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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Needed to get 1 piece fixed on my car. They asked me "would you take your bad review down if we fix the little problem. Which was only a piece needing to be clamped down. Have not heard a word back from them. Oh but they wanted me to remove my review right away. This company has really disappointed me. Seems like they only care about ratings.
Business response:
We apologize if you feel you've had a negative experience with us. We don't want our customers to feel ignored and want to speak with you to address your concerns. Please reach out to Dominic Salazar at customerrelations@reliablenissan.com to discuss what we can do to help.
It was my first time purchasing a vehicle and I didn't ask for any additional things done to the vehicle. After doing first wash notice something very minor. I'm still within warranty time only had a week and Craig can't help doing anything. But oh they were sure quick to take My money. Very disappointed...
Business response:
We apologize if you feel you had a negative experience. As this review is vague, we wish to speak with you to find a solution. Please reach out to Dominic Salazar at customerrelations@reliablenissan.com to discuss what we can do to help.
I purchased a new 2021 Rogue from Reliable and was promised a free oil change. When I set up for appointment they gave a run around, no one would help me. Very poor service No consideration. After you buy a car from them, they treat you very badly.
Business response:
Pete, thank you for the feedback. We can assure when we make a promise, we do our best to fulfill those promises. This sounds like a bit of miscommunication, and we wish to speak with you in order to find a solution. Please reach out to Dominic Salazar at customerrelations@reliablenissan.com at your earliest convenience.
"THIEVES IN WHITE COLLARS!!! HIGH PRICED IF YOU LET THEM!!" This place will take advantage of you on the total price even if you have great credit and money down. GO TO YOUR BANK TO FINANCE A CAR NEVER A DEALER!!! If I had went to my bank I would have been paying 3X's less a month on the same piece of sh** new car. They will also sell you an un-needed and expensive platinum repair warranty that becomes worthless in about 1 year and doesn't fix anything when you actually decide to use it or NEED to use it. PLEASE GO IN THERE ... read more
"THE WORST AND UNETHICAL CAR DEALERSHIP I HAD EVER DEALT..." THE WORST AND UNETHICAL CAR DEALERSHIP I HAD EVER DEALT WITH. THEY SOLD A MAXIMA TO A FAMILY MEMBER OF MINE BY 12K DOLLARS AND WHEN I COMES IN WITH THEM TO SEE IF THE DEALERSHIP WILLING TO WORK WITH THEM ON LOWERING THE PRICE, THE MANAGER WERE RUDE AND BASICALLY KICKED ME OUT IN THE MIDDLE OF OUR CONVERSATION WHEN I MENTION "OVERPRICED" AND THINKING OF SEEKING A "LAWYER" TO LOOK AT THE CONTRACT. THEY CALLED BACK 2 DAYS LATER AND ASK IF WE COULD COME BACK IN TO WORK... read more
"Recall (Manufacture Defect )" I went to Reliable Nissan today. At service , I told the representative that they emailed me a RECALL FOR MY NISSAN TRUCK. Then he said "You need to have an appointment for it" Then I said "An appointment for manufacture defect !!! He said YES, I went to Malloy Nissan they check my truck issue and fixed it for me, No appointment required. RELIABLE NISSAN !! THEY DON'T CARE ABOURT YOU AFTER YOU BUY A VEHICLE FROM THEM.
"( terrible service worse then I ever had )" Service department unprofessional bad customer service! Incomplete service! Now my third time going to the dealership just for a tire rotation! Because they forgot to do it! Also they got grease all over the inside of my car! Then the second time I went to get my tires rotated because they forgot to do it! Then the service technician tells me it's not going to take that long! so I was waiting outside for at least an hour! See my car park at the same place! So I asked service techn... read more
"BEWARE!" By FAR the worst dealership I have ever dealt with and I would have to say the worst in Albuquerque. Look at your contract closely! They add on crap to the original price of the vehicle not to mention needless warrenties they shove at you. RUDE, UNPROFESSIONAL and the finance manager is a joke! They don't return phone calls or messages. The first day we spent 7 hours there, second day back to sign papers and spent another 8 hours there. Went back today and told them to keep their car! NEVER, EVER, EVER will I recom... read more
"RUDE, UNPROFESSIONAL AND ADD ON CHARGES" By FAR the worst dealership I have ever dealt with and I would have to say the worst in Albuquerque. Look at your contract closely! They add on crap to the original price of the vehicle not to mention needless warrenties they shove at you. RUDE, UNPROFESSIONAL and the finance manager is a joke! They don't return phone calls or messages. The first day we spent 7 hours there, second day back to sign papers and spent another 8 hours there. Went back today and told them to keep their car... read more
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,719 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.