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Renewal By Andersen of San Diego

4.4

About this business

Location details

8572 Spectrum Ln, San Diego, CA, 92121, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.41,286 reviews
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Ziggy M.'s profile image
Ziggy M. 
rating
9 months ago

Review is for customer service on the phone..they have not done any work for me so cannot comment on that. Had upcoming appointment for consultation this week. Rep on the phone wanted to make sure I could set aside 90 min for the consultation. I told her I can do an hour but not 90 as I am working for home. She said I definitely need to be available for 90 min so we shouldn't have the consultation. So its cancelled. I am the customer wanting to give you my business and you can't work with my schedule? My business is goi... read more

Business response:

Hi Ziggy, We appreciate your honest feedback, as we are always looking for ways to improve. 

Mike R.'s profile image
Mike R. 
rating
10 months ago

So sick of their unsolicited spam emails and phone calls. How about you perform a good service at a fair price and grow your business through referrals and good experiences rather than high pressure tactics? 

Business response:

Please reach out to us at (858) 377-9236 when you can so we can address this situation directly. Thank you and have a great day. 

Steve B.'s profile image
Steve B. 
rating
a year ago

Not at all pleased with their sales approach. 16 windows, started at $80,000, but in a matter of ten minutes down to $50,000, and could go lower if I signed right now. Horrible sales tactic. It was not the salesman's fault, this is the training. I understand they make a quality product, but just give me the price and stop playing games. 

Business response:

Hi Steve B., we appreciate your honest feedback, as we are always looking for ways to improve. 

T.A. S.'s profile image
T.A. S. 
rating
a year ago

My Yelp reviews are the highlight!! The spotlight's on your 1d ago review Nice job. Your review is being featured when people search for Renewal By Andersen. 

Business response:

We are truly sorry for your negative experience and any misunderstanding regarding the cost. We take your feedback seriously and are committed to addressing this issue to improve our customer service. 

Nona Y.'s profile image
Nona Y. 
rating
a year ago

I have 2 properties in the Bay Area and one in Southern California. This review is in regards to the san Diego location. highly overrated and an unnecessarily high cost for the product. if you live in a hurricane prone area, maybe then these windows would be worth it. I found these are overkill and way overpriced. you will be paying an exorbitant price for something you can get elsewhere for much less. The person coming to your house gets upwards of 10% commission (let that sink in) and 9 times out of ten that one time ap... read more

Business response:

We appreciate you bringing this experience to our attention. If you are willing, please contact us at (858) 377-9236 to discuss this further. We look forward to hearing from you. 

Andrea N.'s profile image
Andrea N. 
rating
a year ago

Do not give them your information! They have called me 57 times (literally) even though I've told them I'm not interested. They call from different phone numbers so that if you block one they can keep trying. If they have to be this pushy with their advertising they must not have a great business. The amount of harassment I've gotten from them makes me never want to give them my money. Be careful about inquiring! 

T C.'s profile image
T C. 
rating
a year ago

I do not know what is wrong with this company. I am not interested in breaking stucco and having stucco repairs. I told them this over and over again. I finally just cancelled my appointment. They kept passing me back and forth between Renewal by Andersen and Andersen. The question was simple, either you do retrofit windows or you don't. 

Business response:

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. 

Mary L.'s profile image
Mary L. 
rating
a year ago

After care was atrocious. Sales and installation was fine, but we had numerous problems after install. Most all took up to year to resolve. Would never use again 

Business response:

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. 

Dean B.'s profile image
Dean B. 
rating
a year ago

So tired of the phone calls and mail. Can't tell you how many times I have asked them to stop. 

Business response:

Please reach out to us at (858) 377-9236 when you can so we can address this situation directly. Thank you and have a great day. 

Frequently asked questions about Renewal By Andersen of San Diego

How is Renewal By Andersen of San Diego rated?

Renewal By Andersen of San Diego has a 4.4 star rating with 1,286 reviews. 

When is Renewal By Andersen of San Diego open?

Renewal By Andersen of San Diego is closed now. It will open tomorrow at 9:00 a.m.