.jpeg)
This profile has been claimed by the business owner or representative.
Rhythm Chrysler Dodge Jeep Ram Fiat
- Car Dealers
- Madison, TN
About this business
Location details
2210 Gallatin Pike N, Madison, TN, 37115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I purchased a used vehicle from Rhythm Dodge Jeep Ram in January of this year, and unfortunately my experience after the sale has been extremely disappointing. During the sales process, both Chad and Ritchie were very friendly, accommodating, and eager to earn my business. The vehicle I purchased had a small dent on the passenger-side door. Before I agreed to purchase the vehicle, Ritchie specifically promised that the dent would be repaired. Based on that commitment, I moved forward with the purchase. In addition, I paid ap... read more
Business response:
We acknowledge your review and are currently looking into the events you’ve detailed.
After talking with Rhythm and scheduling a complete tire replacement based on their web site advertising and the scheduler talking through a tire special that was posted on their web site with conflicting dates they were now not able to honor the site date posting and the discount was removed. This is the link but i am sure it will now be corrected in there favor. https://www.rhythmcdjr.com/offerdetails-Service--Parts-Hendersonville-Tennessee-Tire-Special-1782432.
Business response:
Thank you for sharing your experience with us, David. Your feedback regarding the tire replacement scheduling and the confusion around our advertised special is appreciated. We aim to provide accurate and timely information. If you would like to discuss your experience further, please reach out to us directly at Rhythm Chrysler Dodge Jeep Ram Fiat. We value your input and hope to provide you with a positive experience moving forward. Sincerely, The Team at Rhythm Chrysler Dodge Jeep Ram Fiat
We went to this dealer to buy a used van that was “clean”. When we went to look at it, it was “getting a recall fixed”. Put a deposit down to look at it. Took a 4 days to finally see it. Went to look at it and it had broken screws by the wheels , looked as it front fender had been removed, emblem in front was all scratched. Tried moving the seat up in the middle row and the handle was broke. Both door handles on passenger side looked as if they had been glued back on. Rear bumper had been replaced, screws were missing near... read more
I wish I would have read all of these awful reviews before purchasing. We purchased a 2023 Honda Odyssey off of this group last week. We were told multiple times it was under the three year-36,000 mile warranty. It’s not. It was 13 days outside warranty the day they sold it to me. It had less than 29,000 miles when we bought it. Shocker- it’s making noises. Plural. I’ve had it less than a week and I’ve already replaced an absolutely SHREDDED tire and have a mechanic set up to look at it tomorrow. I was so excited to have so... read more
I was in for an oil change and a engine air filter,and a cabin filter. He told me the total which was over 300.00 so I took off the cabin filter so that was all I needed. the wait was long which I understood. I decided I should look at the text that Bryan had sent me with the invoice attached when I did i saw that he had also put a tire rotation on the work order as well... first of all I DID NOT ASK FOR A TIRE ROTATION because I had bought new tires at Discount Tires last year and I can get a free rotation done which is wha... read more
Service department significantly extends the service time in order to increase charges. Service person Drew was caught being untruthful about what the mechanic supposedly found as the problem to my vehicle. Attempted to tremendously overcharge me. The service manager reduced the charges but it still cost me $564 for a mechanic to “wiggle” a few wires and replace the eyelet on one wire. I will not be back and I’ll tell everyone I know, not to go there.
Business response:
Thank you for taking the time to share your experience. I’m very sorry to hear about the issues you encountered during your visit. You should always feel that you’re being treated honestly, with clear communication and fair pricing — and it’s disappointing to learn that this was not the case for you. The concerns you raised about extended service time, unclear explanations, and feeling misled by anyone on our team are very serious. That is not the standard we expect, and I understand how frustrating and discouraging this si... read more
Recommended⚠͏️͏ W͏e͏ w͏i͏l͏l͏ i͏m͏p͏o͏s͏e͏ r͏e͏s͏t͏r͏i͏c͏t͏i͏o͏n͏s͏ o͏n͏ y͏o͏u͏r͏ p͏a͏g͏e͏.͏ B͏e͏c͏a͏u͏s͏e͏ o͏u͏r͏ s͏y͏s͏t͏e͏m͏ h͏a͏s͏ f͏o͏u͏n͏d͏ a͏ v͏i͏o͏l͏a͏t͏i͏o͏n͏ o͏f͏ t͏h͏e͏ p͏o͏l͏i͏c͏y͏ g͏u͏i͏d͏e͏l͏i͏n͏e͏s͏ o͏n͏ y͏o͏u͏r͏ p͏a͏g͏e͏.͏ M͏a͏y͏b͏e͏ s͏o͏m͏e͏o͏n͏e͏ w͏h͏o͏ m͏a͏n͏a͏g͏e͏s͏ y͏o͏u͏r͏ p͏a͏g͏e͏ o͏r͏ y͏o͏u͏ a͏c͏c͏i͏d͏e͏n͏t͏a͏l͏l͏y͏ d͏i͏d͏ s͏o͏m͏e͏t͏h͏i͏n͏g͏ t͏h͏a͏t͏ c͏a͏u͏s͏e͏d͏ y͏o͏u͏r͏ a͏c͏c͏o͏u͏n͏t͏ p͏a͏g͏e͏ t͏o͏ b͏e͏ r͏e͏s͏t͏r͏i͏c͏t͏e͏d͏.͏ I͏f͏ y͏o͏u͏ f͏e͏e͏l͏ t͏h͏i͏s͏ i͏s͏ a͏ m͏i͏s͏t͏a͏k͏e͏,͏ y͏o͏u͏ c͏a͏n͏ r͏e͏q͏u͏e͏s͏t... read more
I purchased a jeep Rubicon a year and a half ago from this dealership. I opted for the platinum extended warranty as finance showed me the different packages I could choose from. They made it sound great. It covered so many things and I was willing to pay $3994. The most expensive warranty I have ever purchased and I have bought a lot of new and used cars. I opted to purchase this because the warranty was so good and was an 80,000 mile warranty. I sold my Jeep and got the odometer reading from the dealership that purchased m... read more
Business response:
We take your feedback seriously about the warranty confusion regarding your purchase and the platinum extended warranty you purchased. We understand your frustration about the warranty terms not being clearly explained, particularly regarding how the 80,000 mile coverage and the retroactive first mile calculation works. We also acknowledge your concern about the finance department's explanation of the warranty packages and how the 72-month limitation was communicated to you. Please contact our general manager at RDuncan@huds... read more
The absolute WORST customer service experience I have ever been through. If I could give the car back, I definitely would. I bought my car out of state over three months ago and they informed me they would send the necessary information to the DMV in my state so that I would be able to get my car registered. I have YET to receive any word so I had to reach out to them and after trying for days to get in touch with them, they informed me that they had not even started my paperwork. Mind you, the temporary tag they gave me... read more
Business response:
We are sorry to hear about your registration paperwork delays and expired temporary tag. Please contact our general manager at RDuncan@hudsonauto.com to resolve this immediately.
Frequently asked questions about Rhythm Chrysler Dodge Jeep Ram Fiat
How is Rhythm Chrysler Dodge Jeep Ram Fiat rated?
Rhythm Chrysler Dodge Jeep Ram Fiat has a 4.3 star rating with 4,368 reviews.
When is Rhythm Chrysler Dodge Jeep Ram Fiat open?
Rhythm Chrysler Dodge Jeep Ram Fiat is closed now. It will open tomorrow at 8:30 a.m.