Ridgetop Animal Hospital

Mike Lovlie 

on Facebook

3 years ago

If you have a serious problem go somewhere else. When we took our baby there she had a small tumor under the skin, smaller than a golf ball. Our old vet in AL would have removed it the next day, but not Ridgetop. Had to have a biopsy of it first which couldn’t happen for 2 weeks, then they lost the results for another 2-3 weeks( filed under the wrong dog). Then showing cancerous they had to have a specialist remove it which was another 2+ weeks. By the time they took it out it was eating through her skin leaving an open... read more

Sharyl Haberl Lee 

on Facebook

3 years ago

We have had rude comments and threats of full charges if I don’t confirm appointments. We missed one and we charged full price not $25 like the website says. Prices have increased which were not mentioned in the practice, on website, app or by email. I’m in there weekly for a sick cat. It wasn’t mentioned once yo me. Being rushed out of an appointment when the vet had not shared the blood work results. She briefly went over them as I was checking out. Huge turnover in vets and staff. Since the original owner left, thi... read more

Taniusha Masya 

on Facebook

3 years ago

I have been very happy with the care up to today! Over a week ago i came into the clinic with my dog for his yearly shots. During the visit they were nice to look at him as an emergency visit as he has developed large masses on his body. During the visit they took a sample of the mass and send it over to an outside lab. As i have NOT heard from them for over a week, i decided to give them a call. The first time when i called the receptionist has informed me that they called me and left a message, that i have not received. F... read more

Denise Bigelow 

on Facebook

4 years ago

Been bringing my pets here for 25+ yrs and it’s not been a good experience for the past 2 now… I have 4 dogs & 1 cat I bring there, lots of business for them! Today I couldn’t make the appointment for my cats annual due to being sick and I was informed rudely they will be charging me $60+ AGAIN: 25+ yrs with them and NEVER missed an appointment! I will be moving all my pets from this establishment 

Cori Costagliola 

on Facebook

4 years ago

Never, ever take your pets here. I have been a client with my two dogs for years and haven't switched providers mainly out of convenience- however, Ridgetop officially lost my business today by displaying the absolute worst customer service, and most disgusting behavior I've ever experienced. I'm writing it here in hopes that the Medical Director, Dr. Fulcher, sees it because he is very kind and I know he would be mortified at how the front desk staff treated me today. Here is what happened: I called this morning st 9:00 a... read more

Kris Fay Baker 

on Facebook

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4 years ago

They do a great job clipping my dogs nails. She is a small shitzu/poodle mix (14 olds) and it's been hard to clip her nails. The technicians at Ridgetop use a foam trough to lay her on her back, and she can't move. She has been there many times and has become a little more relaxed about me handing her off to a tech. I highly recommend them. Ridgetop also performed a knee surgery on her several years back with success. 

Kaitlyn Marie Clark 

on Facebook

5 years ago

They can improve on deaf dogs care for stubborn, deaf, and hard dogs to handle when needing anything done whether its an exam , nail lippings, or vaccinations due.