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Reliable Cars

4.4

About this business

Location details

438 South Ingram Mill Avenue, Springfield, MO, 65802, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.42,812 reviews
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2022 SUBARU OUTBACK PREMIUM Owner's profile image
2022 SUBARU OUTBACK PREMIUM Owner 
a year ago

They serviced my car fast and efficiently. 

Business response:

Thank you for your feedback! We're delighted to hear that your car service was completed quickly and efficiently. Our team works hard to ensure a smooth and timely experience for our customers. If you need anything else in the future, please feel free to reach out. We're here to assist you! 

2021 SUBARU CROSSTREK PREMIUM Owner's profile image
2021 SUBARU CROSSTREK PREMIUM Owner 
a year ago

They are very well organized and don't try to upsell you. 

Business response:

Thank you for your kind words! We're glad to hear that you found our team well-organized and appreciated our straightforward approach. We believe in providing honest service without the pressure of upselling, so it's great to know that came through during your visit. If there's anything else we can do for you in the future, don't hesitate to let us know! 

2021 SUBARU OUTBACK LIMITED Owner's profile image
2021 SUBARU OUTBACK LIMITED Owner 
a year ago

Friendly and helpful service. 

Business response:

Thank you for your kind words! We're glad to hear that you had a friendly and helpful experience with our team. We strive to create a welcoming atmosphere and provide the support our customers need. If there's anything else we can assist you with in the future, please feel free to reach out. We're here for you! 

2015 HYUNDAI VELOSTER Owner's profile image
2015 HYUNDAI VELOSTER Owner 
a year ago

Went in for warranty engine replacement. I was appreciative that they covered the engine and communication was great; however, I pretty disappointed in quality of work. Battery wasn't hooked back up correctly (I have amps and additional battery in the rear) and missing several bolts/clips. 

Business response:

Thank you for your feedback regarding your recent service experience. We're glad to hear that you appreciated the warranty coverage and that communication was great. However, we sincerely apologize for the issues you encountered with the quality of the work. We take these concerns seriously and would like to make it right. Please reach out to our Hyundai Service Manager, Zach Swanson, at zswanson@reliablecars.com so we can address your concerns directly and ensure everything is resolved to your satisfaction. Thank you for br... read more

2020 SUBARU FORESTER LIMITED Owner's profile image
2020 SUBARU FORESTER LIMITED Owner 
a year ago

It was great! I have no complaints!! The snack choices have gone down, but that's okay, 

Business response:

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us. We appreciate your understanding about the snack choices, and we're always looking for ways to improve. If you have any suggestions or need assistance in the future, feel free to reach out. We look forward to seeing you again! 

2020 SUBARU OUTBACK PREMIUM Owner's profile image
2020 SUBARU OUTBACK PREMIUM Owner 
a year ago

I had excellent service; my car was checked in and service as promised in the allotted time. Also, it was run through the car wash. I have been a Subaru customer for over 18 years and have enjoyed the excellent service. 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service and that your car was taken care of promptly. It's great to know that you've been a loyal Subaru customer for over 18 years! We appreciate your continued support and look forward to serving you again in the future. Safe driving! 

2020 SUBARU OUTBACK ONYX EDITION XT Owner's profile image
2020 SUBARU OUTBACK ONYX EDITION XT Owner 
a year ago

Getting ready to go on a trip and Reliable did a great job getting my Subaru ready to go! 

Business response:

Thank you for your review! We're glad to hear that our team helped get your Subaru ready for your trip. Ensuring your vehicle is in top shape is our priority, and we appreciate your trust in us. If you need anything else before you hit the road, feel free to reach out. Have a great trip! 

2022 SUBARU OUTBACK TOURING Owner's profile image
2022 SUBARU OUTBACK TOURING Owner 
a year ago

Good experience. Easy to schedule. Technician kept me informed of status of vehicle. 

Business response:

Thank you for sharing your experience! We're glad to hear that scheduling was easy and that our technician kept you informed about your vehicle's status. Communication is key to ensuring a smooth service experience, and we're pleased that we met your expectations. We appreciate your feedback and look forward to assisting you again! 

2019 SUBARU OUTBACK 2.5I LIMITED Owner's profile image
2019 SUBARU OUTBACK 2.5I LIMITED Owner 
a year ago

Liked the service check and recommendations. Did not like being told pre inspection that my tires had uneven wear, trying to make me agree to alignment before car was inspected. During the official inspection the tires deemed even wear! 

Business response:

Thank you for your honest feedback and for giving us 4 stars! We're glad you liked the service check and recommendations. We apologize for any confusion regarding the tire assessment before the official inspection. We aim to provide accurate advice, and it's great to hear the final inspection cleared up the situation. If you have any other concerns or questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! 

Frequently asked questions about Reliable Cars

How is Reliable Cars rated?

Reliable Cars has a 4.4 star rating with 2,812 reviews. 

When is Reliable Cars open?

Reliable Cars is open now. It will close at 8:00 p.m.