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Reliable Nissan

4.4

About this business

Location details

9951 Coors Blvd NW, Albuquerque, NM, 87114, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.412,719 reviews
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taanykat's profile image
taanykat 
2 years ago

These people are liars they are not reliable at all! I've been there twice trying to get a car and they always try to tell me that they can't help me unless I have thousands down I even seen signs that say bad credit no credit no problem and then they'll still tell me that my credit is not good enough for them to help me so you guys are reliable Liars 

Business response:

Our team does everything in their power to get our customers approved through one of our various lending partners. It is ultimately up to those lenders to approve the final loan and terms. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further. 

A's profile image
A 
2 years ago

The only problems I have is with customer service customer service is always right the customer is always wrong I have took my car there multiple times they broke my door on the passenger side it wouldn't open or closed the passenger window won't roll down all the way the drivers door rattles when you turn up the music there are scratches on the car that I've been there since I purchased it and this is a new vehicle it wasn't pre-owned they spilled oil all over my engine and didn't clean it I take my car in nice and clean fr... read more

Superduty0321's profile image
Superduty0321 
2 years ago

Bad attitude, not helpful Wasn't listening, didn't want to help and argued when I asked questions 

Business response:

We’re a bit confused by this feedback and we’d like the opportunity to look into your experience. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further. 

leapfrog0202's profile image
leapfrog0202 
2 years ago

If I could give 0 stars I would. I used the Nissanusa.com website to build my "dream car". This is likely the last brand new car we'll buy because I work from home & hubby just retired. We don't drive a lot any longer. Because of this I wanted exactly what we wanted because we've always compromised in the past - either on color, features, or something. After finishing my build online it was sent to the 2 local Nissan dealers. Reliable was all over me like a bad rash. I made it clear to the 1st person I spoke with that I am N... read more

Vivienne445's profile image
Vivienne445 
2 years ago

It took 4 hours that was a long time, and then I got home and they still haven't.The notice is off of my car so it's still popping up that it needs maintenance.I live out of town 

BCARLOS6422's profile image
BCARLOS6422 
2 years ago

I worked for a dealership for many years I took my car in for the noise it was making they put a part on saying that's what it was but it still made the noise they couldn't figure it out but still charge me for the parts that didn't fix the problem over $700 later one other thing any car that came into the dealership that I worked at we always washed it I thought that they would at least run it through the car wash I guess things have changed LOL 

bebrah's profile image
bebrah 
2 years ago

We're to begin. I was in the market for a NEW VEHICLE possibly a TOYOTA 4RUNNER.At RELIABLE NISSAN 2 Sales women standing outside in the freezing cold,mentioned they have a 2021 TOYOTA 4RUNNER Venture for sale $46,863.I test drove it in the dark,not knowing the condition.2 Sales women were very nice but very,very pushy with the sale,when myself and my husband needed time to think about the VERY EXPENSIVE USED CAR FOR $46,863. transaction they went and brought over there female manager continuing pushing the purchase contract... read more

camilo.sierra's profile image
camilo.sierra 
2 years ago

Lack of transparency on the condition of the car. They were unable to put together paperwork with the right information for purchase. They have not returned initial payment after cancelling the sale. (Car was never shipped as sale was cancelled) 

Mike's profile image
Mike 
2 years ago

I had a Nissan OEM charging pad installed in my newly purchased 2023 Nissan Froniter. After two failed attempts to install it, I received my money back for the part but was stuck with a $320 install bill. Worst customer service I have ever experienced. Lodged a complaint with Nissan Motor Corp and they indicated it is the dealership to resolve. Can’t even get a phone call back from the dealership GM. Won’t be buying another vehicle from ( Un) Reliable Nissan. 

Frequently asked questions about Reliable Nissan

How is Reliable Nissan rated?

Reliable Nissan has a 4.4 star rating with 12,719 reviews. 

When is Reliable Nissan open?

Reliable Nissan is open now. It will close at 8:00 p.m.