RENOSY by Renters Warehouse Kansas City

4.0

Real Estate
Kansas City, MO

About this business

Real EstateProperty Management

Location details

222 West Gregory Boulevard, Suite 300, Kansas City, MO, 64114, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.0676 reviews

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Anita T.

2 weeks ago

I had a very helpful phone call Rep Rocelyn "Rose" Ugbos. She was very efficient and pleasant.

Business response:

Anita, we’re glad you connected with Rose and had a helpful call. It’s great to hear she was both efficient and pleasant while getting everything handled for you. Thank you for taking a moment to share your experience.

Richard J.

3 weeks ago

I've used Renters Warehouse for almost ten years now. They've been great to work with. I called in today to ask some questions and Claire was great. I had two issues and she helped me handle both issues. I will continue to use renters warehouse. Thanks Claire and the RW team.

Business response:

Richard, ten years with us means a lot, and we truly appreciate your continued trust. It’s great to hear Claire was able to help you work through both issues when you called in. We’re grateful for your loyalty and for taking the time to recognize the team.

Gina M.

10 months ago

I like doing business with renter warehouse because they are good people to rent for because they help you get caught up on your rent when you get behind I think they are wonderful people and they get the repair done right away no problem. So want to thank them for what they do.

Thanh N.

a year ago

JAYME was great! He helped me and answered all of my questions. Thank you for the great service.

Business response:

Thanks so much, Thanh! We’re glad to hear that Jayme provided excellent service and answered all of your questions. We appreciate you choosing Renters Warehouse and look forward to assisting you again when needed!

Ellene L.

a year ago

Michael Smith was wonderful to work with while trying to find a rental home. I was on a very tight timeline during a move from Colorado to Missouri and needed a place that would allow 4 pets and had the accommodations I needed for my 89-year-old mother! He was the only one who did not take my application money prior to actually seeing if he had anything that would fit my unique needs! I had already spent $250 on application fees only to find out they could not help me "but would keep my application on file"!!! I really appre... read more

Business response:

Ellene, thank you for sharing your experience! We know how stressful moving can be—especially with a tight timeline and specific needs. Michael is fantastic at making the process easier, and we’re thrilled he was able to assist you with honesty and care. We appreciate your recommendation and hope you’re loving your new home!

Jean R.

5 years ago

This rating is for Rose Silos for being a great help with providing information on our rental house. She is very positive and professional and was able to provide us with needed information. She also will follow up and call us back tomorrow with further information.as it is known. It was a pleasure to speak with Rose on the phone today.

Chris J.

7 years ago

Quentin D. Was very professional, quick to respond, and super helpful!! Overall he made renting a house a nice experience and really took a lot of the stress away! I will definitely be reaching out in the future if I ever need to find another place!

Ali G.

2 weeks ago

Wish I could give 0 or negative stars! Terrible! Do not trust these people. Go somewhere else unless you are ready for no maintaince help, no communication & wasting money. Worst decision ever.

Business response:

Ali, we’re sorry to see how strongly you feel about your experience. We take concerns around communication, maintenance, and resident interactions seriously, and we want to make sure any situation like this is properly reviewed. At this time, we have not been able to locate an account under the name or information provided, which limits our ability to look into the details you’ve mentioned. If you are a current or former resident, we would genuinely like the opportunity to understand what occurred and review your concerns di... read more

Alexis D.

a year ago

Michael Smith was biased and unresponsive. We had a scheduled tour that no one showed up to, and when asked about it his responses were very rude.

Business response:

Hi Alexis, we’re so sorry to hear about your experience, and we truly appreciate you bringing this to our attention. We’ve already shared your feedback with the market leader so it can be properly addressed. That’s not the type of interaction we want anyone to have, and we’d love the opportunity to speak with you directly to help make things right. Please don’t hesitate to reach out to our office at (844) 793-4948—we’d really like to assist.