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The sales person made lots of promises and had a lifetime warranty to back them up. I thought I was going to get a professional job. I had confidence in them. Then, their workers showed up without all of the materials needed. As of today it has been about two weeks and they are still not finished. I had a brand new water heater and whole home water filter ready for them when they showed up. By the end of the day both of those new units were broken and inoperable. I had to "beg" them to not leave me with no hot water. They we... read more
Business response:
This is not a Repipe Specialists customer in **********************. Zip Code provided is in *********, **.
Repipe Specialists are are not your best bet when need your home repiprd. The salesman lied. Flat out. The pipes where replaced but the finish is worst than poor. The only time you will see the red and blue lines is when the sales guy shows then. That's it. They will show you wall mounts for how the finished on/off valve should mount, but that's not how it's going to look. Belive me. I have a shut off valves hanging out of the walls. You could say that okay, it's under the sink and out of site, but it looks like shit. really... read more
I wouldn't recommend this company to anyone they sent people out that they were training too do the repipe .They don't let you know they use sub-contractor and they put my hot and cold faucets pointing the same way and I was told that they sometime come that way had to call the moen company on how to do it right way and the life time warranty is a joke called them about a problem we was having want to charge us 190.00 dollar too come out to look at it stay clear of this company you'll have more problem in the end than you be... read more
Sales man Josh H***** is a **** after the sale he put off on other people they all go backwards and forward they damage stuff in my home AC-security camera -did not insulate all the pipes left all the insulation in piles did not cover sheet rock back up - plumber call and said he was 20 minutes away to fix stuff and never should Up I paid out of my pocket for everything to get repaired in my attic. Please be aware I can’t list all the problems and pics I have. Please beware I got screwed
Worst experience ever!!! Employ this company at your own risk. 3-5 day job took from March 30, 2021 until May 26, 2021. Crews wouldn't show up as scheduled, offering chronic lies & excuses, the office staff was rude, subcontractors were totally disorganized. Signed off on unfinished job just to be done with this company. Zero stars would be a more suitable review.
Once the job is completed you cannot get anyone to call you back if you have an issue. I had my whole house re-piped on Feb 11, 2021. Over a 2 week period I've left 5 messages concerning a leak in my master bathroom sink and dripping tub faucet. The cabinet floor is completely ruined due to the leak. I've checked my incoming calls log and messages and as of today I have not received a call back. Houston, TX
Business response:
Please feel free to call our offices and ask to speak to our Operations Manager so we can sort this issue out for you.
Repipe Specialists - Houston, TX has a 4.4 star rating with 125 reviews.
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