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Repipe Specialists - Houston, TX
Repipe Specialists of Texas and EPW Services (sub contractor) only receive a one star review based upon our experience of over six months to address and correct the damage caused by their crew during installation. In the end after engineer reports and custom steel braces installed at the expense of EPW and our selves as the home owner, the issues was finally resolved (after six + months). From what I have learned, there is a long history of problems with EPW Services instalation work yet Repipe Specialists of Texas continues... read more
First the salesman(Jeff Potter) told us what he needed to sell the job. A lot of LIES. First- Once they sell the job, no one from Repipe Specialists is on the job. They sub out the job. They would have a supervisor with them to walk the job and show them what to do and should be done around 5:30. NO They showed up with no supervisor, in regular clothes. The supervisor from another company (not Repipe Specialists) came by about 3:45 because there was stuff they would not do so we called the the salesman. The salesman... read more
Wish I can give them zero stars We contacted this company on Feb 26 after our pipes busted due to the winter freeze in Houston. No one ever called back. I continued calling them until finally, I was able to get in touch with them. They scheduled an onsite estimate with a salesperson by the name of Je Patrick Moor. On the day of the onsite estimate, the salesperson called and advised that he could not make it because of a dental issue and provided us a quote for a recipe based on the drops we have in the home. The salesp... read more
Repipe Specialists don't repipe anything. They take their cut off the top and farm out the work. Once they get the deposit they are done, no follow up, no return phone calls - nothing. In my case the work was done by very unprofessional, rude people from Aquaduct Plumbing. If you don't want people sleeping in your house and threatening to leave you completely without water call someone else!!
The sales rep showed up without a mask and when I asked him to put it on he insisted on entering my home before he put his mask on. I called customer service and they said the were sorry to lose our business over such a "small" concern. I told the guy that I didn't think their customers' health was a small concern and he started talking about how people have different opinions about masks. I can't rate their work because we didn't get that fire, but obviously we are going to go with someone else.
Can anyone tell me why they can't repipe a condo unit? They told me they do not repipe condo units but refused to give a reason. You would think a "specialist" would be able to do it.
We spoke with four different repipe companies and my husband felt Repipe Specialists offered the most professional job. I preferred to go with another company; however, I listened to his valid points and went against my gut instinct. This was a mistake, never again! The work was subcontracted out to a plumbing company, which I was not told until the day before they came, as this was definitely NOT my preference. In retrospect, my husband believes he should have taken off work to be our own general contractor and supervis... read more
After springing a few leaks in our home since we moved in a year ago, it was highly recommended that we re-pipe our home due to rusted galvanized pipe. Wife and I agreed to call your company the third week of September and a sales representative by the name of Colin Cantu visited us to do an assessment and to give us an estimate. The job, including drywall, would cost about $10,000. We took a huge financial hit but figured that it needed to get done. We signed a contract and the work was scheduled for Monday, October 1s... read more
I would give them a 0 if I could. Poor customer service and Anthony Gonzales is rude and a liar! I hired this company in April of 2018 to repipe my home. When the salesperson is in your home, they promise things that turn out to be false. I had a pipe burst in the middle of the night on Saturday and contacted them right away. I was told that they would be out between 8-10 am the next morning. The next thing I know, it is after 10am and I reached out to them again to get an estimated time of arrival. I was then treated very... read more
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How is Repipe Specialists - Houston, TX rated?
Repipe Specialists - Houston, TX has a 4.2 star rating with 193 reviews.
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