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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Friendly team, quick turnaround. Happy with the results.
Business response:
Thank you for your positive feedback! We're glad to hear that you had a great experience with our friendly team and that we were able to provide a quick turnaround. It's wonderful to know you're happy with the results. We appreciate your support and look forward to serving you again soon!
As usual great, professional service.
Business response:
Thank you for your kind words! We're thrilled to hear that you consistently receive great, professional service. Your satisfaction is our top priority, and we look forward to serving you again in the future!
I simply requested. They check over my car before I left on a trip. They did so quickly and easily and gave me a printed report to take with me. They told me what to expect for my next scheduled service. Great customer service
Business response:
Thank you for your kind words! We're delighted to hear that your pre-trip car check was quick and easy, and that our team provided you with a thorough printed report. It's great to know that we could help you prepare for your trip and keep you informed about your next scheduled service. We appreciate your recognition of our customer service and look forward to assisting you again in the future! Safe travels!
Expensive but worth it over the top customer care and they really take care of your car
Business response:
Thank you for your feedback! We appreciate your understanding that quality service can come at a premium. We're delighted to hear that you felt the customer care was over the top and that we take great care of your car. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Nice people, good service, just took longer than expected when have an appointment.
Business response:
Thank you for your feedback! We're glad to hear you had a positive experience with our team and received good service. We apologize for the longer wait time despite having an appointment. Your time is valuable to us, and we will work on improving our efficiency. We appreciate your understanding and look forward to serving you again soon!
They stand behind there work very satisfied
Business response:
Thank you for the fantastic feedback! We're glad to hear that you're very satisfied and that we've met your expectations by standing behind our work. Your trust means a lot to us, and we're always here to provide reliable service whenever you need it. If you have any questions or need assistance in the future, don't hesitate to reach out!
Very disappointed the parts I needed were not in stock and without future date of availability.
Business response:
We're sorry to hear about the frustration you experienced with the unavailability of the parts you needed. We understand how important it is to get timely updates, and we regret that we couldn't provide a clear future date for you. To ensure we address this properly, please contact Robert Beverly, our Fixed Operations Director, at rbeverly@reliablecars.com. He would be happy to look into this further and provide assistance. Thank you for bringing this to our attention, and we appreciate your patience.
I had asked you to do an oil change while the car was in for service, but it wasn't done. She did give me a card for that to be done later, but that means I will have to take the car back to you later.
Business response:
We apologize for the oversight on the oil change and appreciate your understanding. We're here to make your experience as smooth as possible, and we hope to see you again soon for that service!
They called and told us we had 4 free oil changes when our first service came do. When we took car back for second one they we didn't have any free oil changes. Luckily for me they didn't do it or it would have cost me 140.00. I told them I'll never buy anything from them again and I won't.
Business response:
Thank you for sharing your experience, and we sincerely apologize for the confusion regarding your oil change benefits. It's concerning to hear that we didn't meet your expectations, and we appreciate you bringing this to our attention. To address this matter directly, please reach out to Paul Becker at Pbecker@vtaig.com. He will assist you in resolving this issue and ensuring your concerns are heard. We value your feedback and hope to restore your trust in us. Thank you for your understanding.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,812 reviews.
When is Reliable Cars open?
Reliable Cars is open now. It will close at 8:00 p.m.