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Renters Warehouse
- Real Estate
- Kansas City, MO
About this business
Location details
222 West Gregory Boulevard, Suite 300, Kansas City, MO, 64114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like doing business with renter warehouse because they are good people to rent for because they help you get caught up on your rent when you get behind I think they are wonderful people and they get the repair done right away no problem. So want to thank them for what they do.
JAYME was great! He helped me and answered all of my questions. Thank you for the great service.
Business response:
Thanks so much, Thanh! We’re glad to hear that Jayme provided excellent service and answered all of your questions. We appreciate you choosing Renters Warehouse and look forward to assisting you again when needed!
Michael Smith was wonderful to work with while trying to find a rental home. I was on a very tight timeline during a move from Colorado to Missouri and needed a place that would allow 4 pets and had the accommodations I needed for my 89-year-old mother! He was the only one who did not take my application money prior to actually seeing if he had anything that would fit my unique needs! I had already spent $250 on application fees only to find out they could not help me "but would keep my application on file"!!! I really appre... read more
Business response:
Ellene, thank you for sharing your experience! We know how stressful moving can be—especially with a tight timeline and specific needs. Michael is fantastic at making the process easier, and we’re thrilled he was able to assist you with honesty and care. We appreciate your recommendation and hope you’re loving your new home!
This rating is for Rose Silos for being a great help with providing information on our rental house. She is very positive and professional and was able to provide us with needed information. She also will follow up and call us back tomorrow with further information.as it is known. It was a pleasure to speak with Rose on the phone today.
Quentin D. Was very professional, quick to respond, and super helpful!! Overall he made renting a house a nice experience and really took a lot of the stress away! I will definitely be reaching out in the future if I ever need to find another place!
Michael Smith was biased and unresponsive. We had a scheduled tour that no one showed up to, and when asked about it his responses were very rude.
Business response:
Hi Alexis, we’re so sorry to hear about your experience, and we truly appreciate you bringing this to our attention. We’ve already shared your feedback with the market leader so it can be properly addressed. That’s not the type of interaction we want anyone to have, and we’d love the opportunity to speak with you directly to help make things right. Please don’t hesitate to reach out to our office at (844) 793-4948—we’d really like to assist.
it's not even renters warehouse who i have an issue with because it's not even they fault it's the homeowner who i have a issue with all they care about is money money they don't fix anything i ain't been inside my home for a year & have been receiving HELL ‼ they don't fix anything but wanna haunt you down for rent money anytime you have an issue they will leave you on read don't move here
Business response:
Hi Raven, thank you for sharing your experience. It sounds like you’ve been through a lot, and we’d love the chance to look into this and help in any way we can. Unfortunately, without a last name, we’re unable to locate your account, but if you call us at (844) 793-4948, we’d be happy to assist. Your comfort and peace of mind are so important to us, and we’d love the opportunity to address your concerns.
They were more than happy to take our prorated rent to move in 10 days early. Then we get the excuse nothing(cleanin,maintenance,painting) were done because the owners have a strict 30 day policy for turnover after previous tenant moved out. Why take our money if things can't be done? I work in this industry and if there is a tenant willing to pay prorated rent to move in earl...everything else(except emergency issues)is set aside to get that property ready for the tenant to move in. I will never deal with or recommend Rente... read more
Business response:
Mark, we are very sorry to hear about your experience. We understand your frustration, and we want to ensure that any outstanding issues are addressed. Please reach out to our office at (844) 793-4948 so we can work with you to correct any remaining items. Your feedback is important to us, and we appreciate the opportunity to make things right.
If I could score it lower than zero I would. They have no regard for basic human rights and health. This company left us living in black mold for over two months while they kept looking for the cheapest price for a contractor to do the job. We have a son who had cancer and was immunocompromised and they still refused to accommodate us in a hotel and left us to fend for ourselves. I will do whatever I can to spread the word about Renter's Warehouse and the horrible property owners they manage properties for. They obviously on... read more
Business response:
Dan, we are very sorry to hear about your experience. Your concerns about the handling of the mold situation are deeply troubling, especially given your son's health condition. Please contact our office at (844) 793-4948 so we can address this issue directly and work towards a resolution. Your feedback is important to us, and we are committed to improving our services and ensuring fair treatment for all our tenants.
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 4 star rating with 666 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open on Monday at 9:00 a.m.