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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I've been taking my Nissan Xterra to Jack Key Nissan in Las Cruces, NM since I bought the vehicle. I recently moved to Rio Rancho NM and was looking for a dealership to take care of my vehicle just like Jack Key. After 160k miles, I have not had one major issue with the vehicle. The most work I have done on the vehicle was my 100k mile maintenance. I took my vehicle in for a routine oil change and tire rotation since there were zero issues with the vehivle since my last appointment at Jack Key Las Cruces three months ago. I ... read more
I was sold a wonderful car that I truly wanted. Within 30 days I was informed That my employer took too long returning employer verification to the bank so The original loan offer had expired. "My employer" brought me into the office the Day they got the verification and sent it back the same day so I know that was a lie. After much stress, I decided to return the vehicle. I was told that I would be given my $1000 down payment back as it wasn't my fault the vehicle was being returned. I was told that 500 Would be in a check ... read more
We brought our Nissan in for service after the tire pressure light and check engine light came on. The tire pressure issue was resolved by changing one of the sensors and it was determined that the check engine light was on due to an issue with the exhaust system. The exhaust system was replaced under warranty, but during the repair, they damaged and had to repair our radiator. When we picked up our vehicle we immediately noticed a noise when the AC was turned on and a strong smell of antifreeze. We reported it to the mechan... read more
I drove into the service bay to have my oil changed and was greeted by a person that told me she was a greeter and asked how she could help. I advised of the reason for my visit and she immediatly told me that I would need to talk with a different person and repeat myself. We went into the center and Ernie asked how he could help me after the greeter requested. I asked why I needed to repeat myself about the reason for my visit. Eric did not appolige but instead asked how he could help and then advised that I had not already... read more
Do NOT buy from this dealership! They talk about this great 21-point inspection their used cars have to go through and pass - what an absolute joke! My 70-year old mother bought a 2007 Murano from this dealership with the assurance that it was a good, reliable vehicle. Within the first 45 days she had to replace the battery, which they were eager to sell her for $150! Next, within 90 days of purchase the vehicle was not driving correctly so she thought maybe she had a low tire, the tires were so bad the wires were showing th... read more
We went to purchase a used vehicle they had, I wanted. My friend was co signing for me so they pulled my friends credit before they came back to tell us that they sold the vehicle I was there to get.No good communication there. So we looked at other vehicles any way. Did find something else so we proceeded to the paper work We got through the paper work wich took us 5 1/2 hrs. We got out at 10:30 pm on a friday night. Every one was nice at that point cause they said that it was a done deal and the vehicle was mine to drive h... read more
the sales person bateman she was nice and very helpful, it was after that when i had to deal with the finance people the first gentleman that i dealt with was good it is when his superviser came out. I dont remeber his name but he was rude and a jackass, like i was wasting his time a inconvience to him to be there. I almost walked out wiyh out buying the truck, I probably should have. he had an attitude because i didnt buy the extra warranty on the vehicle. After that going home and thinking about it even if I wanted to buy ... read more
On two separate occassions my girlfriend has taken her Maxima to Reliable Nissan for service. Each time various service items have been recommended that I consider complete overkill. On the first visit she was hearing a loud squeak from the engine compartment. We were told it was a belt problem that needed changing and the transmission oil needed changing along with a fuel injector cleaning. We authorized the first two items and found the problem wasn't fixed. I listened to the car running in the driveway for two minutes and... read more
Came in today after we had purchased an Altima from them about 2 months ago. We came in to cancel their so called "Maintenance Plan" which technically only includes three oil changes a year, and a set of free windshield wipers for $2000. Now the plan when it was explained to us included wear and tear with it; however, we did our own investigation and found out it didn't! It is clearly written in the papers, and luckly for us, we were able to attempt to remove this price tag off of our total price. Now we passed by the dealer... read more
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 12,719 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.