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Repipe Specialists - Houston, TX
Other than having one of the guys collapse necessitating a 911 call and the patching team not even trying to match the color of the bathroom tile, we are happy with the re-piping. No more leaks!
I hired Repipe Specialist to Repipe my whole house because my neighbor recommended them. I could not have been more pleased. From beginning to end the experience was very good. The workers were polite and clean. I had put off doing the job even after 4 leaks because I hated the thought of having my house torn up. The job was a breeze for me. They were quick and had the job done in no time. I had a small leak after they left under my kitchen sink and they responded within a couple of hours had the problem fixed. I would high... read more
I had four companies come out and provide quotes for total plumbing replacement. Repipe Specialists were not only the best priced, but I had the highest level of comfort that they knew what they were doing and I could trust them with my home. They completely re-piped my home in less than 3 days, including sheet-rock repairs. Both the plumbing crew and sheet-rock repair man were extremely knowledgeable, courteous and very clean. We were concerned about mess and dust but when they left at the end of the first day, but you ... read more
Business response:
Thank you Tom for your review of Repipe Specialists. We appreciate you taking the time to write this!
Our home was built around 1955. We didn't realize how horrible a condition the original piping had been. We obtained bids from several companies. Other that Repipe Specialist, they were either uninterested or outrageously expensive. Repipe Specialists offered a great value. All the work was done in one day with very minimal invasion of the walls within the house. They didn't leave a mess. Would highly recommend !
Business response:
Thank you Gene for your review. Glad we could be if service....enjoy your brand new pipes!
Repipe specialists in the Katy Texas area uses contractors not their own employees. The price seems reasonable but it's not. Aqueduct Plumbing was the contractor that installed everything. They charge half for the same job. Don't mention Repipe Specialists just call and ask for a quote. You will save big money going direct. The guy selling for Repipe does well because it's a scary hard job and the customer automatically thinks we'll it's a huge undertaking so I guess that's the price. No it's not. Same work, same techs, hire... read more
The best part about the process was the near immediate response from the office to my request for more information, the consultation set up, and to conversation with the sales rep. The salesman showed up 4 hours late, but Omar was very thorough in his communication. However, the rest was sub par. The salesman is not the team doing the work, and made it seems like this was going to be a very minor inconvenience that would take just 3 days. The team actually doing the work did show up on time on the scheduled day. But, th... read more
Business response:
Thank you for letting us know, Gregory. We're sorry to hear that your experience with our team was less than excellent. This has been shared with the Field Service Manager and Regional General Manager for review and follow up.
Worst experience. I had my pipes repiped at the beginning of 2024. Sales rep Chris Archer scheduled me. No one came at the scheduled time I wait 40 mins and tried calling Chris. He didn't answer so I called the people who were supposed to come. They told me I was not on their schedule. Apparently repiping specialists use other plumbing companies to do the work from what I can tell. Apparently they never had received my request from Chris. Chris got back to me and finally got another company to come out. They did the install ... read more
Business response:
Thank you for letting us know, Vaj. We're sorry to hear that your experience was less than excellent. This issue has been shared with the Regional General Manager. We appreciate your patience as we look into this matter. 800-737-4746
Had a terrible experience with the job . I had a horrible time trying to get all the water from a pipe they forgot to work on. I called Chris Archer and he kept trying to say he has the Best workers, but when I asked if they checked all the pipes before they left my house, he said yes but if they would have checked the pipes there shouldn't have been a issue. I have a HUGE pool under my bath tub and I'm sure my foundation is going to need worked on as well . I Paid 9000.00$ just to get a horrible job and he honestly sounded ... read more
Business response:
Thank you for letting us know, Emily. This issue is being looked into. Our Regional General Manager will follow up.
I contacted Repipe specialist to come give us an estimate for whole house repiping. They sent out a guy who of course was very nice but really didn't tell us the complete truth. The first group of guys they sent out were very friendly and respectful. They explained everything to us as they started working. They were finished in one day. Then on the following Monday the next group of guys showed up to do the Sheetrock repair. They were rude and did a horrible job. I could have done a better job myself. It looks like a kid d... read more
Business response:
Thank you for letting us know. Please reach out to our customer service team so that we can look into this issue for you. Email customerservice@repipespecialists.com with your job ID# or address of residence. Thank you!
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Repipe Specialists - Houston, TX has a 4.2 star rating with 193 reviews.
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