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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
All employees were very courteous.
Business response:
We're so happy to hear our team made a positive impression. Thanks for the great feedback!
They did a pretty good job. The mud flaps were still dirty. But other than that they did a good job.
Business response:
Thank you for your feedback! We're glad to hear you were mostly satisfied with our service. We apologize for the oversight with the mud flaps and appreciate you bringing it to our attention. We'll make sure to improve on this moving forward. If there's anything else we can do for you, please let us know!
Got me in before my scheduled service time. They are very courteous, knowledgeable.
Business response:
Thank you for your feedback! We're glad to hear that our team was able to accommodate you before your scheduled service time. Providing courteous and knowledgeable service is a top priority for us, and it's wonderful to know that you experienced this firsthand. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
I liked that they were through But I was sold on a fuel cleaner. I had 6500 miles on the car. Not necessary. I also waited a long time.
Business response:
Thank you for your honest feedback! We're glad to hear you appreciated the thoroughness of our service, but we regret that your experience included a long wait time and a recommendation for a fuel cleaner that you felt was unnecessary. Your input is valuable, and we appreciate you bringing this to our attention. If you have any further concerns or questions, please don't hesitate to reach outwe're here to help! Thank you for giving us the opportunity to serve you.
Will made the visit enjoyable. He took pride and made it a priority to get my car looked at and repaired. No delay on getting me a loaner for the night. Will and the repair shop employees are one of the best I have been associated with. A+++++
Business response:
Your A+++++ rating and your kind words about Will and our repair shop employees mean the world to us. Thank you for your business!
Superior customer service. They truly care about your safety and comfort.
Business response:
Thank you for your fantastic feedback! We are delighted to hear that you experienced superior customer service and felt that we genuinely care about your safety and comfort. Our team is committed to providing a welcoming environment and ensuring that our customers feel valued and secure. Your satisfaction is our priority, and we look forward to continuing to serve you in the future!
Good communication from service dept. Caring attitude and answered questions well.
Business response:
Thank you for your kind feedback! We're glad to hear that you experienced good communication from our service department and that our team was able to address your questions with a caring attitude. Providing clear and helpful information is important to us, and we appreciate your recognition of our efforts. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Very courteous and timely service
Business response:
Thank you for your review! We are pleased to hear that you experienced courteous and timely service during your visit. Our team strives to provide a respectful and efficient experience for all our customers, and your feedback reinforces our commitment to excellence. We appreciate your support and look forward to serving you again soon!
Ever since they did the update on my car, I am getting a warning that my driver automatic monitoring system is turned off. I am also getting notice that something else is not working. It flashes as I'm driving but doesn't last long enough for me to read before it's gone. The waiting room and service given was great though.
Business response:
We're sorry to hear about the issues you're experiencing with your car after the update, and we understand how concerning it can be to see these warning messages. We're glad to hear you had a positive experience with the waiting room and service, but we want to ensure that your vehicle is in optimal condition. Please reach out to Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com so we can address these concerns and assist with resolving the issue.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 3,064 reviews.
When is Reliable Cars open?
Reliable Cars is closed now. It will open tomorrow at 8:00 a.m.