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Rent-A-Center

4.0

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5501 Headquarters Dr, Plano, TX, 75024, United States

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4.094 reviews
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Sheila Blevins's profile image
Sheila Blevins 
10 years ago

dont fall for their coupons they give you, they told me i can use it on anything in the store, so i went there and nope, they lied. i have to make payments on something to use the coupons, i had a copun worth $200, i found me something for less than that and they wouldnt let me have it, i had to get something to make payments on.. dont fall for their bs and lies 

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Tiffany Elizabeth 
10 years ago

My bill was due on Saturday, I called and called on Saturday, no ome answered. I callee Monday to complain about my dyer, and to pay my bill. Well, the person I talked to, said it wasn't their responsibly to answer the phone. Really, I told them to come get it and also went to a district manager. 

Ronnel Lezama's profile image
Ronnel Lezama 
10 years ago
Ephraim Ramirez's profile image
Ephraim Ramirez 
10 years ago

The worst place ever. Never go there. they think everybody less then them. But someone will eventually show them a lesson. You never know when you got the wrong one. SMH 

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Garet Wade 
10 years ago

Went in Tuesday to pay off a laptop and the employees were pleasant and helpful. My wife found a couch She really liked and the saleman conviced us to buy it. Delivery was set for this evening(thursday) between 6-8. I took the time to move everything out of the way so when they came it would be quick and easy. Guess what, THEY NEVER SHOWED! no courtesy call no nothing. Called at 8:01, no answer of course. My time is valuable and the lack of respect for a customer really irritates me. Not sure I'll buy anything there again 

Shane Burrows's profile image
Shane Burrows 
10 years ago
Leslie Sanzi's profile image
Leslie Sanzi 
10 years ago

Manager Bobby is rude and unreliable, and runs the store poorly. They broke m couch bringing it into my house, aid they'd fix it in a matter of a few days, five weeks later still nothing. Told them to come get it, now I can't get them to. Go anywhere else. I went to Conn's in rivergate, lower prices, better furniture, and better employees. 

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How is Rent-A-Center rated?

Rent-A-Center has a 4 star rating with 94 reviews. 

When is Rent-A-Center open?

Rent-A-Center is temporarily closed.