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Reliable Lexus

4.9

About this business

Location details

3521 E. Sunshine St., Springfield, MO, 65809, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
4.91,783 reviews
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drmesenbrink's profile image
drmesenbrink 
11 months ago

Drew was our sales agent. He was easy to work with, and we never felt pressured. Mark helped us learn the tech features of the car. He has a very structured, thorough approach to walking through the features. It was very easy to follow along and learn. I highly recommend them both and Springfield Reliable Lexus. 

Business response:

Thank you for sharing your positive experience with us! We’re delighted to hear that Drew provided you with a pressure-free and seamless car-buying process, and that Mark’s thorough and structured approach made learning the tech features of your vehicle easy and enjoyable. Your recommendation means a lot to us, and we’re thrilled to know you were well taken care of. If you ever have additional questions or need assistance, please don’t hesitate to reach out. Thank you for choosing us! Enjoy your new car! 

Rneiman413's profile image
Rneiman413 
11 months ago

Mark and Chad were very helpful with transition to the new RX features and buying process. 

Business response:

Thank you for sharing your positive experience! We're thrilled to hear that Mark and Chad were able to assist you with the transition to your new RX and make the buying process smooth. We truly appreciate your feedback and are glad to have been a part of your journey. If you need any further assistance, don't hesitate to reach out! 

Kurtneiman50's profile image
Kurtneiman50 
11 months ago

Chad and Mark were very professional with all aspects of our experience. Thank you Lexus 

Business response:

Thank you for your wonderful review! We're so pleased to hear that Chad and Mark provided you with a professional and seamless experience. It's always our goal to ensure our customers feel well taken care of. We appreciate your feedback and look forward to assisting you again in the future. 

Mariahmartin2711's profile image
Mariahmartin2711 
11 months ago

The process has been very easy and smooth! Kery has kept us up to date with everything with constant communication on finding us the perfect GX. Both him and Mark were super informative and I learned a lot. 

Business response:

We're thrilled to hear that your experience with Kery and Mark was so positive! Their dedication to providing excellent customer service is commendable. We're glad we could help you find the perfect GX. Please don't hesitate to reach out if you have any questions or need further assistance. 

amborg's profile image
amborg 
11 months ago

Drew B has been friendly and receptive through this sales process. Mark was also very informative, patient and thorough with a lot of the tech. He noticed the things I needed in that very order. 

Business response:

Thank you for your wonderful feedback! We're glad to hear that Drew and Mark made your sales experience smooth and informative. It’s great to know that Drew was friendly and receptive, and that Mark was thorough in addressing your tech needs. We strive to provide personalized service, and it's rewarding to hear that they met your expectations. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your business and look forward to helping you again in the future! 

Setgas's profile image
Setgas 
11 months ago

We recently purchase a car from Jonathan Crosby at Reliable Lexus. He was very helpful and worked to make to the prices seem less and efficient. We highly recommending asking for Jonathan if you plan to go to any of the Reliable dealerships. 

Business response:

Thank you for sharing your experience! We're thrilled to hear that Jonathan provided you with helpful and efficient service during your car purchase. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need assistance again, don't hesitate to reach out! 

Jennybailey94's profile image
Jennybailey94 
11 months ago

Great kery and mark were excellent to work with. Thank you for the experience Reliable Lexus! 

Business response:

Thank you for sharing your positive experience! We're thrilled to hear that Kery and Mark provided excellent service and made your visit enjoyable. We strive to ensure every customer feels valued and well taken care of. If there's anything we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again! 

Wynona68's profile image
Wynona68 
11 months ago

Mark has been helping with everything, from learning the tech to setting up my dashcam. We appreciate the help! 

Business response:

Thank you for your kind words! We're thrilled to hear that Mark has been so helpful in assisting you with the tech and setting up your dashcam. We truly appreciate your feedback and are always here to support you with anything you need. Thanks again! 

LeslieJoPD's profile image
LeslieJoPD 
11 months ago

I will never go to another dealership. This is the best dealership with the best sells people and the best service department. Everyone is extremely nice and helpful. They are easy to deal with and just the best! 

Business response:

Thank you so much for your glowing review! We’re thrilled to hear that our team has earned your loyalty and that you had such a positive experience with both our sales and service departments. It’s our goal to make every visit as seamless and enjoyable as possible, and we’re so glad we could deliver that for you. If there’s ever anything you need, don’t hesitate to reach out—we’re here to help. Thank you for being a valued part of our Reliable Lexus family! 

Frequently asked questions about Reliable Lexus

How is Reliable Lexus rated?

Reliable Lexus has a 4.9 star rating with 1,783 reviews. 

When is Reliable Lexus open?

Reliable Lexus is open now. It will close at 6:00 p.m.