Renters Warehouse

Trey J. 

on Yelp

5 years ago

Please stay away. Don't make mine and many other peoples mistake. Communication is literally nonexistent. When showing the house to new people, the realtor would TEXT US AT 10:30PM that he would be there at 9am. MULTIPLE OCCASIONS. Days that wouldn't work due to work, no one home, or simply our distrust for the realtor, we were told too bad. They will do physically whatever they can to get out of paying security deposits back. Been way past a month and still nothing from the company regarding our deposit. They are trying to ... read more

Andrew S. 

on Yelp

5 years ago

I moved to KC from Ohio in August of last year and thought it would be best to get a rental through a property management company as I have two young children and a yard is a necessity. I was able to find a home on Renters Warehouse and the pictures looked amazing. Due to time constraints I was unable to fly out in person to look, but trusted the photos and my research of the area. Massive mistake. The previous tenant was a heavy drug user and was evicted, but the entire place reeked of Marijuana, and cigarette smoke. Carpet... read more

Sunny W. 

on Yelp

5 years ago

If I could give this company no stars I would. We moved into our rental property in Kansas City and the manager said certain things would be taken care of ASAP. That was December 10. Nothing was done so we made maintenance requests on Jan 13. It is now March 16 and nothing has been done. Our windows are so fogged in the kitchen and family room we literally cannot see out of them. The stair treads going to the basement come loose as you walk on them and several people have fallen down the stairs. The fireplace is inoperable. ... read more

John A. 

on Yelp

5 years ago

Company simply can't handle normal customer service. Can't answer calls, call back, answer emails, can't keep track of paper work. So now I have to spend and extra $150 because they can't find the maintenance paperwork regarding a part that got replaced. They are not a company for the people they are a company for the most money they can get. 

Darrell L. 

on Yelp

6 years ago

Quentin was amazing to work with and very professional. He helped us through every step of the process in finding our new home. I highly recommend him 

Michelle D. 

on Yelp

6 years ago

Andy inspected our home and was very thorough, professional, and courteous! Thank you for taking the time to keep us informed. 

Ann G. 

on Yelp

6 years ago

Andy Hynds was pleasant and made helpful suggestions. I really haven't had a problem with this home or the management company. 

Melinda L. 

on Yelp

6 years ago

This has been such a great experience. We were very pleased at how easy it was to handle all the details and get moved in so quickly. Quentin was great to work with and made it a worry free process. We love our new home!! 

Paige R. 

on Yelp

7 years ago

WORST management company I have ever encountered, and I am a property manager myself. The communication is tragic. Maintenance requests mean nothing to them as they are ignored and "process one thing at a time". Dishwasher has not worked since move in (April), this is mid JULY. I have 3 kids under 8..if you can imagine my frustration. Sewer pipe is leaking, if I was the owner I would want to know as this can turn into bigger issues. They don't care because it also has not been taken care of since move in either. I can go on,... read more