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Resound Networks Corporate
- Other
- Pampa, TX
About this business
Location details
100 N Culyer St, Pampa, TX, 79065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Once upon a time there was a tech here named Lionel!! He was the best!! Didn’t pass the buck and say it’s our router, trees, etc., but worked the problem and it got solved! Once again Resound issues. Once again it can’t be their end!! Well, I’m over it. Starlink is on the way! Coming here as well as the other business/RV locations I was about to open.
$200 cancellation fee, crappy network, and horrible customer service. Beware.
Business response:
Hi Casey — we’re sorry for the frustration and appreciate you bringing this to our attention. Our team reports that we were able to come to a resolution that we hope met your expectations. Please don’t hesitate to reach out if you need anything further.
Been without internet ALL day
Business response:
Hi Christa, we apologize for the disruption yesterday and understand how frustrating that can be. We see your service is back up, and our local team will be reaching out shortly to review the outage and ensure everything is resolved. Thank you for bringing this to our attention.
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I got this right before Christmas. Had issues the first week. They came out to update the equipment why would you start a new customer with out dated equipment. worked for less than a week will not keep a connection. Service center was yep you have no connections wait until we can get someone out there. I feel this company is not worth it a waste of my time and energy.
Business response:
Hi Chamisa, we're sorry about the frustrating experience with the equipment and connection issues. This isn't the experience we want to provide. I've sent your information to our management team, and they'll be reaching out to get this resolved. We appreciate your feedback.
I have had so many connectivity issues with Resound that I had to cancel my service. The router would constantly drop connection. With a work from home job, this is unacceptable.
Business response:
We're sorry to hear about the connectivity issues you experienced, Mark. We understand how important reliable service is, especially when working from home. We appreciate you bringing this to our attention, and we hope we can serve you better in the future.
2 weeks no service and still expects bill to be paid in full. no bill credit whatsoever. DO NOT use this company. they used to care for their customers, but not since they were bought from ECHO. down hill since!
Our wifi went out. The technician was supposed to come between 8-12 am. He never showed up. I called three times for an update. First time I was told he was running behind but would call with an update. Two hours later I called and was told he was ten minutes away. An hour later I was told the scheduling person would call me back and I never heard from them
Business response:
Thank you for letting us know about your experience! We strive to provide more timely, transparent service at all times, and we'd love to make this right for you. Can you please message us directly with your contact information so we can follow up with you appropriately?
was on the phone for 2 hours waiting for someone to answer my decision to hang up and call back the second person found out no one even working that part the time im on hold like what the actual F you sutpi dum as POS just answering phones 🤔
Frequently asked questions about Resound Networks Corporate
How is Resound Networks Corporate rated?
Resound Networks Corporate has a 2.3 star rating with 178 reviews.
When is Resound Networks Corporate open?
Resound Networks Corporate is open now. It will close at 6:00 p.m.