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River City Hyundai
- Automotive
- Edmonton, AB
About this business
Location details
13815 Manning Dr NW, Edmonton, AB, T9E 0Z7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:30 p.m. |
Great service!
After I drove my car into the Bay. A lady by the name of Francine came and told me what was going to be happening with my car. I was in there to get an oil change. So she directed me to have AA seat in their lounge area and have a cup of coffee and just wait for my car. It didn't take very long at all.. I felt very comfortable, and at ease with the service. I will certainly be back again for my next oil change or we'll be back again if anything should be wrong with my car. Thanks!
Business response:
Thank you for your review! We're glad Francine made your visit comfortable and efficient. We appreciate your trust and look forward to future services again. General Sales Manager Billy Salame
Great experience start to finish!
Business response:
Thank you for sharing your feedback, your business is greatly appreciated. General Sales Manager Billy Salame
Your job is great! Try to lessen the waiting time for your clients. Thank you.
Business response:
Thank you for your feedback. We appreciate support and will work on reducing wait times to provide a faster, efficient experience for all our clients. General Sales Manager Billy Salame
Has a complaint previously about car was services (auto spa) but I’m thankful to the service manager John who came through and resolved my dissatisfaction. I also want to thank the sales manager who connected with John to solve my problems. The car is now properly detailed and will definitely be back. I want to say please keep this same Standards for all the customers. I appreciate you Team Rivercity.
Business response:
Thank you for your feedback. We’re glad John and our team could resolve your concerns and deliver a detail. We appreciate your support and look forward to welcoming you back. General Sales Manager Billy Salame
Jeff the rep was a great help and his service was excellent. The only thing preventing a 5 star was my discovery that my car issue had been resolved after the diagnostic and I had to go back to cancel a part order and follow up appointment, but this was apparently not caught or communicated by the mechanics.
Business response:
Thank you for feedback, we’re glad Jeff delivered excellent service. We apologize for the communication lapse from our team and will improve follow-up and coordination. General Sales Manager Billy Salame
Very Pleasent Experiance
Business response:
We're glad to have provided you with a very pleasant experience. Thank you for taking the time to share your feedback. General Sales Manager Billy Salame
Our experience with the whole group at River City Hyundai was nothing less than fantastic. From the initial phone contact with Jazz who set us up with a sales agent and appointment, to meeting with Samson our agent who had the vehicle prepped and ready for us to see we could not be happier with the service. Everyone was knowledgeable, friendly and professional answering all questions we had and we were treated like family. Adam who looked after the purchase and paperwork explained to us options for any additional warranties ... read more
Business response:
Thank you for sharing this fantastic experience. We’re proud Jazz, Samson, and Adam delivered friendly, professional service. Treating guests like family matters. Enjoy your vehicle, and we appreciate your recommendation. General Sales Manager Billy Salame
Thanks for the coffee
Business response:
We're glad you enjoyed the coffee. Thank you for taking the time to share your feedback. General Sales Manager Billy Salame
Frequently asked questions about River City Hyundai
How is River City Hyundai rated?
River City Hyundai has a 4.6 star rating with 5,720 reviews.
When is River City Hyundai open?
River City Hyundai is open now. It will close at 6:00 p.m.