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River City Hyundai
- Automotive
- Edmonton, AB
About this business
Location details
13815 Manning Dr NW, Edmonton, AB, T9E 0Z7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:30 p.m. |
Has a complaint previously about car was services (auto spa) but I’m thankful to the service manager John who came through and resolved my dissatisfaction. I also want to thank the sales manager who connected with John to solve my problems. The car is now properly detailed and will definitely be back. I want to say please keep this same Standards for all the customers. I appreciate you Team Rivercity.
Business response:
Thank you for your feedback. We’re glad John and our team could resolve your concerns and deliver a detail. We appreciate your support and look forward to welcoming you back. General Sales Manager Billy Salame
Jeff the rep was a great help and his service was excellent. The only thing preventing a 5 star was my discovery that my car issue had been resolved after the diagnostic and I had to go back to cancel a part order and follow up appointment, but this was apparently not caught or communicated by the mechanics.
Business response:
Thank you for feedback, we’re glad Jeff delivered excellent service. We apologize for the communication lapse from our team and will improve follow-up and coordination. General Sales Manager Billy Salame
Very Pleasent Experiance
Business response:
We're glad to have provided you with a very pleasant experience. Thank you for taking the time to share your feedback. General Sales Manager Billy Salame
Our experience with the whole group at River City Hyundai was nothing less than fantastic. From the initial phone contact with Jazz who set us up with a sales agent and appointment, to meeting with Samson our agent who had the vehicle prepped and ready for us to see we could not be happier with the service. Everyone was knowledgeable, friendly and professional answering all questions we had and we were treated like family. Adam who looked after the purchase and paperwork explained to us options for any additional warranties ... read more
Business response:
Thank you for sharing this fantastic experience. We’re proud Jazz, Samson, and Adam delivered friendly, professional service. Treating guests like family matters. Enjoy your vehicle, and we appreciate your recommendation. General Sales Manager Billy Salame
Thanks for the coffee
Business response:
We're glad you enjoyed the coffee. Thank you for taking the time to share your feedback. General Sales Manager Billy Salame
All l can say is great and I never thought I would be able to do the tire swap that day but lo and behold an hour or so later all was done including a car wash. Also as usual the front staff were great.
Business response:
We are glad to hear about your positive experience at River City Hyundai! Thank you for sharing your feedback with us. General Sales Manager Billy Salame
Great service
Business response:
We're glad to hear you had a great experience at River City Hyundai. Thank you for your feedback. General Sales Manager Billy Salame
Excellent service with no problems. No surprises!
Business response:
We greatly appreciate your excellent feedback. Thank you for choosing River City Hyundai. General Sales Manager Billy Salame
Sales manger I dealt with was not clear on deal, he pulled a fast one on me, my bad I should have asked more questions. The salesman wasn’t really part of the deal to much and tried to give the referral bonus to his friend. The finance manger in my deal was amazing. Walked thru everything with me and was very real and transparent in showing me the numbers the way I wanted to see them and a very personable guy. The car itself very nice, cleaned nicely and I am very happy with it. Overall not a terrible experience. But not a g... read more
Business response:
Thank you for sharing feedback. We regret the confusion and will address it internally. We’re pleased the experience and vehicle met expectations. Your feedback helps us improve. General Sales Manager Billy Salame
Frequently asked questions about River City Hyundai
How is River City Hyundai rated?
River City Hyundai has a 4.6 star rating with 5,721 reviews.
When is River City Hyundai open?
River City Hyundai is closed now. It will open tomorrow at 11:00 a.m.