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Renters Warehouse
- Real Estate
- Kansas City, MO
About this business
Location details
222 West Gregory Boulevard, Suite 300, Kansas City, MO, 64114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Renters Warehouse engages in illegal practices. They attempt to withhold a Tenants security deposit, hoping that the Tenant don't know the law and won't file suit against them. I believe that their practices are ripe for a class-action. While they publish and cite landlord and tenant obligations based on the law, they don't follow it, nor do they require their landlord/clients to follow the law. Landlord, you need to also beware! I am in the process of helping someone sue them for unlawful detainer of a security deposit and ... read more
Business response:
We are sorry to hear that you have experienced issues with your move out. The property owner is responsible for the determination of withholdings from a resident’s security deposit. This fact is reiterated on the timely security deposit disposition letter sent to you on November 9, 2022, which states: “All charges deducted from your security deposit have been assessed at the sole discretion of the Property Owner. Renters Warehouse is acting in its capacity as the third-party property management company facilitating the secur... read more
*BEWARE of FALSE ADVERTISING* RW has a tenant warranty on "all placed tenants" that is very clearly stated on their website. We had a tenant placed who refused to pay and abandoned the property, all within a couple months from signing. RW charged us an additional $1,900 for new tenant placement. As a homeowner I would never recommend any other homeowner do business with a company that so very deliberately commits false advertising. Per their website, "The best part - we provide a FREE six-month Tenant Warranty on ALL placed ... read more
Several years ago, me and my family decided Section 8 properties would be a good way to give back to the city that has been so good to us. Oh my gosh, we had no idea how much trickier it is to manage Section 8 properties than it is to manage regular rentals! There's plenty of paperwork, inspections, tenant/client reviews, annual confirmations that tenants still qualify... We tried to manage the properties ourselves at first, and that was a guaranteed ulcer. We tried a couple local realtors that also managed rentals... migrai... read more
Business response:
It is great to know that we were able to provide you with the highest levels of service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. Thank you for sharing your experience!
Do Not Recommend! These are the most hate filled, un-reliable, always raising the rent too high, maintenance person failures, charge you for repairs, charge you for carpet cleaning after you have already cleaned the carpet, democrat (fascist) party people you will ever deal with! Just as bad as Public Storage!
Stay far away from this property management company! They do not respond to emergency calls on the weekend....or during the week for that matter. My house was actively flooding (water pouring into the basement from the sump pump) and nobody would respond or call me back. They stated that they didn't deem it a true emergency. It happened multiple times and I finally moved out after waiting 2 weeks for them to acknowledge my 3rd work order. When i moved out, they kept money for things that are against Missouri State Statutes. ... read more
New to KC, and didn't know the area. The Renters warehouse people are slum lord managers. This apartment is total sh#t. The apartment is well below my standards, it's a sh#t hole. -Water leaks, the floor is saturated with water and when you step on the "new" flooring water comes up. - Why is there paint/plaster on everything? How does that stuff even get on the toilet? -Drywall dust on everything! The ceiling is also deteriorating so bits and chunks of ceiling fall on the furniture and counters. -The paint isn't evenly appli... read more
I'm an owner and have had renters warehouse Kansas City look after a couple of properties. The level of ineptitude and lack of professionalism is outstanding. Some items: The one property manager attempted to get my new tenant to pay a deposit directly to the manager (in cash or to personal bank account). They were completely unresponsive to tenants requests for work. For example, I approved a request immediately once I received it (but it took them a few days from date of tenant request until it hit me), they then failed to... read more
Business response:
We are sorry to hear that we have disappointed you. Yelp unfortunately does not include your name. Due to this, we cannot locate you in our system and look into the issues you mentioned in your review. Please contact our office at 844-793-4948, we would like to look into the concerns you have and properly address them.
Update: After being on with RW for over a year now, the experience has not been great for one house in KC. The renter they procured stopped paying rent and the local office was not responsive in the process to get them evicted costing me about $6K in lost rent, turn costs, and attorneys fees. After the house was turned a second time, there were many items missed which caused water damage to the property causing an additional $2000 in repairs. Make sure you get confirmation of all repairs and video evidence of any walk throug... read more
Mike Smith was great to work with,he is very attentive and handled all issues promptly. I'll be a renters warehouse customer as long as I own rental properties. Thanks Dave Cote
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 4 star rating with 666 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open at 9:00 a.m.