This profile has been claimed by the business owner or representative.
Resound Networks Corporate
- Other
- Pampa, TX
About this business
Location details
100 N Culyer St, Pampa, TX, 79065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had so many connectivity issues with Resound that I had to cancel my service. The router would constantly drop connection. With a work from home job, this is unacceptable.
Business response:
We're sorry to hear about the connectivity issues you experienced, Mark. We understand how important reliable service is, especially when working from home. We appreciate you bringing this to our attention, and we hope we can serve you better in the future.
2 weeks no service and still expects bill to be paid in full. no bill credit whatsoever. DO NOT use this company. they used to care for their customers, but not since they were bought from ECHO. down hill since!
Our wifi went out. The technician was supposed to come between 8-12 am. He never showed up. I called three times for an update. First time I was told he was running behind but would call with an update. Two hours later I called and was told he was ten minutes away. An hour later I was told the scheduling person would call me back and I never heard from them
Business response:
Thank you for letting us know about your experience! We strive to provide more timely, transparent service at all times, and we'd love to make this right for you. Can you please message us directly with your contact information so we can follow up with you appropriately?
was on the phone for 2 hours waiting for someone to answer my decision to hang up and call back the second person found out no one even working that part the time im on hold like what the actual F you sutpi dum as POS just answering phones 🤔
Internet is so hit and miss works fine then goes out call the techs they can’t do anything they send it to level 2 sometimes it takes an hour sometimes it takes 2 days paying for the highest package no bill credit for internet being out half the month
It’s down every single night. Every night.
Horrible service at best. We have had Resound connected for less than a week & it has gone out several hours every day for the past 3 days!!! Can’t get the technical service to answer/return my call.
Horrible service. Very unreliable. Internet outage every few days at midnight. 10 outages in 3 weeks.
Most pathetic internet company I think I've ever used; what's not wrong with them. Terrible customer service on a Friday evening, holding for 2 hours only to get excuses; pay for highest package they have and get 35mbps. Plus many more excuses; they have used everything in the book. Think it's time for attorney on this since this has been going on since day one.
Frequently asked questions about Resound Networks Corporate
How is Resound Networks Corporate rated?
Resound Networks Corporate has a 4.8 star rating with 3,218 reviews.
When is Resound Networks Corporate open?
Resound Networks Corporate is open now. It will close at 6:00 p.m.