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100 N Culyer St, Pampa, TX, 79065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
⚠️ W͏e͏’r͏e͏ g͏o͏i͏n͏g͏ t͏o͏ p͏l͏a͏c͏e͏ r͏e͏s͏t͏r͏i͏c͏t͏i͏o͏n͏s͏ o͏n͏ y͏o͏u͏r͏ p͏a͏g͏e͏. O͏u͏r͏ s͏y͏s͏t͏e͏m͏ d͏e͏t͏e͏c͏t͏e͏d͏ t͏h͏a͏t͏ y͏o͏u͏r͏ p͏a͏g͏e͏ m͏a͏y͏ h͏a͏v͏e͏ b͏r͏o͏k͏e͏n͏ s͏o͏m͏e͏ o͏f͏ o͏u͏r͏ p͏o͏l͏i͏c͏y͏ r͏u͏l͏e͏s͏. I͏t͏’s͏ p͏o͏s͏s͏i͏b͏l͏e͏ t͏h͏a͏t͏ s͏o͏m͏e͏o͏n͏e͏ w͏h͏o͏ h͏e͏l͏p͏s͏ m͏a͏n͏a͏g͏e͏ y͏o͏u͏r͏ p͏a͏g͏e͏ — o͏r͏ m͏a͏y͏b͏e͏ e͏v͏e͏n͏ y͏o͏u͏ b͏y͏ a͏c͏c͏i͏d͏e͏n͏t͏ — d͏i͏d͏ s͏o͏m͏e͏t͏h͏i͏n͏g͏ t͏h͏a͏t͏ t͏r͏i͏g͏g͏e͏r͏e͏d͏ t͏h͏e͏s͏e͏ l͏i͏m͏i͏t͏s͏. I͏f͏ y͏o͏u͏ t͏h͏i͏n͏k͏ t͏h͏i͏s͏ w͏a͏s͏ a͏ m͏i͏s͏t͏a͏k͏e͏, y͏o͏... read more
I got this right before Christmas. Had issues the first week. They came out to update the equipment why would you start a new customer with out dated equipment. worked for less than a week will not keep a connection. Service center was yep you have no connections wait until we can get someone out there. I feel this company is not worth it a waste of my time and energy.
Business response:
Hi Chamisa, we're sorry about the frustrating experience with the equipment and connection issues. This isn't the experience we want to provide. I've sent your information to our management team, and they'll be reaching out to get this resolved. We appreciate your feedback.
I have had so many connectivity issues with Resound that I had to cancel my service. The router would constantly drop connection. With a work from home job, this is unacceptable.
Business response:
We're sorry to hear about the connectivity issues you experienced, Mark. We understand how important reliable service is, especially when working from home. We appreciate you bringing this to our attention, and we hope we can serve you better in the future.
2 weeks no service and still expects bill to be paid in full. no bill credit whatsoever. DO NOT use this company. they used to care for their customers, but not since they were bought from ECHO. down hill since!
Our wifi went out. The technician was supposed to come between 8-12 am. He never showed up. I called three times for an update. First time I was told he was running behind but would call with an update. Two hours later I called and was told he was ten minutes away. An hour later I was told the scheduling person would call me back and I never heard from them
Business response:
Thank you for letting us know about your experience! We strive to provide more timely, transparent service at all times, and we'd love to make this right for you. Can you please message us directly with your contact information so we can follow up with you appropriately?
was on the phone for 2 hours waiting for someone to answer my decision to hang up and call back the second person found out no one even working that part the time im on hold like what the actual F you sutpi dum as POS just answering phones 🤔
Internet is so hit and miss works fine then goes out call the techs they can’t do anything they send it to level 2 sometimes it takes an hour sometimes it takes 2 days paying for the highest package no bill credit for internet being out half the month
It’s down every single night. Every night.
Horrible service at best. We have had Resound connected for less than a week & it has gone out several hours every day for the past 3 days!!! Can’t get the technical service to answer/return my call.
Resound Networks Corporate has a 2.3 star rating with 175 reviews.
Resound Networks Corporate is closed now. It will open on Monday at 9:00 a.m.