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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I love the Staff at Reliable Subaru. Madi did an outstanding job with my Zaktek "renewal". She even put tire black on my tires, making my Forester look showroom new. I LOVE my Forester - this is my 2nd one.
Business response:
We're thrilled to hear that you had such a positive experience! It's wonderful to know that Madi went above and beyond to ensure your Forester looked its best. We're proud of our team's commitment to providing exceptional customer service. We hope you continue to enjoy your Forester for many years to come!
They did all the scheduled details very satisfactory. They advised the 30 month check and replacement of the brake fluid was not needed; saving me over $125.00!
Business response:
Thanks for your feedback! We're glad to hear you had a satisfactory experience and that we could help you save on unnecessary services. Your satisfaction is our priority, and we look forward to serving you again in the future!
Service rep was friendly, prompt, and correctly had service performed. Work completed within timeframe estimated. Very satisfied!
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that our service team met your expectations with friendly and prompt service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
Everything was great. They kept me informed through the entire process.
Business response:
We're thrilled to hear you had a great experience and appreciated our communication. Your satisfaction is our priority, and we look forward to serving you again in the future!
Great service and customer service
Business response:
Thank you for your fantastic review! We're thrilled to hear you had a great experience with our service and customer care. Your satisfaction is our top priority, and we appreciate your support!
Three stars, simply because it consistently takes Reliable nearly 90 minutes to perform an oil change and tire rotation, even with a scheduled appointment. I have three other vehicles serviced at other dealerships, and those services are completed typically in 30-45 minutes.
Business response:
Thank you for sharing your feedback. We understand your frustration with the time it takes to complete an oil change and tire rotation, even with a scheduled appointment. Your time is valuable, and we apologize for not meeting your expectations in this regard. We strive to provide efficient and thorough service for every customer, and we would like the opportunity to review your concerns further to identify any areas for improvement. Please reach out to Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.... read more
On time, courteous, professional
Business response:
Thank you for your fantastic review! We're thrilled to hear you had a positive experience with our team. Timeliness and professionalism are key to what we do, and it's great to know we hit the mark for you. We appreciate your support!
very nice & good service! Thank you
Business response:
Thank you for your positive feedback! We're so glad to hear that you had a great experience with us. We appreciate your business and look forward to serving you again soon!
Mitch, the service agent went over everything carefully and was very thorough and informative and very courteous. Service was excellent, friendly staff, got it done in a timely manner.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Mitch provided thorough, informative, and courteous service. Our team works hard to ensure that every visit is efficient and pleasant, and it's great to know that your experience met those expectations. We appreciate your kind words and look forward to serving you again in the future!
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 3,226 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open at 8:00 a.m.