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Renewal by Andersen

4.8

About this business

Renewal by Andersen is trusted by homeowners across Oregon & SW Washington for providing high-quality windows and doors. Whether you live in Portland, Salem, Vancouver, or the Oregon Coast, we help thousands of customers bring long-term value and comfort to their homes. As a full-service window replacement company since 1995, we have provided homeowners with a smooth and hassle-free process for the past 30 years, complete with a comprehensive warranty that guarantees long-lasting performance. Plus, our sustainable Fibrex® ma... read more

Location details

18151 SW Boones Ferry Rd, Portland, OR, 97224, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
Sun9:00 a.m. to 5:30 p.m.
4.83,343 reviews
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Torrey Lemon's profile image
Torrey Lemon 
4 years ago

Incredibly high price and when my dad had 3 windows fail within 5 years they were impossible to deal with. On the phone for hours and they couldn’t figure out what windows they were even after reading and taking pictures of every number and letter on the glass. The quote I got for 4 windows and a slider started at $20k, then $18k, then $16k was final price. Funny thing is that the Home Depot guy told me word for word and exact pricing that Andersen would quote me. Home Depot was under $6k for same stuff and process went grea... read more

Tanya Fandrich's profile image
Tanya Fandrich 
4 years ago

They are all about getting your money and then no follow through. They collected $30,000 from us the end of June first part of July and it is nearly November and the windows are still not done! We are talking about 4 windows not a huge project! They made mistakes which delayed this project. Which I can forgive, we are all human. But I have made phone call after phone call to multiple people and not once has any one called back to communicate the status of our project. I have never written a review before and am doing so to... read more

Wendy Melville Wentz's profile image
Wendy Melville Wentz 
4 years ago

Had Anderson install Windows. Love the windows, guys were nice. However I have had a few issues. Had someone come by to discuss the issues. Been 2 months & no word from a manager. 

Belle Marie's profile image
Belle Marie 
5 years ago

I’ve opted out of the email crap at least a dozen times and I STILL keep getting spam from them. Because of this alone I would NEVER give them business. I’d rather put up plywood over a window than have them do something for free!! STOP SENDING ME EMAIL!! 

Ric Smith's profile image
Ric Smith 
5 years ago

Margie Lord Herring had this to say on Facebook. “I paid a fortune for Andersen Windows for my entire house this spring including the garage. I could easily have gotten windows from Lowe’s or Home Depot for half the price but I love the windows themselves. It’s been several months and they have still not come back to finish trimming them properly and making them look like the expensive windows they are. I would never recommend Andersen to anyone because of their poor work ethic. Have complained several times, they’ll send ... read more

Sue Koger's profile image
Sue Koger 
5 years ago

Didn’t clean up broken glass slivers; originally weren’t going to repair broken plaster around windows (I had to push for that); lots of plastic waste for a company that claims sustainable practices... not convinced they’re worth the very high price. 

Stephen Kopchik's profile image
Stephen Kopchik 
5 years ago

I was shocked to see how small the window was in our new Bay window. I thought the windows would be the same size as the old windows. The new windows are 30% smaller will a lot of trim around them. The guys who did the install did a fantastic job but the windows that make up the Bay window… a complete disappointment. 

Terri McMahon Washausen's profile image
Terri McMahon Washausen 
5 years ago

I spoke to "Dan" or "Don", he let me know that they have a 3 window minimum. I only requested for 2 and possibly a door. The guy in charge told me that "he would be wasting his employees time, because it sounded like, I wasn't going to get a door!" Guess what, I am getting a new door as well. I hope this guy isn't the owner because he didn't care to discuss the work I need done! I went from possible customer to, "I will never call that company again! I'd rather pay more than they charge, just so I don't get spoken to and tre... read more

Tammy Voelker's profile image
Tammy Voelker 
5 years ago

What a joke! We supposedly had appt today, to measure and possibly replace 2 windows. Had call and voice mail this morning saying they needed more information. I had to call several times to finally get a very rude representative that actually hung up on me. I have no idea if someone is going to actually show up or not. 

Frequently asked questions about Renewal by Andersen

How is Renewal by Andersen rated?

Renewal by Andersen has a 4.8 star rating with 3,343 reviews. 

When is Renewal by Andersen open?

Renewal by Andersen is closed now. It will open at 9:00 a.m.