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Rhythm Chrysler Dodge Jeep Ram Fiat
- Car Dealers
- Madison, TN
About this business
Location details
2210 Gallatin Pike N, Madison, TN, 37115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
RecommendedI bought the oil change and tire rotation package the last time I was there so while it didn’t cost me anything to get my service I was there for almost two hours. First in line on a Saturday morning. Not the best way to start my day. My service advisor Heather was super nice though.
Business response:
We greatly appreciate your recommendation, Pamela! We are sorry for your extended wait time and assure you that your service will be completed much more quickly next time around.
RecommendedShawn and Christina are the most helpful people I have met! If it is a salesman you need Shawn is your guy! If it is service you need Christina is who you ask for. Thank you
Business response:
We think our team is the best in the business and we are so happy to see that you agree! Thank you for your recommendation, Sandra!
The absolute WORST customer service experience I have ever been through. If I could give the car back, I definitely would. I bought my car out of state over three months ago and they informed me they would send the necessary information to the DMV in my state so that I would be able to get my car registered. I have YET to receive any word so I had to reach out to them and after trying for days to get in touch with them, they informed me that they had not even started my paperwork. Mind you, the temporary tag they gave me... read more
Business response:
We are sorry to hear about your registration paperwork delays and expired temporary tag. Please contact our general manager at RDuncan@hudsonauto.com to resolve this immediately.
Recommended⚠️ W͏e͏’r͏e͏ g͏o͏i͏n͏g͏ t͏o͏ p͏l͏a͏c͏e͏ r͏e͏s͏t͏r͏i͏c͏t͏i͏o͏n͏s͏ o͏n͏ y͏o͏u͏r͏ p͏a͏g͏e͏. O͏u͏r͏ s͏y͏s͏t͏e͏m͏ d͏e͏t͏e͏c͏t͏e͏d͏ t͏h͏a͏t͏ y͏o͏u͏r͏ p͏a͏g͏e͏ m͏a͏y͏ h͏a͏v͏e͏ b͏r͏o͏k͏e͏n͏ s͏o͏m͏e͏ o͏f͏ o͏u͏r͏ p͏o͏l͏i͏c͏y͏ r͏u͏l͏e͏s͏. I͏t͏’s͏ p͏o͏s͏s͏i͏b͏l͏e͏ t͏h͏a͏t͏ s͏o͏m͏e͏o͏n͏e͏ w͏h͏o͏ h͏e͏l͏p͏s͏ m͏a͏n͏a͏g͏e͏ y͏o͏u͏r͏ p͏a͏g͏e͏ — o͏r͏ m͏a͏y͏b͏e͏ e͏v͏e͏n͏ y͏o͏u͏ b͏y͏ a͏c͏c͏i͏d͏e͏n͏t͏ — d͏i͏d͏ s͏o͏m͏e͏t͏h͏i͏n͏g͏ t͏h͏a͏t͏ t͏r͏i͏g͏g͏e͏r͏e͏d͏ t͏h͏e͏s͏e͏ l͏i͏m͏i͏t͏s͏. I͏f͏ y͏o͏u͏ t͏h͏i͏n͏k͏ t͏h͏i͏s͏ w͏a͏s͏ a͏ m͏i͏s͏t͏a͏k͏e͏, y͏o͏... read more
They were great about not being pushy and the whole process was good. But when the car had brake problems on delivery I felt like they just wanted me out of their hair. They half assed the fix and this will be my third time picking it up so hopefully it’s right. I live an hour away. They are fixing it right? But still feels tense and a bottom dollar thing, not we want to make sure you’re safe thing.
Business response:
Thank you for sharing your experience with us. While we’re glad to hear you felt comfortable during the sales process, we’re truly sorry for the frustration and inconvenience caused by the brake issue and multiple return visits. Your safety should always be our top priority, and we regret that it hasn’t felt that way. We appreciate your patience and the time you’ve taken—especially with the distance you travel—and we want to ensure your vehicle is repaired correctly. Please reach out to our management team at RDuncan@hudsona... read more
The sales rep I worked with was nice. There isn’t much else that’s positive that I can say. I bought a 2022 jeep from them and when I got it home, I realized one of the seatbelts has been torn. Also, both key fobs had low batteries, and it had to have new wiper blades, even though the paperwork said they had just been replaced. I reached out to the sales manager and he wouldn’t respond to my messages, but forwarded them along for someone else to deal with. I also saw him speaking to other customers when I was at the dealersh... read more
Business response:
Thank you for sharing your feedback. While we’re glad to hear you had a positive interaction with your sales representative, we’re very sorry to learn about the issues you discovered after taking your vehicle home and the difficulty you had getting a timely response from management. The condition of safety equipment should be addressed before delivery, and we regret that this was not the case. We appreciate you bringing these concerns to our attention, and we’d like the chance to review what happened so we can work toward pr... read more
If I had to do over again I'd not have bought from them. Typical snake charmer car salesman. All fine and dandy during the process. Dropped my truck off to me with a MAINTENANCE code on the dash and the very first drive I put into R to reverse and the R started flashing. Looked up the code and it's a throttle range sensor. Emailed, called then text and was told sorry you didn't buy rhe extended warranty I can't help you. THE VERY FIRST DRIVE! Called the Toyota dealership here and it's about $700 after part and labor. Salesma... read more
Business response:
We’re very sorry to hear about your experience and understand your frustration. It’s never our intention for a customer to leave with unresolved issues, especially so soon after taking delivery. While vehicles are sold in a variety of conditions depending on the sale terms, we still aim to ensure all concerns are communicated clearly and handled with care. We regret that you felt let down during the follow-up process and that your concerns weren’t addressed to your satisfaction. Your feedback is being shared with our manage... read more
Bought a car at this place that turned into a 6 month nightmare. Long story short I had to go back in to the dealership 6 months later to resign the deal after having the car for 6 months.
Business response:
vWe’re very sorry to hear about your experience and the frustration it caused. That’s certainly not the type of process we aim to deliver, and we understand how disappointing and inconvenient it must have been to revisit the deal after so much time. We take your feedback seriously and would appreciate the opportunity to learn more and make things right if possible. Please don’t hesitate to reach out to our management team at RDuncan@hudsonauto.com. Thank you for bringing this to our attention.
Absolutely horrible experience DO NOT buy the extended warranty on a vehicle they will do everything they can to screw you over! This place only cares money they don’t care about you or your vehicle
Business response:
We are sorry to hear you had a bad experience with us. Your feedback helps us improve our processes. Please reach out to me directly so we can address your concern. Ryan Duncan, GM RDuncan@hudsonauto.com
Frequently asked questions about Rhythm Chrysler Dodge Jeep Ram Fiat
How is Rhythm Chrysler Dodge Jeep Ram Fiat rated?
Rhythm Chrysler Dodge Jeep Ram Fiat has a 4.3 star rating with 4,065 reviews.
When is Rhythm Chrysler Dodge Jeep Ram Fiat open?
Rhythm Chrysler Dodge Jeep Ram Fiat is closed now. It will open on Monday at 8:30 a.m.