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Renters Warehouse
- Real Estate
- Kansas City, MO
About this business
Location details
222 West Gregory Boulevard, Suite 300, Kansas City, MO, 64114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could score it lower than zero I would. They have no regard for basic human rights and health. This company left us living in black mold for over two months while they kept looking for the cheapest price for a contractor to do the job. We have a son who had cancer and was immunocompromised and they still refused to accommodate us in a hotel and left us to fend for ourselves. I will do whatever I can to spread the word about Renter's Warehouse and the horrible property owners they manage properties for. They obviously on... read more
Business response:
Dan, we are very sorry to hear about your experience. Your concerns about the handling of the mold situation are deeply troubling, especially given your son's health condition. Please contact our office at (844) 793-4948 so we can address this issue directly and work towards a resolution. Your feedback is important to us, and we are committed to improving our services and ensuring fair treatment for all our tenants.
We have had a great experience with Renters Warehouse. Marlena was great, she is very professional and knowledgeable of the move in process.
Business response:
Leesa, thank you for sharing your great experience with Renters Warehouse! We're glad to hear that Marlena was professional, knowledgeable, and made the move-in process smooth. Your satisfaction is our top priority. Thanks for choosing Renters Warehouse!
We have been renting from Renter's Warehouse for about 18 months now. We should have been given EVERY key and pass code that went with the rental property the first day we took residence and paid our rent. We were not. We still don't have a pool key, yet through our rent price we pay the HOA. Their contact phone number is to an , surprise surprise, overseas call center. They have given me all kinds of misinformation and basically said do it yourself. THEY should be the ones getting the key for me. Not me jumping through, now... read more
I been call these ppl for about a year about the roof about the black mood how my kitchen keep flooding
We have had nothing but problems. The house we moved into 5 months ago is Infested with termites!! I DO NOT RECOMMEND! Renters Warehouse only response is "the vendor should be contacting you shortly " it's been 4 days.
Business response:
We are sorry to hear that you are experiencing problems. With the name you provided on your review, we cannot locate you in our system. Please give us a chance to look into the issues you mentioned and address any concerns. Please contact our office at 844-793-4948 and we will be happy to assist you.
W e DO NOT recomend this company. We moved to this apartment on May1 and in May 11 we had to open like 5 or more maintenance case of report. A lot of thinks were in bad condition, The fridge was without handles and just had 1 shelve. The apartment was painting and all was painted, it was imposible to open the windows to clean. It was so dusty when we receive the apartment, a lot of spider web Later the conection to the shower head was leaking and the send a maintenance guy who told us that the problem was because the pipe we... read more
Business response:
The homeowner decided to complete the maintenance requests themselves and/or hire their preferred vendor to complete the request. All cases have been completed and closed. This been reviewed by the management and the owner and since this was considered tenant misuse it was determined as resident-responsible maintenance. If you have any further questions or concerns, please don't hesitate to contact us at 844-793-4948, we will be happy to assist you.
I don't recommend renting from this company AT ALL. As a renter, I figured as long as I paid my rent on time & tried to be nice and patient with them, I wouldn't have to worry about a thing. WRONG! There were MULTIPLE problems with the house when we moved in such as broken windows, dangerous WOODEN vents leading to the basement that weren't secure or safe (mind you I have a toddler), the washer and dryer that was supposed to be included in our rent was taken out before we moved in, the refrigerator was in it dining room when... read more
Business response:
Catalina, we are sorry to hear that you have experienced maintenance issues. When you submit a maintenance request, Renters Warehouse will troubleshoot with you first to try to resolve the concern. We then notify the homeowner. It is policy that have the homeowner's approval for any maintenance request before dispatching a vendor. Remember, this is their property, and they may incur the cost. We will recommend quality vendors with validated certifications and insurance to the homeowner, but ultimately it is the homeowner's d... read more
Renters Warehouse is a company that could care less about their renters. Find another company to rent from! Our family, children, and pet have been without a/c for over a week and they just keep giving excuses. I could give many examples of how horrible they are, but trust me, just go somewhere else!
Business response:
Maxine, we apologize for any inconvenience you may have experienced with our services. We understand the frustration of dealing with issues like an out-of-service air conditioning unit, especially during the summer months. At Renters Warehouse, we strive to provide excellent customer service and ensure the well-being of all our tenants. We sincerely apologize this repair took longer than expected. Our vendor has informed us that they have completed the repairs. If you have any concerns or further details you would like to ... read more
Renters warehouse is a joke. DO NOT rent from them!!!! . We got a rental property from renters warehouse in April and it has been a nightmare ever since. From Flooding in the basement, to electrical problems and MIce. They blame every single issue on me and I NEVER had any of these issues before. They refuse to fix anything. I have done nothing but try to fix this place up and its one problem after another. I cant wait to get TF out of here. Do not rent from them unless you plan on coming out of pocket for expenses that the ... read more
Business response:
We are sorry to hear that your rental experience hasn't been better. We were able to locate you in our system and have reviewed your account. We are currently working on one maintenance request; all other requests have been resolved and closed. We have provided the homeowner with an estimate concerning repairs or improvements. As soon as a decision has been made on how to proceed, we will reach out to you. Please contact our office at 844-793-4948 and we will be happy to assist you with any additional concerns.
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 4 star rating with 672 reviews.
When is Renters Warehouse open?
Renters Warehouse is open now. It will close at 5:00 p.m.