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RingCentral

4.8

Telecommunications
Belmont, CA

About this business

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more

4.81,278 reviews

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Avonte Jackson J.

on Birdeye

a month ago

RingCentral has been great for our small nonprofit clinic. Good support. Reliable. Lots of features including videoconferencing and business texting. I would recommend others explore RingCentral.

Business response:

The Review Team appreciates your feedback. If you’d like to tell us more about your experience or need assistance in the future, feel free to reach out via email: review@ringcentral.com. You can also leave us a more public review at ringcentral.com/g2 to help other customers with their vendor choices. Thank you!

Diane

on Birdeye

a month ago

Easy to use and great assistance if needed.

Business response:

Diane, we’re so happy to hear about your experience with RingCentral! Thank you for taking the time to leave us a review. We would love to continue the conversation and hear more from you; reach out to the Review Team at review@ringcentral.com or leave us a more public review at ringcentral.com/g2. The Review Team appreciates your loyalty!

Nicole

on Birdeye

5 months ago

excellent customer service

Business response:

Nicole, we’re so glad to hear about your positive experience! If you have the time, please share a more public review at ringcentral.com/g2 to help other customers with their vendor choices, or contact the Review Team directly to tell us more about your history with RingCentral! Our email address is review@ringcentral.com. We look forward to hearing more from you!

Jody F.

on Birdeye

5 months ago

I like ring. But I am unhappy with the fact that a second for an employee that I no longer have is considered as part of my contract for a year. Because of that I’m not auto renewing. So that made me unhappy. Other than that, I believe, your employees are very helpful, nice, usually helps me with my problem and has good follow up. All the things that are important. I just believe I should not be charged for a line that I no longer use, and it was renewed without any Warning that auto renew is coming up.

Business response:

We value your input and appreciate your perspective; thank you for sharing your experience, Jody! If you are interested in continuing the conversation, please email the Review Team at review@ringcentral.com, and we will help improve your experience however we can.

Church

on Birdeye

6 months ago

It works great.

Business response:

Church, thank you for telling us about your experience! We enjoy hearing how our product impacts our users; to continue the conversation, please email the Review Team at review@ringcentral.com.

Maria

on Birdeye

7 months ago

I love RingCentral! Comparing to the previous years also, seemed like they have been training agents right now, ensuring that there's FCR, if now, there's consistent follow through. There's ownership, and sincere customer service. :)

Business response:

Hala

on Birdeye

7 months ago

thanks for solving teh faxes issues to one of our workers .

Business response:

Hala, we’re so happy to hear about your experience with RingCentral! Thank you for taking the time to leave us a review. We would love to continue the conversation and hear more from you; reach out to the Review Team at review@ringcentral.com or leave us a more public review at ringcentral.com/g2. The Review Team appreciates your loyalty!

Jan

on Birdeye

8 months ago

Trying to get a representative on the phone was maddening to say the least. Once I actually connected, the service was good and my issue was resolved.

Business response:

Your feedback is vital for us to keep improving, Jan. If you want to let the Review Team know more about your experience, please email us at review@ringcentral.com. Thank you for sharing with us!

Jeanne T.

on Birdeye

8 months ago

I had to make multiple calls about an issue, but once Adrienne Tauriainen got involved, things got done. And she followed up a couple of weeks later to make sure my refund had been processed.

Business response:

Jeanne, we’re so glad to hear about your positive experience! If you have the time, please share a more public review at ringcentral.com/g2 to help other customers with their vendor choices, or contact the Review Team directly to tell us more about your history with RingCentral! Our email address is review@ringcentral.com. We look forward to hearing more from you!