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open at 8:00 a.m.