RingCentral | Phone System
Edit

RingCentral

4.8
9076 reviews
(Phone System)
 20 Davis Drive, Belmont, CA 94002US

Write a review

(877) 272-0199

Write a review

5on BirdEye, Sep 28, 2017
Needing to contact support twice was entirely my fault due to an unrelated emergency on our office, and not because of any issues with RingCentral support. Both technicians were prompt, polite, and knowledgeable. Great service experience. more »
5on BirdEye, Sep 28, 2017
Customer support gave us conflicting information and it was very challenging to set up the phones initially. Fortunately, Prince Mark Dimatulac was an EXCELLENT representative and solved our issues immediately more »
5on BirdEye, Sep 28, 2017
This was our initial setup call. We had no idea what to expect but the representative was very knowledgeable and communicated very effectively. more »
5on BirdEye, Sep 28, 2017
person I spoke to on the phone was extremely knowledgeable and was able to assist me in a timely manner more »
5on BirdEye, Sep 28, 2017
Just wanted to say thank you again to my tech support rep, he was very clear, professional and patient with me. more »
5on Fitsmallbusiness, Sep 28, 2017
more »
5on BirdEye, Sep 28, 2017
Brian was great to work with. We had some communication issues with time zones and my work flow. But in the end the issue seems to of resolved itself. I thank Brian for his patience and willingness to continue working with me. more »
5on BirdEye, Sep 28, 2017
The rep I chatted with did not give up trying to verify me as a super user even though I was not the user who initially set up the system. I appreciate that he did not just tell me he could not help me. more »
5on BirdEye, Sep 28, 2017
Carlo C was very helpful and patient with me in resolving the issue. It turns out that I was plugging in my ethernet cord into the wrong port, and he helped me troubleshoot it excellently. more »
5on BirdEye, Sep 28, 2017
Dominick was great to work with, he was knowledgeable, attentive to the needs of our practice and very patient. I would work with Dominick on a regular basis if able. more »
5on Fitsmallbusiness, Sep 28, 2017
more »
5on BirdEye, Sep 27, 2017
Great service and lots of patience, I'm so happy with the help I received today! more »
5on BirdEye, Sep 27, 2017
Quick and efficient response and a warm, professional approach made things very easy for me, thank you more »
5on BirdEye, Sep 27, 2017
Emil did an excellent job at assisting me with my inquiry. He was able to walk me through the admin account efficiently and effectively. He was also patient with me while waiting for the website to load. Much appreciated. more »
5on BirdEye, Sep 27, 2017
Great service and assistance in answering questions about RingCentral, registering, and set up. Very smooth. Knowledgeable staff. Very helpful and patient. Smooth set up! Thank you! more »
5on BirdEye, Sep 27, 2017
Support personnel is effective and understanding. Able to explain all terminologies to my satisfaction. more »
5on BirdEye, Sep 27, 2017
The rep I spoke with was able to competently investigate my issues, explain the reasons for the problem, and help me find an alternative solution. more »
5on BirdEye, Sep 27, 2017
Gello handled the case very well. He's polite and confident. I never felt worried. Kuddos Gello! I hope you could help more users! more »
5on BirdEye, Sep 27, 2017
This is the first time of using BT Cloud phone, so I am very new. The operator was very patient with me, and was very clear and precise. I would not hesitate to call again...A BIG THANKYOU. more »
5on BirdEye, Sep 27, 2017
Very polite. He did not know the answer immediately but after just a brief hold he came back on the line and had the answer. Offered ideas, very helpful. more »
4on BirdEye, Sep 27, 2017
Customer Service Rep. went out of his way to resolve the issue. I am very satisfied so far! more »
4on BirdEye, Sep 27, 2017
When it became clear that the chat feature would not allow Erwin and I to accurately or easily communicate my issue and resolution he offered to call. He quickly called me at the requested number. He clarified that he understood my question and concerns. He then walked me step by step through the steps to address my questions. He even waited until I tested the solution to ensure it provided the desired result. Way to go Ewrin! thank you. more »
5on BirdEye, Sep 27, 2017
They are so patient. All of them. I have to call quite frequently. The patience of the staff is amazing. more »
5on BirdEye, Sep 27, 2017
I was working with Edwin to setup the system for my company for the first time. He explained every details of the system to me and also requested that I can call him at any time if I have additional questions. more »
5on BirdEye, Sep 27, 2017
I spoke with 3 different agents, all of which were extremely helpful. As of now, the issue seems to be resolved and I am extremely happy with the care and responsiveness from everyone I spoke with. more »
Page 3 of 364

About

Edit
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.

Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.

Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.

We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.

Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.

RingCentral
20 Davis Drive, Belmont, CA 94002
more »

Review summary

5  7325
4  1445
3  241
2  4
1  1
60 reviews with no rating
4.8
9076 reviews