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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
Great App!! Pros: Ease of use and allows coworkers to communicate with one another. Cons: It sometimes did not operate as it should but it was only brief Overall: Overall experience was great especially when away from the office
good for remote workers Pros: this is good for remote workers to get office calls thru instead of using personal phone Cons: The lack of knowledge they often did not have the answers to help when system was down Overall: It was an ok experience good for remote workers
Great customization options Pros: We like the ease of setting up the structure of your phone system from the initial answer, department extensions, call forwarding, etc. It's easy to use their admin portal and customize it to your preference. Cons: We had some difficulties with their customer support team as our account managers on file took very long to reply to some of our emails. Overall: We have been using Ring Central for a few years for our business that is entirely remote and it has been great for managing our phone c... read more
Ring central review Pros: I liked how easy it was to get in touch with someone Cons: I don’t think it was super easy to use for a beginner
RingCentral keeps us connected Pros: The Contact Center is user friendly and easy to navigate. Cons: Some of the setting features can be a bit confusing but the resource center is very helpful!
Great experience Pros: It’s convenient, you can download it to your cell phone as well. It’s easy to chat on any platform. Cons: Sometimes faxes fail cause they’re too “large” and you have to send multiple faxes. Overall: Generally overall great app. I used it in 2 jobs and had no issues.
RingCentral is essential Pros: Accurate call logs and voicemail transcription Cons: Have been unable to link pipedrive contact info directly to ring so I have to manually put in contact info Overall: RingCentral makes tracking call data and responding to clients easy
Increasing Business Development Response Time Pros: The ability to create call trees for different departments of our organization has been a game changer in our response time for leads. Cons: Some of the connectivity can be an issue between phone vs desktop application. Overall: Overall, this software has changed the way our Business Development Team operates for our inbound marketing. It has made our response times to warm leads very minimal with getting a representative in contact as soon as possible. The dictation of voi... read more
Ring central review Pros: it has the ability to record calls and text Cons: Sometimes the system glitches and we are unable to get calls/text. this is rare Overall: overall experience is very good and i would recommend
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.6 star rating with 4,136 reviews.
When is RingCentral open?
RingCentral is closed now. It will open at 9:00 a.m.