Richard Salazar at Mutual of Omaha Mortgage's cover image

This profile has been claimed by the business owner or representative.

Richard Salazar at Mutual of Omaha Mortgage

5.0

About this business

Location details

8440 Allison Pointe Blvd, Suite 400, Indianapolis, IN, 46250, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0161 reviews
Select a rating
BMBCG's profile image
BMBCG 
11 years ago

OUTSTANDING My experience was top notch, outstanding! Richard answered all my questions, returned calls and emails immediately I couldn't be happier with my experience 

TonynTammy's profile image
TonynTammy 
11 years ago

Review for Rich Rich with Royal United made our experience the best it could have been, he was very knowledgeable, made everything very quick & painless, & he made us feel like he went above & beyond the call of duty to get our loan done. Rich is very personable & easy to get along with, so very glad it was him that we got to do business with. A true pleasure, we believe he's a good guy & Royal United is very lucky to have him there...I will always direct anyone that needs help only to him**.thanks to Rich, we are able to do... read more

LPK46's profile image
LPK46 
11 years ago

Great experience Ricard Salazar was very professional and was quick to respond to my questions. He did a great job on our refi 

Anonymous's profile image
Anonymous 
11 years ago

Great experience Richard Salazar was very patient and responsive throughout the process. Our loan was closed in 2.5 weeks; our house search actually took longer. We tried another lender prior to Royal and we were so confused and angered by the process until we spoke to Rich. My husband and I are advanced degree holders with a great deal of school debt and they told us our school loans were an issue as it relate to our income. We did not have this issue with Royal, in fact Rich explained all the rules regarding debt to income... read more

BnKB's profile image
BnKB 
11 years ago

Excellent Richard was very professional and knowledgable. He completed the process within 2.5 weeks. Heck, it took longer to find the house we wanted. My husband wanted to wait until spring of 2014 because the last time we look was in 2012 and the lender we used then, was slow. My husband decided to quit looking after slow follow up by the lender. Not the case with Royal!!! 

Pleigh's profile image
Pleigh 
11 years ago

Excellent experience We could not be more impressed with our experience with Royal United. We dealt with Richard Salazar and he consistently went above and beyond to ensure everything came together exactly as we wanted it to. I never would have dreamed getting a mortgage could be such a seamless and easy experience, but Richard made sure that was the case. I spoke with several other banks prior to working with them and did a lot of research on customer satisfaction. I am so glad I did, because it was well worth it, to have t... read more

richard's profile image
richard 
4 years ago

they made my life a living hell had me close all my credit card and then tare them up, then they said they were sending me check to pay off the credit cards that i had no account number for, they said for me to call the credit co. to see how to send the check, they should have done it, now i have to call all the credit card people and hope the check don't get lost 

Chris's profile image
Chris 
5 years ago

Horrible I had came across this lender through Lending Tree. I don't understand how this officer has 5 star reviews for almost every review. It's been weeks and still nothing has been achieved. There has been miscommunication on his part. Excuses about him sending stuff and to check my spam, that another officer was attached to the application too and other reasons why things weren't done. It should only take a few days not weeks for tthis process. I expressed numerous times my frustrations as well, and still no difference i... read more

Business response:

When you initially came to us you requested to work strictly by email and text and had submitted multiple inquiries causing multiple people be reaching out and to get several automated emails. This alone created some confusion. On top of that, some of our emails to you appeared to have been caught in your spam filter which further created confusion as to what was going on with your preapproval. Unfortunately, you did not give us permission to call you prior to leaving this review and so we do what we can to respect those cli... read more

Frequently asked questions about Richard Salazar at Mutual of Omaha Mortgage

How is Richard Salazar at Mutual of Omaha Mortgage rated?

Richard Salazar at Mutual of Omaha Mortgage has a 5 star rating with 161 reviews. 

When is Richard Salazar at Mutual of Omaha Mortgage open?

Richard Salazar at Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.