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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Was all good. Got me in and out in short order
Business response:
Thank you for your positive feedback! We're glad to hear that you had a great experience with us and that we were able to get you in and out quickly. We look forward to serving you again in the future!
It was excellent as always. I appreciate their honesty when making suggestions about my vehicle.
Business response:
Thank you for your kind words! We're delighted to hear that you had an excellent experience with us. Honesty and transparency are essential to our service, and we're glad our team could provide you with trustworthy suggestions for your vehicle. We look forward to seeing you again soon!
Appointment for first oil changed. Only took one hour, yea!
Business response:
Thank you for your positive feedback! We're glad to hear that your first oil change was completed quickly. We appreciate your choice to visit us and look forward to serving you again in the future!
I was told it would take 2 1/2 hours. Thank goodness they provided me with a loaner car to drive. My appt. Was at 11 and It was 5:15 before the car was ready for me to take home. The e- mail said approximate cost would be. $121-150 which is what I was expecting. Evidently, it needed a lot of things that I signed for and agreed to and as convinced it was necessary. However, I felt very taken advantage of. $757.00 is a very expensive visit to find that the light that had been coming on, might have been cause by a lose battery!... read more
Business response:
Thank you for sharing your experience with us. We are glad to hear that our staff provided you with excellent service and that you appreciated the loaner car. However, we apologize for the unexpected delay and the higher-than-anticipated costs. Please reach out to Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com. He will be happy to discuss your experience further and address any concerns you may have. Your feedback is important to us, and we want to ensure that your future visits are more satisfac... read more
I had oil change and tire rotation done. They got me out shortly after an hour wait. Service center was clean and the wait room was clean.
Business response:
Thank you for your positive feedback! We're glad to hear that your oil change and tire rotation were completed promptly and that you found our service center and waiting room clean. We appreciate your business and look forward to serving you again!
drove right in, took an hour for service, good jon
Business response:
Thank you for sharing your experience! We're glad to hear that you received prompt service and were satisfied with the results. If there's anything else we can do for you, don't hesitate to reach out. We look forward to serving you again!
None, no comment at this time.
Business response:
Thank you for the 5-star rating! We appreciate your feedback and are glad you had a positive experience. If you ever have any comments or need assistance in the future, feel free to reach out!
Work done with good timeframe. Technician or driver who moved vehicle left oil covered fingerprints on exterior of multiple doors irritating to clean up.
Business response:
Thank you for your feedback! We're glad to hear that the work was completed in a timely manner. However, we apologize for the inconvenience caused by the oil fingerprints on your vehicle's exterior. Your concerns are important to us, and we will address this issue with our team to ensure better care in the future. If you have any further concerns, please feel free to reach out!
The good... Nice people, clean area. The Bad... Expensive and relentless attempts to up charge other services.
Business response:
Thank you for your feedback! We're glad to hear you found our team friendly and the facility clean. We strive to provide quality service, but we also understand that pricing can be a concern. Your comments are valuable, and we'll take them into consideration as we work to improve our customer experience. We hope to serve you again soon!
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,812 reviews.
When is Reliable Cars open?
Reliable Cars is open now. It will close at 8:00 p.m.