Renewal By Andersen of San Diego

Daniel R. 

on Yelp

4 months ago

$6000 for a 30"x15" Laundry room Window. You Tell Me? Don't buy in on they're new commercial !!! It's a scam! They'll sit there and try to convince you for as long as you let them even though I was laughing through his speal and finally had to kick him out. wow! Don't Call unless you want to get ripped off!!!! 

Jan D. 

on Yelp

5 months ago

I do not recommend using this company. After weeks of waiting for the door, it finally gets installed but they did not complete the job. They have cashed my check but guess what,..........no one answers their phone (858) 377-9236. On hold and then they will call back. No return phone call. Tried again, some scenario. It is the middle of the day on Wednesday and maybe the employees all went home? No idea, just not the reputable company that I thought they were. Even tried emailing this a.m., no response. 

Jan D. 

on Yelp

5 months ago

Poor communication and weeks for delivery. And there are other companies out there that offer a product that doesn't take three months. 

Sam H. 

on Yelp

6 months ago

I scheduled two appointments with this company. First Appointment: No one showed. I did notice that I missed a call from them the day prior. I assumed I missed confirming the appointment and decided to reschedule since we were still interested. Second Appointment: No one showed. I watched carefully for a call but received a text instead. I answered the questions and confirmed the date/time. I have attached screenshots of the text messages. We have three small children so all time is valuable and we set aside time twice... read more

Mark 

on Yelp

6 months ago

I had a very disappointing experience with Renewal by Andersen, and it had nothing to do with the installation crew themselves. The installation crew was a complete no-call, no-show. I waited with no communication and eventually had to call in myself just to find out what was going on. Only then was I told they would be 1.5 hours late. I asked if there was any consideration or discount due to the lack of communication and poor customer service. Jared, their customer service supervisor, told me that "if they had to give a d... read more

Dean B. 

on Yelp

6 months ago

One year later, my mail box is still full of their crap. Renewal by Anderson, you are f'ing annoying. Outrageously overpriced. I will NEVER EVER do business with you or recommend you. F the F off! 

Jan D. 

on Yelp

7 months ago

I would never order again, their production time is so slow. I could travel around the world waiting for my doors, so no, I would not use them for that reason. 

LARRY P. 

on Yelp

10 months ago

your company blatantly refuses to stop setting the emails and now phone calls... I don't even own this property... I'll take it to court and see what happens. I went to your office No one is able to stop it. 

Joan C. 

on Yelp

10 months ago

Do not believe the commercials or advertisements. They DO NOT stand behind their products. They DO NOT take responsibility for a poorly performing product. I have had issues with my screen doors and having to replace the rollers every couple of months. When I asked them if I could get new screen doors (I am willing to pay for them) I was told by Oleg they don't do replacement parts and I would have to replace the whole door. It's a $12,000 door. When I asked to speak to a Supervisor, he said they were all in a meeting and wo... read more